So, you're thinking about canceling your Hims subscription. It happens. Founded in 2017, Hims made a splash by making men's health treatments for hair loss, ED, and skincare super accessible online. But maybe the cost is adding up, or you just don't need the service anymore. With subscriptions ranging from $20 to over $150, canceling could save you up to $500 a year, depending on your plan. It feels like you can't listen to a podcast these days without hearing a Hims ad, so it's no surprise tons of people sign up to try it. This guide covers canceling on desktop and mobile web browsers so you can stop the charges without the headache.
How to Cancel Hims Subscription on Desktop & Mobile Web
Canceling Hims is done through their website, whether you're on a computer or your phone's browser. There's no option to cancel inside a dedicated mobile app. The process is straightforward, but they really want you to snooze your shipment instead of canceling outright, so keep an eye out for that.
1 Log Into Your Hims Account
First, open your web browser and go to the Hims website. You'll need to log into your account using your email and password. Can't find the login? It's usually at the top right of the page.
2 Navigate to Account Settings
Once you're in, look for your name or an account icon. Click it and find the 'Account' or 'Subscriptions' section in the dropdown menu. This is where they keep everything.
3 Select Your Subscription
You'll see your active subscription listed here. Find the one you want to end and click 'Manage Subscription'. They make this part pretty obvious, at least.
4 Find the Cancellation Link
Here's the tricky part. Hims will likely offer to 'Snooze' your subscription or change the frequency. You need to scroll past those offers and find the link to 'Cancel Subscription'. It might be in smaller text. Stay focused.
5 Confirm the Cancellation
The system will ask you why you're leaving. You can select a reason or skip it. After that, you have to hit the final 'Confirm Cancellation' button. Don't close the page until you see a confirmation message. I had to click it twice for it to register once, so make sure it sticks.
Cancel Hims Subscription with phone
You can call Hims support at (800) 321-4467. They are available 24/7, which is actually pretty convenient. Be ready with your account information to speed things up. Expect to verify your identity before they process the cancellation.
Cancel Hims Subscription with email
Send an email to support@forhims.com. This method is slower, and you might go back and forth a bit. Expect a response within 1-2 business days. Clearly state your full name, email address, and your intent to cancel all future shipments.
Cancel Hims Subscription with live chat
Hims has a support chat feature on their website. Go to the 'Help Center' and look for the chat bubble or a 'Contact Us' form. It's not always instant. One user on Reddit mentioned, 'The live chat took forever to connect to a real person.' So, maybe grab a coffee while you wait.
Before you cancel, know this: Hims does not offer refunds for prescription products once the order has been processed by the pharmacy. That's a bummer, but it's a standard policy for health products. Your medical information and account will likely remain on file due to regulations, but your recurring charges will stop. You can also 'snooze' shipments for 1, 2, or 3 months, which might be a better option if you just need a temporary break.
Hims Plans and Pricing 2025
| Product / Treatment Category | Purpose | Estimated Monthly Cost |
|---|---|---|
| Hair Loss | Treatments like Finasteride & Minoxidil | $20 - $50 |
| Sexual Health | ED medications like Sildenafil | $30 - $110+ |
| Skincare | Acne and Anti-aging creams | $20 - $40 |
| Mental Health | Anxiety & Depression medication | $25 - $85 |
| Primary Care | One-time consultations & treatments | Varies |
Frequently Asked Questions about Hims
Can I unsubscribe from Hims anytime?
Can I get a refund from Hims if I forgot to cancel?
How do I know my Hims subscription is cancelled?
How long does it take for Hims to cancel?
What else should I know before I cancel my Hims subscription?
How do I raise a complaint to Hims?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
