Cove, launched in 2018, is an online health clinic that provides personalized treatment for migraine sufferers. It connects you with doctors and delivers medication right to your door. Maybe the stress of modern life, or just trying to follow the plot of a show like Severance, has your head pounding, but the subscription is no longer a fit. Plans can range from $30 to over $100 a month, so you could save up to $500 a year by canceling. This guide covers how to cancel your plan on their website (desktop or mobile).
How to Cancel Cove Subscription on Desktop / Mobile Web
The only way to cancel your Cove subscription is through their website. The process is the same whether you're on a computer or your phone's browser. Weirdly, some users report the final confirmation button is easier to see on a desktop.
1 Log Into Your Cove Account
First, head over to the Cove website and get logged into your account. This part is usually straightforward.
2 Navigate to Your Subscription Page
This is where it can get a little annoying. You'll need to find your account settings. Click on your name or an icon, then look for a section called 'Manage Treatment Plan' or 'Subscription'. I had to poke around for a minute to find it.
3 Find the Option to Cancel
Cove will likely try to get you to delay your next shipment instead of canceling outright. You may need to scroll past this offer to find the actual 'Cancel My Plan' link. It's often in smaller text.
4 Complete the Exit Survey
The system will probably ask for a reason why you're leaving. Just select an option from the list to proceed. You don't need to write a novel.
5 Confirm Your Cancellation
Do not leave the page until you see a confirmation message on the screen. You should also receive a confirmation email almost immediately. If you don't get that email, assume it didn't work and check your account again.
Cancel Cove Subscription with email
You can email the support team at care@withcove.com. They are generally helpful, but expect to wait a day or two for a response. This is a good option if you're having trouble with the website.
Before you cancel, know that Cove offers an option to pause or delay your shipments, which can be useful. Once you cancel, you lose access to your doctor and care team through the platform. As for refunds, charges for consultations and medications that have already been processed or shipped are typically non-refundable. Make sure to cancel at least 48 hours before your next scheduled shipment to avoid another charge.
Cove Plans and Pricing 2025
| Plan Type | Price | Details |
|---|---|---|
| Medical Consultation | $30 (First Month) | Includes a one-time online consultation with a licensed doctor to create your treatment plan. |
| Ongoing Care | $10 / Month | Billed quarterly or semi-annually. This covers ongoing access to your doctor for messaging and treatment adjustments. |
| Medication | Varies | The cost depends entirely on the medication prescribed. It can range from generic drugs to newer treatments and is billed with each shipment. |
Frequently Asked Questions about Cove
Can I unsubscribe from Cove anytime?
Can I get a refund from Cove if I forgot to cancel?
How do I know my Cove subscription is cancelled?
How long does it take for Cove to cancel?
What else should I know before I cancel my Cove subscription?
How do I raise a complaint to Cove?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
