Complain About AMC+ - File a Complaint Today

How to Complain About AMC+

Feeling ripped off by AMC+? You're not alone. Their service is plagued with issues, from surprise charges to an app that seems to crash on purpose. Common complaints frequently cite poor customer service and incorrect billing amounts, leaving users stuck in a loop of frustration. According to the Better Business Bureau, their parent company has a shocking number of unresolved complaints, and their Trustpilot score is in the gutter. It's time to fight back.

• Official site: Visit AMC+

Trying to find a direct line to AMC+ is a challenge, as they seem to prefer you give up. Here are the most reliable methods available.

A few days to never. Honestly, it feels like sending a message into the void.

• Call during off-peak hours (e.g., early mornings or mid-afternoon).
• Use their online form, as it creates a documented trail.
• Prepare all your account details, including screenshots of the error, before you contact them.

If AMC+ ignores your emails and social media messages, don't just give up. Your next step is to file a formal complaint with an external body. For a service like this in the US, the Better Business Bureau (BBB) is your best bet. You can file a complaint on the BBB website, detailing your issue and the resolution you want. The BBB then forwards this to AMC+, who is then pressured to respond publicly. The BBB process works, but prepare to wait. AMC+ usually responds after the BBB sends them a formal notice, but it's not instant. You must show the BBB that you tried to resolve the issue with the company first, so keep records of your attempts to contact them.

Subject: Urgent: Unresolved Billing Issue on Account [[Account Email/ID]]

I'm writing again to resolve a persistent billing error. This is my third attempt to get this fixed, and my patience is gone.

On [[Date]], I was charged [[$Amount]] despite having cancelled my subscription on [[Cancellation Date]]. Frankly, having to chase this down and waste my time on a problem that shouldn't exist is incredibly frustrating.

To resolve this, I need you to issue a full refund of [[$Amount]] to my original payment method immediately and confirm in writing that my account is closed and will not be billed again.

Please be aware that if I don't receive a satisfactory response and the refund within 48 hours, my next step will be to file a chargeback with my credit card company and submit a formal complaint to the Better Business Bureau.

Thank you for your prompt attention to this matter.

[[Your Name]]

• Use "Billing Dispute" in the Subject: Their system likely flags keywords. Get straight to the point.
• Reference Your Cancellation Confirmation: If you have one, attach it. It's your best evidence. Don't let them claim you never cancelled.
• Take Screenshots. Of Everything: Before you cancel, when you cancel, after you cancel. One Reddit user said this was the only thing that got them a refund because support claimed their system showed "no cancellation request."
• Ask for a Supervisor Immediately: If you manage to get a human via any channel, don't waste time with the first-tier agent. Immediately and politely ask to speak with a supervisor or a manager who can process refunds.

Tired of sending messages to the AMC+ support void and getting nothing back? Sound familiar? It’s maddening when you’re being charged for a service that won’t even load the next episode of 'The Walking Dead'. Forget waiting days for a useless email response. Let Pine AI handle it. We navigate their terrible support system, follow up persistently, and manage the entire complaint process for you. No more refreshing your inbox hoping for a reply. We do the annoying work so you don't have to. Seriously.