Carewell, founded in 2017, is an online store that delivers home health and medical supplies, aimed at making life easier for caregivers. Many people use their Autoship service for recurring needs, with orders typically ranging from $50 to $500. This guide covers how to cancel your subscription on their desktop site, which could save you up to $500 on your next automatic shipment. Honestly, caregiving is a massive topic on forums and TikTok, with people constantly sharing tips and frustrations. A common headache? Juggling all the recurring orders. If your Carewell Autoship has become one more thing to manage, let's get it canceled.
How to Cancel Carewell Subscription on Desktop
The easiest way to cancel your Carewell Autoship is through their website on a desktop computer. The process is straightforward, but sometimes the cancel button likes to play hide-and-seek. Here’s how to get it done.
1 Log In to Your Account
First, head over to the Carewell website and click the little person icon at the top right to sign in to your account. You'll need your email and password.
2 Find the 'Autoship' Section
Once you're logged in, you should see your account dashboard. Look for a menu option that says 'Autoship'. Click on that to see all your active subscriptions.
3 Select the Subscription to Cancel
If you have more than one subscription, you'll see them listed here. Find the specific Autoship order you want to stop and click on it to view its details.
4 Locate the 'Cancel Autoship' Link
This is the part that can be tricky. You need to find the cancellation link. It's usually labeled 'Cancel Autoship' or something similar. Weirdly, I've seen it tucked away at the bottom of the page, so you might have to scroll and look carefully.
5 Confirm Your Cancellation
The site will ask you to confirm that you really want to cancel. They might ask for a reason, but you can usually skip it. Just follow the prompts until you see a final confirmation message.
6 Check for a Confirmation Email
Don't just close the tab. Make sure you get a confirmation on the screen and, more importantly, check your email for a cancellation notice. I always do this because if that email doesn't arrive, I assume it didn't work and try again.
Cancel Carewell Subscription with Phone
You can call Carewell's support team 24/7 at 1-855-855-1666. They are known for having helpful, US-based agents. Just tell them you want to cancel your Autoship and have your account information ready.
Cancel Carewell Subscription with Email
Send an email to support@carewell.com. Make sure to include your name, account email, and the details of the Autoship you want to cancel. It typically takes them about 24-48 hours to respond and confirm the cancellation.
Cancel Carewell Subscription with Live Chat
Carewell has a live chat option on their website. Go to the Carewell homepage and look for the chat bubble icon, which is usually in the bottom-right corner of the screen. It's a quick way to get in touch with someone without having to make a call.
Before you hit cancel, here are a few things to keep in mind. Your Carewell account itself won't be deleted, just the automatic shipment schedule. You can still log in and place one-time orders. If you forgot to cancel and an order has already shipped, you won't get a refund for the subscription; you'll have to go through the standard product return process. On a positive note, Carewell lets you pause your Autoship or change the next shipment date, which is a great option if you just need a temporary break.
Carewell Plans and Pricing 2025
| Purchase Type | Cost & Benefits | Details |
|---|---|---|
| One-Time Purchase | Standard product price + shipping (free over $49) | This is a regular online purchase. You buy what you need, when you need it, with no recurring charges. Simple. |
| Autoship Subscription | 5% discount on eligible items + free shipping over $49 | This sets up automatic, recurring deliveries of products you choose. You set the schedule (e.g., every 4 weeks) and get a small discount. You can modify, pause, or cancel it from your account. |
Frequently Asked Questions about Carewell
Can I unsubscribe from Carewell anytime?
Can I get a refund from Carewell if I forgot to cancel?
How do I know my Carewell subscription is cancelled?
How long does it take for Carewell to cancel?
What else should I know before I cancel my Carewell subscription?
How do I raise a complaint to Carewell?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
