Scentbird, launched in 2014, promised designer scents for less, but maybe you are tired of the clutter. With plans costing $16.95 to $37 monthly, cancelling saves you up to $440 annually. You can cancel via iOS, Android, or desktop. Visit Scent Bird. Like the viral "de-influencing" trend on TikTok where people ditch unnecessary subs, cutting costs is in. Yet, Pissed Consumer reports over 1.8K calls and complaints, flagging "poor customer service" and "billing issues" as major headaches. Recent price increases and shipping delays add fuel to the fire. If you want out, here is the fix.
How to Cancel Scent Bird on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Deleting the app does nothing.
How to Cancel Scent Bird on Android
Android users billing through Google Play must use the Play Store to stop charges.
How to Cancel Scent Bird on Desktop or Laptop
This is the most common method. Be warned: they make the "Cancel" button hard to find, often hiding it behind "Pause" offers.
Cancel by Email (Alternative)
If the website is glitching (which happens a lot), you can email their support. Send a request to support@scentbird.com. Include your full name and the email associated with the account. Note that response times can be slow, often taking 24-48 hours.
What is Scent Bird Cancellation Policy
Scentbird operates on a strict "no refund" policy for orders that have already processed. You must cancel before the 5th of the month to avoid being charged for that month's box. If you cancel on the 6th, you are getting that perfume whether you want it or not. It is frustrating, but that is how they lock you in. Pissed Consumer reviews frequently mention users cancelling on the 5th and still getting hit with a charge because of time zone differences.
Before You Cancel Scent Bird: What You Should Know
Here is the deal before you click the button:
- Queue Deletion: Once you cancel, your queue of future scents is wiped. If you rejoin, you start from scratch.
- No Partial Refunds: They do not prorate. You pay for the month, you get the month.
- Pause Option: You can pause for up to 3 months if you just have too much perfume right now. This keeps your queue intact.
- Referral Credits: Any unused credits might disappear upon cancellation.
Having Trouble Cancelling Your Scent Bird Subscription?
Stuck in a loop? You are not alone.
- Check Third Parties: If you do not see a cancel button on the web, you likely subscribed via Apple or Google Play. Check your phone settings.
- Disable Ad Blockers: Sometimes pop-up blockers hide the final confirmation window.
- Use Desktop: The mobile site can be buggy. Try logging in from a laptop.
- Email Them: If the button is literally missing, email support@scentbird.com immediately to create a paper trail.
Subscription Plans and Pricing (2025)
| Plan |
Monthly Cost |
Details |
| 1 Item |
$16.95 |
1 designer fragrance (8ml) per month |
| 2 Items |
$27.00 |
2 designer fragrances per month (Save ~$7) |
| 3 Items |
$37.00 |
3 designer fragrances per month (Best Value) |
| Upgrades |
+$5 - $10 |
Premium or "Platinum" scents cost extra |
How Pine AI Can Help You Cancel Your Scent Bird Subscription