So, you signed up for Planet Fitness. Founded in 1992, it's famous for its 'Judgement Free Zone' and that loud 'Lunk Alarm'. Maybe you joined with big New Year's energy, or maybe you just wanted to see if the hype around those hydro-massage chairs was real. Now you want out. It happens. Cancelling can be a bit of a headache, but this guide will walk you through it. Their plans range from $10 to $24.99 a month, so cancelling could save you up to $350 a year when you factor in that annual fee. We'll cover the only two ways to do it: in-person or by mail.
How to Cancel Planet Fitness Subscription on In-Person
This is the most straightforward way to cancel, but it means you actually have to go to the gym. You can't just call them or do it online. I know, it feels like it's 1998, but this is their policy.
1 Find Your Home Club
You can't cancel at just any Planet Fitness. It has to be the one where you originally signed up. If you've moved, you might have to transfer your membership first, which is a whole other process. Find your home club's address on your membership agreement or the PF app.
2 Go to the Front Desk
Walk in and tell the front desk staff you want to cancel your membership. Be prepared for them to ask why or try to convince you to stay. Just be firm and polite.
3 Fill Out the Cancellation Form
They will give you a short cancellation form to fill out. It's pretty basic, just your name, address, and membership number. Make sure you fill it out completely.
4 Get Written Proof
This is the most important step. Do not leave without a signed and dated copy of your cancellation form. This is your proof. I've seen people on forums complain that their cancellation was 'lost' and they kept getting charged. Your copy prevents that.
How to Cancel Planet Fitness Subscription on Mail
If you can't get to your home club, your only other option is sending a physical letter. Yes, really. This method is a bit of a hassle and feels outdated, but it's the official alternative.
1 Write a Cancellation Letter
You need to write a letter stating your intent to cancel. It doesn't have to be fancy. Just include your full name, address, phone number, and your Planet Fitness membership number. State clearly that you are cancelling your membership.
2 Address it to Your Home Club
Address the letter to your home club. Again, it must be the specific location where you signed up. You can find the address on their website or your membership agreement.
3 Send it Via Certified Mail
Don't just stick a stamp on it and hope for the best. You have to send it via certified mail. This provides you with a tracking number and proof of delivery. It costs a few extra bucks at the post office, but it's absolutely necessary to protect yourself from being charged again.
4 Follow Up with a Phone Call
A week or so after you get delivery confirmation, it's a good idea to call the club just to double-check that they processed it. A little annoying, but it gives you peace of mind.
Planet Fitness is not known for refunds. If you cancel, you can use the gym until the end of your paid billing cycle, but you won't get any money back for unused time. Also, you can't pause your membership. It's either active or it's cancelled. Make sure you cancel before the 10th of the month to avoid being charged for the next month's dues.
Planet Fitness Plans and Pricing 2025
| Plan | Monthly Cost | Annual Fee | Details |
|---|---|---|---|
| Classic | $10 | $49 | Access to your home club only. Includes free fitness training. It's the basic, no-frills option. |
| PF Black Card® | $24.99 | $49 | Access to any Planet Fitness worldwide. You can bring a guest anytime. Includes use of tanning beds, massage chairs, and gets you discounts on drinks. |
Frequently Asked Questions about Planet Fitness
Can I unsubscribe from Planet Fitness anytime?
Can I get a refund from Planet Fitness if I forgot to cancel?
How do I know my Planet Fitness subscription is cancelled?
How long does it take for Planet Fitness to cancel?
What else should I know before I cancel my Planet Fitness subscription?
How do I raise a complaint to Planet Fitness?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
