A 1.3-star rating on Trustpilot. Seriously. It's not just you feeling ripped off by Daily Burn. Their Better Business Bureau page is even worse, holding an 'F' rating with 119 complaints closed in the last three years. Most people are fed up with the same things: surprise billing problems and cancellation nightmares that feel impossible to solve. It seems like getting charged is easy, but stopping those charges is a whole different story. If you're done with their games and getting nowhere with their support team, Pine AI can step in. We handle the frustrating back-and-forth for you.
Best ways to complain to Daily Burn
| Contact Method | Details & Availability | Why use this instead... |
|---|---|---|
| Email / Contact Form | support@dailyburn.com or the form on their website. Available 24/7. |
Good for creating a paper trail of your complaint. Not for urgent issues. |
| Social Media | Tag @dailyburn on X (Twitter) or message their public Facebook page. |
Public complaints can sometimes get a faster, more visible response. Use this when other methods fail. |
| Phone | No public customer service number is available. | This is a major frustration point and a common complaint among users. |
⏱️ Estimated Response Times from Daily Burn After Complaining
Good luck. Response times feel like they're measured in weeks, not hours.
| Method | Expected Wait Time |
|---|---|
| Phone | N/A (They don't offer phone support) |
| 2-5 business days (or longer, based on reviews) | |
| Chat | N/A |
| App | N/A (App directs to email/form) |
🔍 Tips to Get a Quicker Response from a Complaint
- Use a clear, direct subject line like 'URGENT: Billing Error on Account [Your Email]'.
- Include your account email, the date of the problem, and any order numbers.
- Attach screenshots. Proof is your best friend.
- Follow up every 48 hours if you don't hear back. Be persistent.
How to Escalate Your Complaint
If Daily Burn ignores you, it's time to go over their heads. Your best bet is filing a complaint with the Better Business Bureau (BBB). It's free, and companies often respond to avoid a public mark against them. The BBB will forward your complaint to Daily Burn, but prepare to wait, it's not an instant fix. Another powerful move is a credit card chargeback. If you were charged unfairly, contact your bank or credit card company and dispute the charge. This hits them directly in their wallet. Just know you usually have to try resolving it with the company first.
Email Template to Complain to Daily Burn
Subject: Formal Complaint: Unresolved Billing Issue for Account [[Your Email Address]]
I'm writing again to resolve an issue with my account. This is my second attempt to get this fixed.
On [[Date]], I was charged [[$Amount]] despite having already cancelled my subscription on [[Date of Cancellation]]. Frankly, having to chase this down is incredibly frustrating and a waste of my time.
To resolve this, I need you to issue a full refund of [[$Amount]] to my original payment method immediately and confirm in writing that my account is closed and no further charges will be made.
If I don't receive a satisfactory response within 48 hours, my next step will be to file a chargeback with my credit card company and report this to the Better Business Bureau.
Thank you for your prompt attention to this matter.
[[Your Name]]
Additional Helpful Tips to get Your Complaint Resolved
Pro Tips for Making Your Complaint Heard
- Go Public. If your emails are going into a black hole, post a polite but firm complaint on their public Facebook page or tag
@dailyburnon X (Twitter). Companies hate bad public PR. - Mention 'Chargeback' and 'BBB'. Using these keywords in your email can sometimes get it flagged for a higher-priority response because it signals you're serious.
- Keep a log. Note every time you contact them: the date, the time, and what you said. One user on BBB mentioned they only got a refund after providing a detailed timeline of their five previous attempts to cancel.
- Don't use the app to complain. It just funnels you to the same support form. Use your email client so you have a clear 'sent' record.
Let Pine AI Help Raise the Complaint to Daily Burn
Tired of sending emails to support@dailyburn.com and getting nothing but an automated reply? Sound familiar? It's a common story on their Trustpilot page. People are just exhausted from the endless loop of trying to cancel or get a refund. No joke. Let Pine AI handle it. We'll manage the persistent follow-ups and deal with the corporate runaround on your behalf. It saves your sanity and skips the part where you have to check your email every five minutes hoping for a real human to reply.
Frequently Asked Questions about Daily Burn Complaint Filing
What if Daily Burn doesn't reply?
Can I escalate my complaint legally?
Are there lots of people leaving Daily Burn?
Is this the right email to contact Daily Burn?
What's the easiest way to cancel a subscription with Daily Burn?
Other ways that I can contact the Daily Burn?
Why was I charged after my free trial?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
