Scent Bird, founded in 2014, lets you try out different designer fragrances each month without buying a full bottle. It's a cool idea, but maybe the scents are piling up, or you're just tired of the monthly charge. With subscriptions ranging from $8.47 to $16.95, it's easy to let it run in the background. This guide covers cancelling on your desktop or mobile device, potentially saving you up to $203 a year. Honestly, with all the TikTok trends about finding a signature scent that smells like a character from Bridgerton, it's easy to get sucked in and then realize you have enough perfume to last a decade. Let's get this cancelled so you can avoid any more surprise charges.
How to Cancel Scent Bird Subscription on Desktop
Cancelling on a desktop is probably the easiest way. You just need to find the right button, which, of course, they don't make super obvious. I had to look around for a minute.
1 Log Into Your Account
Go to the Scentbird.com website and sign in with your email and password.
2 Find Your Subscription Settings
Click on your name or the profile icon in the top right corner, then select 'Manage Subscription' from the dropdown menu. It's sometimes labeled a bit differently, so just look for anything related to your subscription.
3 Locate the Cancel Link
Scroll down the page. You'll probably see a bunch of offers to pause or change your plan. You need to look for a smaller link that says 'Cancel Subscription'. It's usually near the bottom.
4 Follow the Cancellation Prompts
They'll ask you why you're leaving. Pick a reason or just click whatever to get to the next screen. You might have to click 'Continue to Cancel' a couple of times.
5 Confirm Your Cancellation
The final step is to hit the 'Complete Cancellation' button. Make sure you get a confirmation message on the screen and check your email for a cancellation notice. Seriously, don't close the tab until you see it's confirmed.
How to Cancel Scent Bird Subscription on Mobile
Okay, so this is a bit confusing. You can't cancel your Scent Bird subscription through the App Store or Google Play. The app will just send you to their mobile website, so you're basically doing the same steps as on a desktop, just on a smaller screen. Weirdly, a friend told me the 'Cancel' button didn't even show up on her phone's browser until she requested the desktop version of the site.
1 Open Your Mobile Browser
Don't use the app. Open Chrome, Safari, or whatever browser you use on your phone and go to the Scentbird.com website.
2 Log In and Go to Settings
Sign into your account. Tap the menu icon (usually three lines) and find the 'Manage Subscription' link.
3 Find the Hidden Cancel Button
Just like on desktop, scroll past all the offers to pause. Look for the 'Cancel Subscription' link at the very bottom of the page. It can be easy to miss on a small screen.
4 Confirm You Really Want to Cancel
Tap through the exit survey and confirm your choice. Keep tapping until you see a final confirmation screen. It feels like they're trying to make you give up halfway through.
5 Check for Proof
Wait for the confirmation email to arrive. If you don't get one within an hour, go back and check your account status to make sure it says 'Cancelled'.
Cancel Scent Bird Subscription with email
If the website is giving you trouble, you can email their support team directly at support@scentbird.com. Be direct in your subject line, something like 'Subscription Cancellation Request'. Include your name and the email address associated with your account. Don't expect an instant reply, it can take them 24-48 hours to get back to you, so this isn't the best option if your billing date is tomorrow.
Before you hit cancel, here's the deal. Scent Bird won't delete your account right away, so you can usually reactivate it later. But don't expect a refund. If they've already charged you for the month, that charge is final. You'll still get the fragrance you paid for, but you won't get your money back. Super annoying, I know. The good news? You can pause your subscription for 1, 2, or 3 months if you just need a break, which is a decent alternative to outright cancelling.
Scent Bird Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| 1 Item Plan | $16.95 | Get one 8ml fragrance of your choice each month. |
| 2 Item Plan | $27.00 | Get two 8ml products (fragrances or other items) per month. A small discount for more variety. |
| 3 Item Plan | $37.00 | Get three 8ml products per month. Best value if you want to try multiple things at once. |
Note: Prices are subject to change and may be lower with introductory offers or annual plans.
Frequently Asked Questions about Scent Bird
Can I unsubscribe from Scent Bird anytime?
Can I get a refund from Scent Bird if I forgot to cancel?
How do I know my Scent Bird subscription is cancelled?
How long does it take for Scent Bird to cancel?
What else should I know before I cancel my Scent Bird subscription?
How do I raise a complaint to Scent Bird?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
