Can I unsubscribe from Strava anytime?

Yep, you can cancel anytime you want. Just make sure to do it at least 24 hours before your renewal date, otherwise you'll get charged for the next billing cycle.

Can I get a refund from Strava if I forgot to cancel?

Almost certainly not. Strava's terms are very clear that they don't provide refunds for subscriptions, even if you forgot to cancel. It's a bummer, but that's how it is.

How do I know my Strava subscription is cancelled?

You should get a confirmation email. You can also check your account settings on the Strava website or in your phone's subscription manager (Apple or Google). It should say when your premium access will end.

How long does it take for Strava to cancel?

The cancellation itself is instant, but your premium access continues until the end of your current paid period. So, you can still use the features you paid for until that date.

What else should I know before I cancel my Strava subscription?

Remember that you'll lose access to features like creating new routes and detailed performance analysis. Your past activities will still be there, but they'll show less data.

How do I raise a complaint to Strava?

Your best bet is to use the 'Submit a Request' form on the Strava support website. They don't offer phone or direct email support, so the ticket system is the official channel.

How to Cancel Your Strava Subscription (2025)

How to Cancel Strava Subscription on Strava Website

Canceling on the website is probably the most direct way, but you have to use a computer. For some reason, they make it tricky to do this on your phone's web browser. Classic.

1 Log In on a Computer

First, log in to your Strava account on a desktop or laptop computer. The mobile app won't work for this, which is a bit of a pain.

2 Go to Your Settings

Find your profile picture in the top-right corner. Hover over it and a dropdown menu will appear. Click on Settings.

3 Find 'My Account'

On the left-hand side menu, look for My Account. Click it, and then you should see your subscription details on the main page.

4 Downgrade Your Account

You should see an option that says 'Downgrade to the free plan' or something similar. Click that. Strava will probably ask you why you're leaving. Just get through the prompts until you see a final confirmation.

5 Get Confirmation

Make sure you see a message confirming your subscription is canceled and will not renew. I'd recommend taking a screenshot, just in case. You should also get an email.

How to Cancel Strava Subscription on iOS (iPhone/iPad)

If you signed up for Strava on your iPhone, you have to cancel it through Apple, not the Strava app itself. It's a common point of confusion, so don't feel bad if you've been looking in the wrong place.

1 Open Your iPhone Settings

Open the Settings app on your iPhone or iPad. It's the grey gear icon.

2 Tap Your Apple ID

Tap on your name and Apple ID at the very top of the screen.

3 Go to Subscriptions

Find and tap on Subscriptions. You might have to scroll a bit to find it. It feels like they hide this on purpose sometimes.

4 Find the Strava Subscription

You'll see a list of all your active and expired subscriptions. Find Strava in the list and tap on it.

5 Cancel the Subscription

Tap the big red Cancel Subscription button at the bottom. You'll need to confirm your choice. That's it.

How to Cancel Strava Subscription on Android

For Android users, your subscription is managed by Google. You can't cancel it from the Strava app, which honestly, should be way more obvious.

1 Open the Play Store

Open the Google Play Store app on your Android device.

2 Tap Your Profile Icon

Tap on your profile icon in the top-right corner of the screen.

3 Select 'Payments & subscriptions'

In the menu that pops up, tap on Payments & subscriptions.

4 Tap on 'Subscriptions'

Next, tap on Subscriptions. This will show you all the subscriptions linked to your Google account.

5 Find Strava and Cancel

Find Strava in the list and tap on it. Then, at the bottom, you'll see an option to Cancel subscription. Tap it and follow the final prompts.

Cancel Strava Subscription with email

Strava doesn't have a direct support email or phone number. Instead, you have to submit a request through their support page. Go to support.strava.com, log in, and find the 'Submit a Request' option. Response times can vary, so don't expect an instant reply. It can take a day or two.

Before you cancel, know this: your account will revert to the free version at the end of your billing cycle. All your activities and data are safe, you just lose the premium features. Strava does not offer refunds for partial months or if you forget to cancel. It's annoying, but that's their policy. Also, there's no option to 'pause' your subscription, you can only cancel it.

Strava Plans and Pricing 2025

Feature	Strava Free	Strava Subscription
Pricing	$0	$11.99/month or $79.99/year
Details	Basic activity tracking, social feed, and joining challenges.	Advanced metrics, route planning, segment competition, training log, heart rate analysis, and no ads. You get what you pay for, but you might not need all the extras.

Frequently Asked Questions about Strava

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.