Complain About GQ - learn how to file a complaint

Getting a response can feel like waiting for the next print issue. Here's a rough idea.

• Call during off-peak hours, like mid-morning on a Tuesday or Wednesday.
• Have your subscription number and billing details ready before you contact them.
• State your issue and your desired resolution clearly in the first sentence.
• Casually mention you're aware of their 'F' rating on the BBB if you're getting pushback.

If GQ is ignoring your emails and calls, it's time to escalate. Your best first step is filing a complaint with the Better Business Bureau. Condé Nast, GQ's publisher, seems to respond to complaints filed there to protect its record, even if it takes them a while. Filing with the BBB is straightforward, but don't expect an overnight fix. For billing issues, you can also initiate a chargeback with your credit card company. Explain that you were charged for a service you cancelled or did not authorize. This often gets a faster financial result than waiting for the company to issue a refund.

Subject: Formal Complaint: Unresolved Subscription Issue - Account #[Your Account/Subscription #]

I am writing again to resolve a persistent issue with my GQ subscription.

On [Date], [describe the problem, e.g., I was incorrectly billed $XX.XX despite cancelling my subscription on [Date]]. Having to chase this down has been incredibly frustrating and a complete waste of my time.

To resolve this, I require a full refund of [$Amount] and written confirmation that my subscription is cancelled and will not be billed again.

Please be aware that if I do not receive a response and confirmation of the refund within 5 business days, my next step will be to proceed with a chargeback with my credit card provider and file a formal complaint with the Better Business Bureau.

Thank you for your attention to this matter.

[Your Name]

• Always ask for a reference or case number for your complaint. It's crucial for follow-ups.
• If you call, jot down the date, time, and the name of the representative. This is useful if you need to call back.
• One user on Pissed Consumer said they only got a refund after publicly tweeting at GQ with their complaint details. It's a solid tactic when you're being ignored.
• Never accept a verbal confirmation. Always ask for a written confirmation of your cancellation or refund to be sent to your email.

Tired of being stuck in a loop with GQ's subscription service? That email address, GQcustserv@cdsfulfillment.com, can feel like a black hole where your complaints disappear. It's a common story. You send an email, wait a week, send another, and hear nothing back. Sound familiar? Pine AI handles the persistent follow-ups for you, so you don't have to waste your time and energy chasing a response. No more setting calendar reminders to email them again. Let us handle the headache. Seriously.