Complain About AMC+ - learn how to file a complaint

Immediate to 48 hours, but let's be real, it often feels like sending a message into the void.

• Be Specific: Instead of saying 'the app is broken,' say 'the app crashes on my Roku Ultra every time I try to watch season 2, episode 3 of Interview with the Vampire.'
• Include Your Details: Always provide your account email and any relevant subscription details to avoid back-and-forth emails.
• Take Screenshots: A picture of the error message or the incorrect charge on your bank statement is undeniable proof.

If AMC+ is ignoring you, it's time to escalate. Your best bet is to file a complaint with the Better Business Bureau (BBB). It's a formal process where the BBB acts as a mediator, and companies are generally motivated to resolve these to protect their rating. The process is free but can take several weeks. The BBB works, but prepare to wait. AMC+ usually responds after a nudge from them, but it's not an overnight fix. You must typically show that you've already tried to resolve the issue directly with AMC+ first, so keep copies of your emails or contact form submissions.

Subject: Formal Complaint: Unresolved Billing Issue on Account [[Your Email Address]]

To Whom It May Concern,

I am writing again to resolve an issue with my AMC+ account. Despite contacting support on [[Date]], my problem remains unsolved and, frankly, my patience is wearing thin.

On [[Date of Charge]], I was incorrectly charged [[$Amount]] for my subscription. I had either already canceled my service or was promised a different rate. Having to track this down and spend my time on it has been incredibly frustrating, especially when the service itself is so unreliable.

To resolve this, I need you to issue a full refund of [[$Amount]] to my original payment method immediately. I also require written confirmation that this has been processed and that my account is either corrected or properly canceled.

Please be aware that if I do not receive a satisfactory response within 5 business days, my next step will be to file a formal complaint with the Better Business Bureau and dispute the charge directly with my bank.

Thank you for your prompt attention to this matter.

[[Your Name]]

• Use Keywords in Your First Message: Start your message with words like 'Billing Dispute' or 'Cancellation Issue' to get it routed faster.
• Mention the Competition: Casually mentioning that you're considering switching to another service like Shudder or Max can sometimes light a fire under them.
• Reference Social Media: One user on Reddit said they got a response only after they replied to their own support ticket email with, 'I've also messaged you on Twitter about this.' It links the complaints and shows you're serious.

Tired of getting the runaround from AMC+ support? Sound familiar? Their contact form feels like a black hole, and getting a real person to help is nearly impossible. No joke. Pine AI handles the entire complaint process for you. We draft the complaint, follow up persistently, and won't stop until your issue is acknowledged. Let us deal with the headache so you don't have to.