Supernatural is a VR fitness app that launched in 2020, turning your living room into a personal gym with coached workouts. Maybe you got a Quest 3 to play Asgard's Wrath 2 and thought you'd get fit too, but now the subscription is just another charge on your card. It happens. With subscription costs from $9.99 to $99.99, canceling can save you up to $99.99 a year. This guide covers how to cancel on the Meta Quest store and the Supernatural website.
How to Cancel Supernatural Subscription on Meta Quest (Oculus)
This is the most common way to cancel since most people subscribe through the Quest Store. It's not hard, but the menus can be a little confusing. Just follow the steps.
1 Open the Meta Quest App or Headset Menu
You can do this from the Meta Quest app on your phone or directly in your headset. The phone app is usually faster.
2 Navigate to Settings
In the app, tap the 'Menu' icon in the bottom right. In your headset, press the Oculus button on your right controller to bring up the universal menu.
3 Find Your Subscriptions
Find and select 'Subscriptions'. Honestly, finding the subscription management page in the Meta Quest app feels like a mini-game in itself, buried under several menus that don't seem intuitive at all.
4 Select Supernatural
You'll see a list of your active app subscriptions. Find Supernatural in the list and select it.
5 Cancel the Subscription
Tap the 'Cancel Subscription' button. You'll have to confirm your choice. Meta will send a confirmation email once it's done. Make sure you get that email.
How to Cancel Supernatural Subscription on Supernatural Website
If you signed up directly on their website instead of through your VR headset, this is for you. Weirdly, this method sometimes feels more direct than digging through the Meta Quest menus.
1 Go to Supernatural.com
Open your web browser and go to the official Supernatural website. You'll need your login info.
2 Log In to Your Account
Find the login button, usually at the top right, and sign in to your account. I had to log in twice because the page timed out the first time. So frustrating.
3 Go to Your Account Settings
Once you're in, look for your profile icon or name. Click it and find 'Account Settings' or 'Manage Subscription' from the dropdown menu.
4 Find the Cancel Option
Inside your account, you should see your current membership status. There will be an option to 'Cancel Membership'. Click it.
5 Confirm Your Cancellation
The site will probably ask you why you're leaving. You can skip this if you want. Follow the final prompts to confirm the cancellation. It's done.
Cancel Supernatural Subscription with email
You can email their support team at support@getsupernatural.com. Don't expect an immediate response. It usually takes them 1-2 business days to get back to you. Be sure to include the email address associated with your account to speed things up.
Before you cancel, know this. Supernatural won't delete your workout history or profile, so you can always come back later and pick up where you left off. They do not offer refunds for unused time. If your billing date was yesterday, you're out of luck for that charge. Also, they don't have a 'pause' feature, so cancellation is your only option if you need a break.
Supernatural Plans and Pricing 2025
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Monthly Membership | $9.99 | N/A | Full access to all workouts, playlists, and coaches. Billed every month. Good for trying it out. |
| Annual Membership | N/A | $99.99 | Same full access as the monthly plan. You save about $20 over the year. Billed once annually. |
Frequently Asked Questions about Supernatural
Can I unsubscribe from Supernatural anytime?
Can I get a refund from Supernatural if I forgot to cancel?
How do I know my Supernatural subscription is cancelled?
How long does it take for Supernatural to cancel?
What else should I know before I cancel my Supernatural subscription?
How do I raise a complaint to Supernatural?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
