Good Housekeeping Magazine

Complain About Good Housekeeping Magazine - File a Complaint Today

Trying to deal with Good Housekeeping's subscription is a complete nightmare. And it's not just you. Their Trustpilot score is a dismal 1.3 stars, and their publisher, Hearst, has racked up over 1,139 complaints on the BBB in the last three years alone. Most people are fed up with surprise bills for subscriptions they never wanted and the endless loop of trying to cancel. Popular complaints flagged online constantly mention unauthorized charges and impossible cancellation processes. It feels like they make it difficult on purpose. If you're at your wit's end, you're in the right place.

Official site: Visit Good Housekeeping Magazine

Last Edited on 28 Jul, 2025
Emma Sullivan, EdTech and Media Writer
8 min read

Best ways to complain to Good Housekeeping Magazine

Contact Method Details & Availability Why use this instead...
Phone (800) 888-7788 (M-F 8 AM-7 PM CT) The most direct way to handle urgent billing disputes, but expect a wait.
Online Portal service.goodhousekeeping.com Good for managing your account details, but users report it's not always effective for cancellations.
Mail Good Housekeeping, PO Box 6000, Harlan, IA 51593-1500 Use this to create a formal paper trail. It's slow, but they can't claim they never got it.

⏱️ Estimated Response Times from Good Housekeeping Magazine After Complaining

Good luck getting a quick answer. It feels like sending a message into a black hole.

Method Expected Wait Time
Phone Immediate to 30 minutes (if you get through)
Email / Online Form 3-7 business days (if they reply)
Mail 2-4 weeks

🔍 Tips to Get a Quicker Response from a Complaint

  • Call early in the morning, right when their lines open.
  • Have your account number ready. It's on the magazine's mailing label.
  • State your desired outcome clearly: "I want to cancel and receive a refund for the unauthorized charge."
  • Use the specific phrase "cancel automatic renewal" and ask for a confirmation number.

How to Escalate Your Complaint

If customer service is giving you the runaround, your best move is to escalate externally. The most effective place for this is the Better Business Bureau (BBB). Go to the BBB website and file a complaint against their publisher, Hearst Communications, Inc. You'll outline your issue, what you've done to resolve it, and what you want. Filing with the BBB works, but be patient. Hearst usually responds, but it might take a couple of weeks. The complaint is public, which gives them a strong incentive to resolve it. Just make sure you tell the BBB you already tried contacting the company first, as they'll ask.

Email Template to Complain to Good Housekeeping Magazine

Subject: Urgent: Unresolved Subscription Issue - Account #[Your Account Number]

I am writing again to resolve a persistent issue with my subscription.

On [Date], I was charged [$Amount] for a renewal I did not authorize. This is despite my previous attempts to ensure auto-renewal was turned off. Honestly, the amount of time I've had to spend chasing this is incredibly frustrating.

To resolve this, I require an immediate cancellation of the subscription and a full refund of the [$Amount] charge.

If I do not receive confirmation of the cancellation and refund within 5 business days, my next step will be to file a formal complaint with the Better Business Bureau and dispute the charge with my credit card provider.

Thank you for your prompt attention to this matter.

[Your Name]

Additional Helpful Tips to get Your Complaint Resolved

  • When you call and successfully cancel, always ask for a confirmation number and the name of the representative. Write it down.
  • Follow up a phone call with a quick email summarizing what was agreed upon. This creates a paper trail they can't ignore.
  • Check your credit card statements like a hawk for a few months after you cancel. A common complaint on BBB is that they "accidentally" re-bill people.
  • One user on a forum said they only got a refund after telling the representative they would report the charge as fraudulent to their bank. This should be your last resort, but it can work.

Let Pine AI Help Raise the Complaint to Good Housekeeping Magazine

Tired of trying to navigate Good Housekeeping's customer service maze just to cancel a magazine you never read? Sound familiar? It's a common headache. Pine AI handles it for you. No more waiting on hold or sending emails that get ignored. We deal with the back-and-forth so you don't have to. No joke. Let us take care of it.

Frequently Asked Questions about Good Housekeeping Magazine Complaint Filing

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Emma Sullivan

Emma Sullivan

EdTech and Media Writer

Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.

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