How to Cancel Retro Fitness In-Person at Your Club

Canceling a Retro Fitness membership isn't as simple as clicking a button online. Most agreements require you to cancel in person at your home club. Follow these steps carefully to ensure it's done right.

1 Find Your Home Club's Information

First, locate the phone number and address of the specific Retro Fitness location where you signed up. This is your 'home club,' and they are the only ones who can process your cancellation. Don't try calling a different branch, it won't work.

2 Review Your Membership Agreement

Dig up your original contract. It's a pain, I know. But it contains the critical details about your cancellation policy, including the required notice period (usually 30 days) and any potential cancellation fees you might owe.

3 Visit Your Home Club in Person

You have to go there physically. Go during off-peak hours if you can to avoid a wait. Head to the front desk and state clearly that you want to cancel your membership.

4 Complete the Cancellation Form

They will provide you with a cancellation form. Fill it out completely and accurately. Make sure all the information matches your membership details. Read everything before you sign.

5 Get Written Proof of Cancellation

This is the most important step. Do not leave the gym without a signed and dated copy of your completed cancellation form. This is your only proof that you submitted the request. A verbal confirmation is not enough.

How to Cancel Retro Fitness by Certified Mail

If you can't make it to the gym in person, sending a certified letter is the next best option. It's more formal and creates a paper trail, which is crucial when dealing with gym contracts.

1 Check Your Membership Agreement

First, confirm that your contract allows for cancellation by mail. Most do, but it's always best to check the fine print for the specific requirements and the correct mailing address for your home club.

2 Write a Formal Cancellation Letter

Your letter must include your full name, address, phone number, email, and your Retro Fitness membership or key tag number. Clearly state that you are requesting the cancellation of your membership, effective as per the terms of your contract.

3 Send the Letter via Certified Mail

Go to the post office and send your letter using Certified Mail with Return Receipt. This costs a few extra dollars but is absolutely necessary. It provides you with a mailing receipt and proof that the gym received your letter.

4 Keep All Your Documentation

File away your copy of the cancellation letter, the certified mail receipt, and the return receipt when it comes back to you. These documents are your defense if the gym continues to charge you.

5 Follow Up with the Club

About a week after the letter has been delivered, call your home club to confirm they have received and are processing your cancellation. Refer to your certified mail tracking number if they claim they never got it.

Before You Cancel: What You Should Know

Notice Period: Almost all Retro Fitness contracts require a 30-day notice period. This means you should expect to pay for one more month of membership after you submit your cancellation request.
Cancellation Fees: If you are still within your initial contract term (usually 12 months), you will likely have to pay an early termination fee. Check your agreement for the exact amount.
No Refunds: Retro Fitness does not provide refunds for partially used months or if you forget to cancel before your billing date. Once a payment is made, it's final.
Get Everything in Writing: Whether you cancel in person or by mail, written proof is non-negotiable. Do not rely on a verbal promise from an employee.

Having Trouble Cancelling Your Retro Fitness Subscription?

It's a common complaint. Gyms don't make it easy to leave. If you're running into problems, here are a few things to try:

Talk to the Manager: If a front-desk employee is unhelpful, ask to speak directly with the club manager. Be polite but firm about your request.
Contact Corporate: If the local club is giving you the runaround, find the contact information for the Retro Fitness corporate office on their official website. Sometimes, pressure from headquarters can solve the problem.
Check Your Bank Statements: Keep a close eye on your bank or credit card statements to ensure they stop billing you after the final payment. If they don't, you'll need to dispute the charge with your bank using your cancellation proof.
File a Complaint: As a last resort, you can file a complaint with the Better Business Bureau (BBB) or your state's Attorney General. This can often get a company's attention when nothing else works.

Subscription Plans and Pricing (2025)

Plan	Monthly Cost (Approx.)	Annual Fee (Approx.)	Details
Basic	$24.99	$49.99	Access to your home club only, basic gym equipment, and locker rooms.
Core	$29.99	$49.99	All Basic features, plus access to all Retro Fitness locations and group fitness classes.
Ultimate	$39.99	$49.99	All Core features, plus guest privileges, tanning, and other amenities.

How Pine AI Can Help You Cancel Your Retro Fitness Subscription

Tired of the hassle of canceling gym memberships? Pine AI can handle it for you. We'll draft and send the required certified letter, track its delivery, and follow up to ensure your Retro Fitness subscription is terminated correctly. Let us manage the paperwork so you can move on.

Frequently Asked Questions about Retro Fitness

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.