How to Cancel Call A Doctor Plus Subscription (2025 Guide)

Call A Doctor Plus has provided telemedicine access since 2011. But paying $19.95 to $24.95 monthly adds up fast. You can save up to $300 a year by cancelling. Available on iOS, Android, and desktop, the service faces heat on the Better Business Bureau where users flag "billing issues" and "problems with product/service" frequently. It feels like the recent streaming service price hikes; everyone is tightening their belts. Visit Call A Doctor Plus to manage your account. If you are tired of "poor customer service" mentioned in reviews, here is how to stop the charges.

How to Cancel Call A Doctor Plus on Desktop or Laptop

Most users manage this subscription via the web portal. It is usually the most reliable method.

How to Cancel Call A Doctor Plus on iPhone (iOS)

If you subscribed via the App Store, this is the only way to stop the billing.

How to Cancel Call A Doctor Plus on Android

Google makes this fairly easy, but ensure you get the confirmation email.

Cancel Call A Doctor Plus by Phone

If the online buttons are hiding (which happens), calling is your best bet.

• Phone Number: 800.835.2362
• Hours: Typically standard business hours (EST).

Prepare for a hold time. Just tell the rep you want to cancel immediately. Do not let them talk you into a "pause."

Cancel by Email or Live Chat

You can try emailing them, though it is slower.

• Email: support@cadrplus.com

Send a clear email with the subject line "Cancellation Request - [Your Name]." Include your account number if you have it. Keep the sent email as proof in case they keep charging you.

What is Call A Doctor Plus Cancellation Policy

Call A Doctor Plus typically operates on a month-to-month basis. This means you can cancel anytime, but you usually won't get a refund for the current month. You keep access until the billing cycle ends. It is pretty standard, but still annoying if you just missed the cutoff date. If you are on an employer-sponsored plan, you cannot cancel it yourself; you have to talk to your HR department.

Before You Cancel Call A Doctor Plus: What You Should Know

Make sure you have downloaded any medical history or records you need from the portal. Once the account is closed, accessing past consultation notes might be a headache. Also, check if you have any pending appointments. Cancel those separately to avoid no-show fees.

Having Trouble Cancelling Your Call A Doctor Plus Subscription?

Stuck? You are not the only one.

• Check your source: Did you buy it through a third party like a benefits broker? You might need to call them instead.
• Browser issues: Try using Chrome in Incognito mode. Sometimes their site glitches on mobile browsers.
• Employer Plan: If this is a work perk, you likely can't cancel it because you aren't paying for it directly. Check your pay stub.

Subscription Plans and Pricing (2025)

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