So, you're ready to cancel your Nutrafol subscription. Founded in 2016, Nutrafol sells hair growth supplements that you've probably seen all over your Instagram feed, especially after celebrities like Alyssa Milano started talking about it. Maybe it wasn't the right fit, or maybe the cost, which runs from $79 to $88 per month, is just a little too steep. Whatever the reason, canceling is the goal. This guide covers how to cancel on their desktop website, which is the main way to do it. By canceling, you could save up to $1056 a year. Let's get it done.
How to Cancel Nutrafol Subscription on Desktop (Website)
The only real way to cancel your Nutrafol subscription is through their website on a computer. I tried on my phone, and the button was weirdly grayed out, so I'd just stick to a desktop to be safe. It saves a headache.
1 Log In to Your Nutrafol Account
First, head over to the Nutrafol website. You'll need to find the 'Log In' button, which is usually at the top right of the page. Get your username and password ready.
2 Navigate to 'My Account'
Once you're in, look for your account section. It might be labeled 'My Account' or have an icon that looks like a person. This is where your subscription details are hiding.
3 Find 'Manage Subscriptions'
This is the tricky part. You need to find a link or button that says 'Manage Subscriptions'. I had to look around for a bit, it wasn't immediately obvious. Click on that to see your active plan.
4 Select the 'Cancel Subscription' Option
On the subscription management page, you should see an option to 'Cancel Subscription'. They will probably offer you a discount or the option to delay your next shipment. Just push past that if you're set on canceling.
5 Confirm the Cancellation
Follow the final prompts to confirm you really want to cancel. Make sure you get to a final confirmation screen. Do not close the tab until you see it. You should also get a confirmation email within a few minutes. If you don't, something went wrong.
Cancel Nutrafol Subscription with phone
You can call their support team at (888) 454-3320. They are available Monday to Friday, from 9:00 AM to 6:00 PM Eastern Time. Be prepared for a potential wait. A user on a forum mentioned they had to call because the website kept giving them an error message, so this is a good backup.
Cancel Nutrafol Subscription with email
Send an email to support@nutrafol.com. This method is better if you're not in a hurry. It usually takes them about 1-2 business days to get back to you. Make sure to include your full name and account details to speed things up.
Cancel Nutrafol Subscription with live chat
Nutrafol has a live chat feature on their website. Look for a chat bubble icon at the bottom corner of the screen during their business hours (M-F, 9 AM - 6 PM ET). This can be faster than email, but sometimes you have to wait for an agent to become available.
Before you cancel, know this: Nutrafol does not offer refunds on subscription orders that have already been processed. If you get charged, that bottle is yours. You must cancel before your renewal date. They do, however, let you pause or delay your subscription for a month or two, which you can do from the same 'Manage Subscriptions' page. It can be a decent alternative if you just need a break.
Nutrafol Plans and Pricing 2025
| Plan | Monthly Price (Subscription) | One-Time Price | Details |
|---|---|---|---|
| Nutrafol Women | $79 | $88 | Designed for women ages 18-44 experiencing hair thinning due to stress, dieting, and overstyling. |
| Nutrafol Women's Balance | $79 | $88 | Formulated for women ages 45+ to target root causes of thinning hair like hormones, aging, and metabolism. |
| Nutrafol Men | $79 | $88 | Targets root causes of thinning in men, such as hormones like DHT, stress, and poor nutrition. |
| Postpartum | $79 | $88 | Specifically designed for postpartum women to address hair thinning after childbirth. |
Frequently Asked Questions about Nutrafol
Can I unsubscribe from Nutrafol anytime?
Can I get a refund from Nutrafol if I forgot to cancel?
How do I know my Nutrafol subscription is cancelled?
How long does it take for Nutrafol to cancel?
What else should I know before I cancel my Nutrafol subscription?
How do I raise a complaint to Nutrafol?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
