How to Cancel Your Crunch Fitness Subscription (2026)

Since Crunch is a franchise, most locations require you to cancel the "old school" way. This is where most complaints on the Better Business Bureau stem from.

Cancel In-Person

This is the most effective method. Walk into your home club and ask to sign a cancellation form. Ask for a printed copy or take a photo of the document before you leave. Do not leave without proof.

Cancel by Mail

If you moved or cannot visit, send a letter via Certified Mail to your home club. Include:

• Full Name
• Membership Barcode Number
• Statement: "I am requesting to cancel my membership effective immediately."
• Signature and Date

Cancel by Phone

Call your specific home club (numbers vary by location). Ask to speak to a manager. Note the time of the call and the name of the person you spoke with. They may still force you to send an email or come in.

Crunch Fitness has a reputation for strict policies. Generally, you must provide 10 to 30 days' notice before your next billing date, depending on your specific contract. If you miss this window, you will be charged for one more month.

Additionally, if you are in a term contract (like a 12-month commitment), you may face a buyout fee (often around $25 to $50) to leave early. The dreaded Annual Fee is another pain point; if you cancel too close to the annual fee date, they will often charge it anyway. Refunds are almost never given for partial months.

Check Your Contract Date

Log in or check your initial email to see if you are still in a commitment period. Leaving early triggers fees.

The Annual Fee Trap

Crunch usually charges an annual fee (around $49-$59) two months after you join, and then yearly. If you cancel less than 30 days before this fee is due, you are likely still on the hook for it.

Transfer Options

If you are moving, some memberships allow you to transfer to a new home club rather than cancelling. This might save you signup fees later if you plan to rejoin.

If the gym is giving you the runaround, try these troubleshooting steps:

• Call ABC Fitness Solutions: Crunch uses a third-party company called ABC Fitness (formerly ABC Financial) for billing. You can sometimes call them directly at 1-888-827-9262 to discuss billing stops.
• Check Your State Laws: If you live in California, New York, or a few other states, consumer protection laws may legally require them to accept online cancellations if you signed up online.
• Block Payments: As a last resort, contact your bank to issue a stop payment, though this may send your account to collections.

With gym prices creeping up and cancellation policies getting stricter in 2025, getting out of a Crunch contract is smarter than letting unused fees pile up. Pine AI makes the exit strategy simple.

• Step 1: Let's get started to cancel Crunch Fitness Tell us you want to quit Crunch. We will ask for a few basic details to locate your account and identify your home club.

• Step 2: Pine gets to work We handle the annoying parts. We navigate the franchise bureaucracy, draft the certified letters if needed, and wait on hold with ABC Fitness so you don't have to.

• Step 3: You're free from Crunch Fitness The monthly drains stop. You get a confirmation that it is done, with no awkward "retention" sales pitches from the front desk manager.