BeautyFIX by Dermstore, established in 1999, delivers monthly skincare hauls ranging from $21.95 to $24.95. With the "de-influencing" trend taking over TikTok, maybe you are realizing you do not need another serum collecting dust. Cancelling saves you up to $300 annually. You can manage this on desktop or mobile web. Visit Beauty Fix by Dermstore. Trustpilot data shows a rough 1.8-star rating, with users flagging "poor customer service" and "technical support" issues. Complaints often cite unexpected charges or shipping delays. Like the recent backlash against rising beauty prices, users are tightening wallets. Avoid the headache.
How to Cancel Beauty Fix by Dermstore on Desktop
1 Log In to Your Account
Go to the Dermstore website and log in. You cannot do this as a guest.
2 Access Your Subscriptions
Click on My Account in the top right corner. Look for the Subscriptions or Auto-Replenishment tab in the dashboard menu.
3 Select the BeautyFIX Box
Find the active BeautyFIX subscription in the list. It might be buried under other past orders.
4 Cancel the Subscription
Click Cancel Subscription. You might have to select a reason for leaving. Confirm your choice until you see a confirmation screen. If the page hangs, refresh and check the status again.
How to Cancel Beauty Fix by Dermstore on Mobile Web
1 Open Browser and Login
Open Chrome or Safari and head to the Dermstore site. Tap the hamburger menu (three lines) to find the login button.
2 Navigate to Account Settings
Once logged in, tap the user icon or your name to open the account menu. Select Subscriptions.
3 Locate Active Subscription
Scroll down to find your active BeautyFIX plan. The mobile layout can be clunky, so zoom out if you cannot see the details.
4 Tap Cancel
Hit the Cancel button. Follow the prompts to finalize it. Take a screenshot of the confirmation just in case the email never arrives.
Cancel Beauty Fix by Dermstore by Phone
If the website is glitching (which happens more than it should), you can call their customer service.
- Phone Number: 1-800-213-DERM (3376)
- Hours: Monday to Friday, typically 6 AM to 6 PM PST.
Be prepared for hold times. Have your order number and email address ready to speed things up.
What is Beauty Fix by Dermstore Cancellation Policy
You must cancel before your next renewal date, which is usually the anniversary of your initial purchase or the 1st of the month. If you cancel after the charge goes through, they will ship that month's box and your cancellation applies to the next month. No refunds on boxes that have already been processed. It is strict. Users on BBB often complain about missing the window by a few hours and getting charged anyway.
Before You Cancel Beauty Fix by Dermstore: What You Should Know
- Fees: No cancellation fee, but no pro-rated refunds.
- Points: Check if you have unspent Dermstore Rewards points. They might expire if your account goes inactive for too long.
- Pausing: Sometimes they offer a "skip a month" option instead of full cancellation. Useful if you are just broke this month but want the box later.
Having Trouble Cancelling Your Beauty Fix by Dermstore Subscription?
If the "Cancel" button is missing or grayed out, try these fixes:
- Desktop Mode: If you are on a phone, switch your browser to "Desktop Site" view.
- Incognito Window: Clear your cache or use a private window. Their site cookies can get messy.
- Commitment Terms: If you signed up for a 3, 6, or 12-month commitment to get a lower price, you generally cannot cancel until that term ends. You are locked in.
Subscription Plans and Pricing (2025)
| Plan Type | Monthly Cost | Commitment |
|---|---|---|
| Monthly Plan | $24.95 | Cancel anytime |
| 3-Month Term | ~$23.95/mo | 3-month lock-in |
| 6-Month Term | ~$22.95/mo | 6-month lock-in |
| 12-Month Term | ~$21.95/mo | 12-month lock-in |
How Pine AI Can Help You Cancel Your Beauty Fix by Dermstore Subscription
With beauty inflation hitting hard in the last 12 months, cutting a $25 monthly box is a smart move. Pine AI makes it effortless.
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Step 1: Let's get started to cancel Beauty Fix by Dermstore Simply tell us that you want to cancel your subscription with Beauty Fix by Dermstore, we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Beauty Fix by Dermstore The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Beauty Fix by Dermstore
Can I unsubscribe from Beauty Fix by Dermstore anytime?
Can I get a refund from Beauty Fix by Dermstore if I forgot to cancel?
How do I know my Beauty Fix by Dermstore subscription is cancelled?
How long does it take for Beauty Fix by Dermstore to cancel?
What else should I know before I cancel my Beauty Fix by Dermstore subscription?
How do I raise a complaint to Beauty Fix by Dermstore?
How does Pine AI work with Beauty Fix by Dermstore to cancel my subscription?
