Trying to get in touch with Good Housekeeping Magazine? You're not alone. Whether you're dealing with the classic 'surprise' subscription renewal that many people on the Better Business Bureau complain about, or you just need to change your address, getting help can be a bit of a runaround. It seems like everyone is trying to figure out if that viral Stanley cup they saw in a GH article is actually worth it, but first, you need to manage your account. You can reach them by phone at (800) 888-7788, through their online customer service portal, or by mail. For the official source, you can always visit Good Housekeeping's website directly. This guide will walk you through the best ways to get a response.
Different Ways to Contact Good Housekeeping Magazine
Getting the right person at Good Housekeeping depends on what you need. Using the wrong channel can be a total waste of time, so here’s a quick breakdown of your options.
| Contact Method | Details & Availability | Best for... |
|---|---|---|
| Online Portal | service.goodhousekeeping.com (24/7) | Self-service tasks like changing your address, checking subscription status, or reporting a missing issue. |
| Phone | (800) 888-7788 (Mon-Fri, 8 AM - 9:30 PM ET; Sat 8 AM - 6 PM ET) | Urgent issues, billing disputes, and canceling your subscription if the online portal is confusing. |
| Good Housekeeping, PO Box 6000, Harlan, IA 51593 | Formal complaints, or if you prefer a paper trail and aren't in a hurry. |
Customer Support Channels
Here’s a more detailed look at each support channel so you can pick the right one and hopefully solve your problem on the first try.
a. 📞 Phone Support
This is often the most direct way to handle billing or cancellation issues.
| Department | Phone Number | Hours (ET) |
|---|---|---|
| Customer Service | (800) 888-7788 | Mon-Fri, 8 AM - 9:30 PM; Sat 8 AM - 6 PM |
b. 📧 Email & Contact Form Support
Good Housekeeping funnels most digital inquiries through its official customer service portal, which acts like an email form.
| Purpose | Contact Method | Notes |
|---|---|---|
| General Inquiries | Online Service Portal | This is the primary method. Expect a response in 1-3 business days. |
c. 💬 Live Chat or Website Bot
Good Housekeeping does not currently offer a live chat feature. Their customer service portal is a self-service system where you can manage your account or submit a request via a form. It's designed to let you solve common problems like changing an address or paying a bill without needing to speak to a person. If your issue is more complex, you'll be directed to call them.
d. 📱 In-App Support
Good Housekeeping doesn't have a standalone subscription management app. If you read the magazine through a third-party service like Apple News+, Zinio, or Amazon Kindle, you must manage your subscription and contact support through that specific platform. Good Housekeeping's main customer service cannot help with subscriptions managed by other companies.
⏱️ Estimated Response Times from Good Housekeeping Magazine
| Method | Expected Wait Time |
|---|---|
| Phone | 5-20 minutes (can be longer during peak hours) |
| Online Portal (Email) | 24-72 business hours |
| 1-2 weeks for a response |
🔍 Tips to Reach Support Faster from Good Housekeeping Magazine
- Use the Online Portal First: For simple things like an address change or checking your expiration date, the self-service portal is your fastest bet.
- Call Early: If you need to call, try right when they open in the morning (around 8 AM Eastern Time) to avoid longer wait times.
- Have Your Info Ready: Don't start the call searching for your magazine. Have your account number handy.
Before You Call: What to Have Ready
Seriously, don't waste your time or the agent's. Before you even think about dialing, make sure you have your account number, which you can find on the mailing label of your magazine, and the full name and address associated with the subscription. Trust me, they will ask for it immediately.
Where to Quickly Solve Problems with Good Housekeeping Magazine
Here’s a cheat sheet for getting your specific problem handled with the least amount of grief.
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| An unexpected billing charge | Phone Support (800-888-7788) | Phone agents have the most authority to process refunds or credits on the spot. Be polite but firm. |
| You need to change your address | Online Service Portal | This is so much faster than calling. You can do it yourself in under two minutes and avoid any hold music. |
| You want to cancel your subscription | Online Portal or Phone | The online portal will try to convince you to stay with special offers. If you want a clean break, calling can be more straightforward. |
| Your magazine arrived damaged or never showed up | Online Service Portal | There's a specific option for this in the portal. It's the quickest way to log the issue and get a replacement sent out. |
Additional Helpful Links for Good Housekeeping Magazine
For additional resources, check out the following links:
Frequently Asked Questions about Good Housekeeping Magazine Customer Service
What's the fastest way to contact Good Housekeeping?
How do I file a complaint about Good Housekeeping?
Where can I find my account number for Good Housekeeping?
How long does it take for Good Housekeeping to get back to me?
What's the quickest way to cancel a subscription with Good Housekeeping?
How do I raise a complaint to Good Housekeeping?
Can I manage my Good Housekeeping subscription through Amazon?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
