How to Cancel Your Cove Subscription (2025)

This is the only method that works 100% of the time, unfortunately. You have to call 855-268-3669. Their support hours are typically 9:00 AM to 7:00 PM MT, seven days a week. Be prepared for a sales pitch. They will try to lower your bill or offer free months to keep you. Just say "No" repeatedly.

Cove prides itself on having "no contracts" for the monitoring service itself, meaning you can technically cancel anytime without a termination fee. However, if you financed your equipment (cameras, sensors, panels), the remaining balance becomes due immediately upon cancellation. This is where they get you. According to complaints on the Better Business Bureau, users are often surprised by a large final bill for equipment they thought was free. You must provide 30 days' notice in some cases, so don't wait until the day before renewal.

Check your equipment balance first. If you owe money on the hardware, your card will be charged the full amount the moment you cancel monitoring. Also, your equipment becomes largely a "dumb" local alarm without the subscription; the app functionality and police dispatch will stop working immediately. Refunds are generally not offered for partial months, so aim to cancel a few days before your billing cycle resets.

You are not alone. Here are a few tricks if they are stonewalling you:

• Call early in the morning: Wait times spike in the afternoon.
• Use the "Move" excuse: Tell them you are moving to a country they don't service. It cuts the retention script short.
• Check Third-Party Billing: If you signed up via a promo partner, you might need to cancel through them, though this is rare for Cove.
• Revoke Payment: If they keep charging you after you cancelled, contact your bank to stop the payments. Keep your cancellation reference number handy.

Security companies are notorious for making cancellation difficult, and with recent price hikes across the industry in 2024, getting out now is a smart financial move. Pine AI handles the stress for you.

• Step 1: Let's get started to cancel Cove Simply tell us you want to cancel Cove. We will ask for your account details and the best time to disconnect.

• Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.

• Step 3: You're free from Cove The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.