It's not just you. Course Hero has a shocking 1.3-star rating on Trustpilot, with 92% of over 2,000 reviews being just one star. Seriously, their Better Business Bureau page is also a mess, showing over 1,000 complaints closed in the last three years alone. People are constantly getting hit with unauthorized charges and finding it nearly impossible to cancel their subscriptions. It feels like they make it difficult on purpose. If you're stuck in a loop of unhelpful support bots and confusing account settings, you've come to the right place. We'll walk you through how to actually get their attention and file a complaint that gets a response.
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