Thinking about canceling your Henry Meds subscription? You're not alone. Founded in 2022, Henry Meds quickly became a popular telehealth provider, especially with all the buzz on social media about weight loss treatments like semaglutide. Maybe you tried it out because of the hype and decided it's not for you, or the cost is just a bit too much. Their plans run from $99 to $497 a month, so canceling could save you up to $5964 a year. This guide will walk you through canceling on your desktop, which is the main way to manage your account.
How to Cancel Henry Meds Subscription on Desktop
The most direct way to cancel your Henry Meds plan is through their website on a desktop computer. I found that doing it on a mobile browser was a bit clunky, so I'd recommend using a laptop or PC if you can. It's a pretty standard process, but you have to make sure you follow it all the way through.
1 Log Into Your Account
First, open your web browser and head over to the Henry Meds website. You'll need to log into your patient portal with the email and password you used when you signed up.
2 Find Your Subscription Settings
Once you're in, look for a section called "My Account" or a tab labeled "Subscription". It's usually in the top navigation menu or a sidebar. Honestly, I had to poke around for a minute to find it, it wasn't as obvious as I'd hoped.
3 Locate the Cancel Link
Inside the subscription area, you should see details about your current plan. Look for a link or button that says "Cancel Subscription" or "Manage Plan". Sometimes these links are small and gray, so you might have to look closely.
4 Confirm Your Cancellation
Click the cancel link and follow the prompts. They'll probably ask you why you're leaving and might even offer you a discount to stay. Just stick to your guns and confirm the cancellation. Make sure you get to a final screen that says your subscription has been successfully canceled.
5 Check for a Confirmation Email
Don't just trust the website. Check your email for a cancellation confirmation. If you don't get one within an hour, something might have gone wrong. Log back in to double-check or contact their support. Seriously, don't skip this step.
Cancel Henry Meds Subscription with phone
You can call Henry Meds support at (503) 749-5129. Their hours are typically standard business hours, Pacific Time. Be prepared for a potential wait. One user on Reddit mentioned, 'I had to call twice. The first rep tried to talk me into pausing instead of canceling for ten minutes.' So, be polite but firm about your intention to cancel.
Cancel Henry Meds Subscription with email
If you prefer to have a written record, you can email their support team at support@henrymeds.com. Explain that you wish to cancel your subscription and include your full name and the email address associated with your account. The response might take 1-2 business days, so don't do this the day before your billing date.
Before you cancel, know this: Henry Meds states that all sales are final. You will not get a refund for any charges that have already been processed or for medication that has already been shipped. It's a tough policy, but that's how it is. You can, however, often 'skip a month' or adjust your next refill date from your patient portal if you just need a temporary break instead of a full cancellation. Your medical data will be retained according to healthcare privacy laws, not deleted immediately.
Henry Meds Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Compounded Semaglutide | $297 | Includes provider consultations, the medication, and all supplies. This is their most popular weight management program. |
| Compounded Tirzepatide | $449 | A newer weight management option. The plan also includes consultations and all necessary supplies for the treatment. |
| Hair Loss Treatment | $99 | Includes Finasteride & Minoxidil topical spray, along with the required provider consultations. |
| Testosterone Replacement | $249 | This is for their TRT program, which includes medication, supplies, and provider access. |
Frequently Asked Questions about Henry Meds
Can I unsubscribe from Henry Meds anytime?
Can I get a refund from Henry Meds if I forgot to cancel?
How do I know my Henry Meds subscription is cancelled?
How long does it take for Henry Meds to cancel?
What else should I know before I cancel my Henry Meds subscription?
How do I raise a complaint to Henry Meds?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
