Complain About Call A Doctor Plus - learn how to file a complaint

Trying to get in touch with them is the first hurdle. Based on user complaints, your best bet is to be persistent. Here are the main channels, though 'best' is a relative term here.

Good luck, honestly. Getting a response feels like a lottery.

• Call during off-peak hours, like Tuesday or Wednesday mornings right when they open.
• Have your account number, the date of the charge, and the last four digits of your credit card ready.
• State your desired outcome clearly from the start (e.g., "I am calling to cancel my account and receive a refund for the charge on May 15th.").
• Keep a log of who you spoke to, when you called, and what they said.

If Call A Doctor Plus is ignoring you, it's time to go over their heads. Don't just give up.

Better Business Bureau (BBB)

Filing a complaint with the BBB is often the most effective next step. Companies with poor ratings, like this one, are sometimes motivated to resolve BBB complaints to avoid further damage to their public profile. The process is done online and is straightforward. The BBB will forward your complaint to the company and ask for a response, usually within 14 days. It works, but prepare to wait. Call A Doctor Plus might need a nudge from the BBB to finally reply.

Federal Trade Commission (FTC)

The FTC doesn't resolve individual complaints, but they use reports to build cases against companies with patterns of deceptive practices. If you feel you were signed up without consent or misled, filing a report adds to the evidence against them.

Subject: Formal Complaint & Refund Request for Account [[Your Account Number]]

To Whom It May Concern,

I am writing again to resolve an issue with my account, [[Your Account Number]]. This is my second attempt to address an unauthorized charge of [[$Amount]] that was posted to my card on [[Date of Charge]].

Despite not authorizing this subscription, the fee was taken from my account. This has been a significant inconvenience, and frankly, my patience is wearing thin trying to get this corrected. I have already attempted to contact your support team on [[Date of first contact]] and received no resolution.

To resolve this matter, I require a full refund of [[$Amount]] to be processed immediately and written confirmation that my account has been permanently closed and will not incur any future charges.

If I do not receive a satisfactory response and confirmation of the refund within 5 business days, my next step will be to file a chargeback with my credit card provider and submit a formal complaint to the Better Business Bureau.

Thank you for your prompt attention to this matter.

[[Your Name]]

• Ask for a Supervisor Immediately: If the first representative is unhelpful, don't waste time. Politely but firmly say, "I'd like to speak with a supervisor or manager, please."
• Mention the BBB: Casually dropping "I'm planning to file a BBB complaint" during the call can sometimes change their tune. They don't want more public complaints.
• Request a Confirmation Email: Whatever they promise you on the phone (a refund, a cancellation), ask them to send it to you in a confirmation email while you are still on the line. Don't hang up until it's in your inbox.
• Check Online Forums: One user on a consumer forum mentioned they only got a refund after disputing the charge directly with their credit card company. Sometimes bypassing the company entirely is the quickest route.

Tired of trying to get a human on the phone at Call A Doctor Plus? Sound familiar? It's exhausting. Users on the BBB site constantly talk about being ignored or getting stuck in a loop of unhelpful responses. It's enough to make you want to give up.

This is where Pine AI comes in. We handle the frustrating parts for you. No more listening to terrible hold music or writing emails that go into a black hole. We'll manage the persistent follow-ups and won't stop until your complaint is officially acknowledged and resolved. Let us take over the headache.