AdvoCare has been selling health supplements since 1993. Maybe the "New Year, New You" vibe crashed harder than the recent Peloton stock dip. If you are done paying the $19.95 annual Preferred Customer fee, you are not alone. Data from the Better Business Bureau shows over 30 complaints in the last 3 years, with users flagging unexpected auto-renewals and billing issues. You can cancel via desktop or mobile web to save that yearly fee plus product costs. Visit AdvoCare.
How to Cancel AdvoCare on Desktop
Most users report the desktop site is less glitchy than the mobile version. We recommend doing this on a computer if you can.
1 Log In to Your Account
Go to the AdvoCare website and log in. If you forgot your password, reset it now because you cannot cancel as a guest.
2 Access Account Settings
Click on your name or the profile icon in the top right corner. Select My Account from the dropdown menu.
3 Manage Membership
Look for a section labeled Preferred Customer Membership or Subscription Settings. It is usually buried near the bottom.
4 Turn Off Auto-Renewal
Click the button to Turn Off Auto-Renewal or Cancel Membership. You might have to click through a few "Are you sure?" screens. Just keep clicking confirm until you see a success message.
How to Cancel AdvoCare on iPhone (iOS)
Since this isn't an App Store subscription, checking your iPhone Settings app won't help. You have to use the browser.
1 Open Safari or Chrome
AdvoCare subscriptions are typically managed directly through their site, not your Apple ID settings. Open your browser and go to advocare.com.
2 Tap the Menu Icon
Log in, then tap the three horizontal lines (hamburger menu) in the top corner.
3 Navigate to Profile
Tap on My Account. You might need to scroll down to find the membership details.
4 Disable Renewal
Find the Auto-Renewal toggle for your Preferred Customer status and switch it off. Take a screenshot of the confirmation page just in case.
How to Cancel AdvoCare on Android
The mobile site can be finicky on Android. If buttons aren't responding, try rotating your screen to landscape mode.
1 Launch Web Browser
Open Chrome or Firefox on your Android device and head to the AdvoCare homepage.
2 Sign In
Enter your credentials. If the site loads slowly, try switching to "Desktop Site" in your browser settings.
3 Find Membership Settings
Tap your profile icon and select Account Settings. Look for the billing or subscription tab.
4 Cancel Recurring Billing
Select the option to stop auto-renewal. Ensure you receive an email confirmation immediately after.
Cancel AdvoCare by Phone
If the website is giving you a headache, you can call them. It takes longer, but sometimes talking to a human is the only way.
- Phone Number: 1-800-542-4800
- Hours: Monday–Friday, 8:00 AM – 5:00 PM CT
Pro tip: Call mid-week to avoid the Monday morning rush. Be prepared to say "no" to retention offers.
What is AdvoCare Cancellation Policy
AdvoCare generally operates on an annual renewal basis for their Preferred Customer membership. If you do not cancel before your renewal date, they will charge the $19.95 fee automatically. Refunds are rare once the charge goes through. According to complaints on the BBB, users often struggle to get money back even if they cancel a day late. Basically, if you miss the window, you are likely stuck with it for another year.
Before You Cancel AdvoCare: What You Should Know
- Fees: There is no fee to cancel, but you lose the 20% product discount immediately or at the end of the billing term.
- Refunds: They typically do not offer pro-rated refunds for the membership fee.
- Data: Your account remains in their system unless you specifically request a data deletion via privacy settings.
- Timing: Cancel at least 3 business days before your renewal date to ensure the system processes it in time.
Having Trouble Cancelling Your AdvoCare Subscription?
Stuck in a loop? Here are a few things to try:
- Check the Source: Did you sign up through a distributor? You might need to contact them directly, though this is less common now.
- Desktop is King: The mobile site is known to hide buttons. Log in from a laptop.
- Clear Cache: Sometimes the "Cancel" button literally won't load until you clear your browser history.
- Call Them: If the online portal is broken (which happens), call 1-800-542-4800.
Subscription Plans and Pricing (2025)
| Plan Name | Annual Cost | Key Features |
|---|---|---|
| Retail Customer | $0 | Pay full price, no subscription fee. |
| Preferred Customer | $19.95 / year | 20% discount on products, exclusive bundles. |
| Distributor | $59.00 / year | Earn commissions (business account), wholesale pricing. |
How Pine AI Can Help You Cancel Your AdvoCare Subscription
With health trends shifting faster than you can say "Ozempic," paying for a supplement membership you don't use is just burning cash. Pine AI makes cutting ties simple.
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Step 1: Let's get started to cancel AdvoCare Simply tell us that you want to cancel your subscription with AdvoCare, and we will ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from AdvoCare The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about AdvoCare
Can I unsubscribe from AdvoCare anytime?
Can I get a refund from AdvoCare if I forgot to cancel?
How do I know my AdvoCare subscription is cancelled?
How long does it take for AdvoCare to cancel?
What else should I know before I cancel my AdvoCare subscription?
How do I raise a complaint to AdvoCare?
How does Pine AI work with AdvoCare to cancel my subscription?
