Complain About ALTBalaji - File a Complaint Today

Forget phone calls or live chat, they don't seem to exist. You have two main shots, and you'll need patience for both.

Honestly, 'estimated' is a generous word here. It's more like a lottery.

• Be hyper-specific in your email subject line (e.g., 'Refund Request for Order #12345').
• Include your account email and the date of the problem in the very first sentence.
• Attach screenshots of the error or billing issue. Proof is everything.
• Keep it short and to the point. They don't have time for a long story.

If ALTBalaji ghosts you, your options are limited since they are based in India, making bodies like the BBB less effective. Your real power lies elsewhere.

Credit Card Chargeback

This is your strongest move. If you were charged unfairly or for a service you cancelled, contact your credit card company or bank. Explain that the merchant is unresponsive and you'd like to dispute the charge. This process can take a few weeks, but banks often side with the customer when the merchant provides no evidence. Honestly, a chargeback is probably your fastest route to getting your money back if they ignore you.

Public Reviews

Post a detailed, factual complaint on Trustpilot or Pissed Consumer. While it won't guarantee a refund, companies do monitor these sites to protect their reputation. Sometimes, a public complaint is the only thing that gets their attention.

Subject: Urgent: Unresolved Billing Issue on Account [[Your Email/User ID]]

To Whom It May Concern,

I am writing again to resolve an issue with my account, registered under the email [[Your Email Address]]. Despite my attempts to cancel my subscription on [[Date of Cancellation Attempt]], I was incorrectly charged [[$Amount]] on [[Date of Charge]].

This is incredibly frustrating. I followed the cancellation procedure correctly, yet the payment was still taken. Having to chase this down and spend my time correcting your company's billing error is a significant inconvenience.

To resolve this, I require you to process a full refund of [[$Amount]] to my original payment method immediately and provide written confirmation that my subscription has been successfully cancelled and no further charges will be made.

Please be aware that if I do not receive a satisfactory response and confirmation of my refund within 48 hours, my next step will be to file a chargeback with my credit card company for services not rendered.

Thank you for your prompt attention to this matter.

[[Your Name]]

• State Your Goal Immediately: Don't bury your request. Start with 'I am writing to request a refund' or 'I need confirmation of my cancellation.'
• Use Public Leverage: After sending an email, send a tweet like, '@altbalaji I just emailed support about an incorrect charge (Ticket #12345). Expecting a prompt reply.' This creates public accountability.
• Request a Transcript (if you ever find a chat): Always ask for a copy of the conversation to be emailed to you as proof.
• The 'One-Star Review' Tactic: It's a last resort, but some users on Trustpilot report that the only way they got a response was by posting a detailed 1-star review. It shouldn't be necessary, but it can work.

Tired of sending emails into the black hole of ALTBalaji's support inbox? Sound familiar? It's exhausting trying to get a simple refund or cancellation confirmation from a company that seems to ignore its customers on purpose. Users on Trustpilot and Reddit share the same story over and over, ignored emails and endless frustration.

Let Pine AI handle it. We send the complaints, manage the follow-ups, and apply persistent pressure on your behalf. No more checking your inbox for a reply that never comes. We do the annoying work for you. Seriously.