BlazeTV has an F rating from the Better Business Bureau. Seriously. It's not just you, their Trustpilot score is a dismal 1.5 stars, with a staggering 89% of over a thousand reviews rating them as 'Bad'. The BBB has logged over 100 complaints in the last three years, and the most common issues are exactly what you'd expect: problems with billing and the service itself. People are constantly fighting incorrect charges, struggling with buggy apps, and getting completely ignored by customer support. It feels like they make it intentionally difficult to get help or a refund. It’s beyond frustrating when you just want to watch a show but end up in a battle over your own money.
Best ways to complain to BlazeTV
It's tough to get a hold of a real person, so your options are limited. Here’s the breakdown of what’s available.
Contact Method | Details & Availability | Why use this instead... |
---|---|---|
Email / Contact Form | Submit a request here. Available M-F, 9am-5pm CT. | This is their main, official channel. Use it to create a paper trail for your complaint. |
Social Media | Tag them on X (formerly Twitter) @theblazetv or on Facebook. | For public complaints. Sometimes companies respond faster when their reputation is on the line. |
⏱️ Estimated Response Times from BlazeTV After Complaining
Honestly, getting a quick reply is a long shot. It's a real waiting game.
Method | Expected Wait Time |
---|---|
24-72 hours, but often much longer or never | |
Social Media | Varies, often no response at all |
🔍 Tips to Get a Quicker Response from a Complaint
- Be incredibly detailed in your first email.
- Attach screenshots of everything, billing errors, app glitches, you name it.
- Use a clear and direct subject line like 'Formal Complaint: Incorrect Billing on Account'.
- Mention the date you first noticed the problem.
How to Escalate Your Complaint
If BlazeTV ghosts you, which is common, you have a few options. Don't just give up.
First, file a complaint with the Better Business Bureau (BBB). You can do this online, and it creates public pressure on the company to respond. The BBB works, but prepare to wait. Given BlazeTV's F rating, they've already ignored a ton of complaints there, so it's not a guaranteed win.
For billing issues, your best bet is a credit card chargeback. Contact your bank or credit card company and explain that you were charged for a service you didn't receive or couldn't use. You must do this within 60-120 days of the charge. This usually gets their attention because it costs them money.
Email Template to Complain to BlazeTV
Subject: Formal Complaint: Unresolved Issue with Account [[Your Account Email or ID]]
To Whom It May Concern,
I'm writing again to resolve an issue with my account after my previous attempts to contact support on [[Date]] went unanswered.
My problem is that [[Clearly describe the problem, e.g., I was incorrectly billed on [Date] for $XX.XX even though I cancelled my subscription well beforehand]]. Frankly, having to track this down and spend my time on it has been incredibly frustrating, especially with the lack of response from your team.
To resolve this, I require you to [[e.g., process a full refund of [$Amount] to my original payment method immediately and confirm my subscription is cancelled]].
Please be aware that if this is not resolved within 5 business days, my next step will be to file a chargeback with my credit card company and submit a formal complaint with the Better Business Bureau.
Thank you for your prompt attention to this matter.
[[Your Name]]
Additional Helpful Tips to get Your Complaint Resolved
- Follow Up Relentlessly: Don't send one email and wait. If you don't hear back in 48 hours, send another one. Reference your original ticket number if you have one.
- Use Keywords: In your email subject line, use words like 'Formal Complaint' or 'Billing Dispute' to get it routed past the general inbox clutter.
- Go Public: A user on the BBB site mentioned they only got a response after publicly tweeting at one of the show's hosts. It's a bit extreme, but it worked when official channels failed.
- Keep It Simple: Don't write a novel. State the problem, what you want, and your next step if they don't help. That's it.
Let Pine AI Help Raise the Complaint to BlazeTV
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Frequently Asked Questions about BlazeTV Complaint Filing

Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.