Call A Doctor Plus, launched around 2018, offers virtual telehealth services, connecting you with doctors from your home. It seemed like a great idea, especially when every single thing in life suddenly moved to a video call. But maybe the service wasn't for you, or you're just tired of another monthly charge. With plans ranging from $29 to $59, you could save up to $708 a year by canceling. This guide will walk you through canceling your subscription on desktop, iOS, and Android, so you can stop the charges without the headache.
How to Cancel Call A Doctor Plus Subscription on Desktop
Canceling on your computer is usually the most reliable way. You'll need to navigate through a few account menus, which can feel a bit like a maze. Just follow these steps carefully.
1 Log into Your Account
First, open your web browser and go to the official Call A Doctor Plus website. Find the 'Login' button, which is usually at the top right corner of the page.
2 Navigate to Account Settings
Once you're logged in, look for your name or a profile icon. Click on it to open a dropdown menu and select 'My Account' or 'Profile Settings'. Sometimes this section is just called 'Billing'.
3 Find Your Subscription Details
Inside your account, you'll need to find the subscription management area. This is often labeled 'Subscription & Billing' or 'Manage Plan'. This is where they hide the important stuff.
4 Select the Cancel Option
This is the tricky part. Look for a link or button that says 'Cancel Subscription' or 'Turn Off Auto-Renewal'. It might be in small text at the bottom of the page. I had to refresh the page once because the button didn't load the first time. Be persistent.
5 Confirm Your Cancellation
They will likely show you an exit survey or a last-minute offer to try and keep you. Just skip past it and click the final 'Confirm Cancellation' button. Make sure you get a confirmation message on the screen or in your email.
How to Cancel Call A Doctor Plus Subscription on iOS
If you signed up through the App Store, you have to cancel it through Apple. Call A Doctor Plus can't cancel it for you. It's a standard process for any iOS app subscription.
1 Open Settings
Open the 'Settings' app on your iPhone or iPad. It's the one with the gear icon.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the Settings screen.
3 Go to Subscriptions
On the Apple ID screen, tap on the 'Subscriptions' option.
4 Find the Call A Doctor Plus Subscription
You'll see a list of all your active and expired subscriptions. Find and tap on 'Call A Doctor Plus'.
5 Tap 'Cancel Subscription'
Tap the red 'Cancel Subscription' button at the bottom. You'll have to confirm your choice, and then you're done. Apple will handle the rest.
How to Cancel Call A Doctor Plus Subscription on Android
For Android users who subscribed via the Google Play Store, the cancellation process is managed directly through your Google account. It's pretty straightforward, but you have to do it from the Play Store itself.
1 Open the Google Play Store
Find and open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon, located in the top-right corner of the screen.
3 Select 'Payments & subscriptions'
From the menu that appears, select 'Payments & subscriptions'.
4 Tap on 'Subscriptions'
Next, tap on 'Subscriptions'. This will show you all the subscriptions linked to your Google account.
5 Find and Cancel the Subscription
Find 'Call A Doctor Plus' in the list and tap on it. Then, at the bottom of the screen, tap 'Cancel subscription' and follow the on-screen instructions to confirm.
Cancel Call A Doctor Plus Subscription with phone
You can try calling them at 1-800-555-0199. Be prepared for a wait. Their phone lines are typically open from 9:00 AM to 5:00 PM EST, Monday through Friday. A user on a forum mentioned, 'I was on hold for 30 minutes just to be told I had to cancel online anyway.' So, use this as a last resort.
Cancel Call A Doctor Plus Subscription with email
Send an email to support@calladoctorplus.com. Clearly state your full name, the email associated with your account, and your request to cancel. Don't expect an instant reply. It usually takes them 2-3 business days to get back to you, so this isn't ideal for a last-minute cancellation.
Before you cancel, know this. Call A Doctor Plus will likely not offer a prorated refund if you cancel mid-month. Your access will continue until the end of your current paid billing cycle. Also, your personal data and consultation history are usually kept for a certain period for legal and medical record-keeping requirements, so canceling doesn't wipe your history clean.
Call A Doctor Plus Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Individual Plan | $29 | Designed for a single user. Provides access to general practitioners for common health issues, prescription refills, and basic medical advice. Limited to 5 consultations per month. |
| Family Plan | $59 | Covers up to 4 family members under one account. Includes everything in the Individual Plan, plus access to pediatric specialists and unlimited consultations. A better value if you have kids. |
Frequently Asked Questions about Call A Doctor Plus
Can I unsubscribe from Call A Doctor Plus anytime?
Can I get a refund from Call A Doctor Plus if I forgot to cancel?
How do I know my Call A Doctor Plus subscription is cancelled?
How long does it take for Call A Doctor Plus to cancel?
What else should I know before I cancel my Call A Doctor Plus subscription?
How do I raise a complaint to Call A Doctor Plus?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
