Nugenix, established around 2012, is well-known for men's health supplements like Total-T. Subscriptions typically range from $69.99 to $99.99 per month. By cancelling, you could save upwards of $840 annually. Visit Nugenix. Like the recent social media obsession with "looksmaxxing" and biohacking, getting fit is trendy, but paying for stacks of unused bottles is not. Data from the Better Business Bureau shows over 400 complaints in the last 3 years, with users frequently citing "billing issues" and "difficulty cancelling" as major headaches. Pissed Consumer reviews often mention aggressive retention tactics. If you are tired of the run-around or unexpected charges, here is how to stop the auto-ship.
How to Cancel Nugenix on Desktop (Website)
While Nugenix allows you to manage some account details online, they often restrict the ability to fully cancel without speaking to a human. It is annoying, but checking the portal is the first step.
1 Log Into Your Account
Go to the Nugenix website and click the Login button in the top right corner. You will need the email and password you used when you signed up for that "free" sample.
2 Locate Subscription Settings
Once logged in, navigate to the My Account or Manage Subscription section. This area is often buried in the user interface to make it harder to find.
3 Attempt Online Cancellation
Look for a button that says Cancel Subscription or Stop Auto-Ship. If you see it, click it and follow the prompts. However, many users report this button is missing entirely, forcing a phone call.
Cancel Nugenix by Phone
This is the most reliable method, though it requires patience.
Phone Number: 1-855-714-3234
Hours: Monday to Friday, 9:00 AM – 9:00 PM EST
Weekend Hours: Saturday, 10:00 AM – 5:00 PM EST
The Call Flow:
- Dial the number and select the option for "Customer Service" or "Billing."
- Have your order number or the phone number associated with the account ready.
- Be Firm: The agent will likely offer you a discount, a pause, or a different product. Just say "No, I want to cancel" repeatedly.
- Ask for a cancellation confirmation number before you hang up.
What is Nugenix Cancellation Policy
Nugenix operates on a negative option billing cycle. This means after your trial period (usually 14 to 18 days from the order date), you are automatically enrolled in a monthly subscription. To avoid being charged, you must cancel before the trial period ends or before the next shipment processes. They generally do not offer refunds for shipments that have already left their warehouse. It is a strict policy that catches many people off guard.
Before You Cancel Nugenix: What You Should Know
Check your trial date. If you are still in the trial window, cancel immediately to avoid the full price charge (often around $70+).
Return Policy. If a package just arrived, do not open it. You might be able to return unopened boxes within 30 days for a refund, minus shipping and processing fees.
Keep your proof. Write down the date, time, and name of the agent you spoke with. Trust us. You might need it later.
Having Trouble Cancelling Your Nugenix Subscription?
If the phone lines are jammed or the website is glitching, try these tips:
- Call early in the morning. Wait times are usually shorter right when they open at 9:00 AM EST.
- Check third-party billers. Did you buy it through Amazon or GNC? You must cancel through those platforms directly, not Nugenix.
- Send an email. While slower, sending a cancellation request to [email protected] creates a paper trail. Include your full name and address.
Subscription Plans and Pricing (2025)
| Product | Monthly Price | Details |
|---|---|---|
| Nugenix Total-T | ~$69.99 | Flagship testosterone booster. |
| Nugenix GH-Boost | ~$79.99 | Growth hormone secretagogue. |
| Nugenix Ultimate | ~$89.99 | Advanced formula for older men. |
| Nugenix Estro-Regulator | ~$49.99 | Estrogen management support. |
How Pine AI Can Help You Cancel Your Nugenix Subscription
With the cost of living squeezing everyone in 2025, dropping a $70 supplement subscription is a smart financial move. Pine AI makes it painless.
Step 1: Let's get started to cancel Nugenix Just tell us you want out. We will ask for your basic account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing website or sit on hold with their customer service so you don't have to. We handle the aggressive retention pitches and awkward "why are you leaving" questions.
Step 3: You're free from Nugenix The shipments stop coming. You get your money back in your pocket. No more clutter on your counter and no more surprise charges on your statement.
Frequently Asked Questions about Nugenix
Can I unsubscribe from Nugenix anytime?
Can I get a refund from Nugenix if I forgot to cancel?
How do I know my Nugenix subscription is cancelled?
How long does it take for Nugenix to cancel?
What else should I know before I cancel my Nugenix subscription?
How do I raise a complaint to Nugenix?
How does Pine AI work with Nugenix to cancel my subscription?
