Established in 2004, European Wax Center dominates hair removal, but the "clean girl aesthetic" trend might be costing you too much lately. With Wax Passes costing from $150 to $850, cancelling can save you up to $850. While they have apps on iOS and Android, you usually can't cancel there. Pissed Consumer lists hundreds of complaints in the last 3 years, mainly citing "poor customer service" and "incorrect billing amount" regarding their strict contracts. Recent price increases have also sparked backlash. Visit European Wax Center.
How to Cancel European Wax Center on iPhone (iOS)
Most users expect to cancel in settings. Sadly, EWC requires direct contact.
1 Open the EWC App
Tap the European Wax Center app on your home screen. You need to locate your specific home center details because the app does not have a direct "Cancel Subscription" button in the Apple ID settings.
2 Find Your Home Center
Navigate to the Locations or My Center tab. Since EWC is a franchise model, your contract is tied to a specific location, not the corporate entity.
3 Initiate Contact
Tap the phone number listed for your specific center. You must speak to a guest service associate or manager to process the cancellation request verbally.
How to Cancel European Wax Center on Android
Android users often get confused looking for a button. It doesn't exist.
1 Launch the App
Open the EWC app on your Android device. Do not bother checking the Google Play Store subscriptions menu. It won't be there.
2 Locate Center Details
Go to your profile or the map feature to find the center where you purchased your Wax Pass.
3 Call the Center
Use the click-to-call feature. You have to request cancellation directly with the front desk staff at that specific location.
How to Cancel European Wax Center on Desktop
The desktop site is mostly for booking, not cancelling. You still need to talk to a human.
1 Visit the Website
Go to the European Wax Center website and log in to your account.
2 Check Your Pass Status
Under Account Settings, verify which center holds your Wax Pass. This is crucial.
3 Contact Guest Relations
If you cannot call, scroll to the footer and find the Contact Us or Guest Relations form. Submit a request to cancel, specifically naming your home center.
Cancel European Wax Center by Phone
This is the most effective method. Call your specific home center directly during business hours (usually 9 AM to 8 PM). Have your Wax Pass number and credit card ready. Be prepared for a sales pitch to stay.
What is European Wax Center Cancellation Policy
European Wax Center has a notoriously strict policy that varies slightly by franchise but generally follows corporate rules. Typically, you have a 30-day cancellation period. If you cancel an Unlimited Wax Pass early, you are often charged a $25 cancellation fee or 25% of the remaining balance. For prepaid passes, they usually do not offer refunds for unused visits. It is frustrating. Pissed Consumer reviews frequently mention managers refusing to waive these fees even for medical reasons.
Before You Cancel European Wax Center: What You Should Know
Are there fees?
Yes. Expect a $25 fee or a percentage of the remaining contract value if you are on an installment plan.
Can you transfer it?
Sometimes. If you are moving, you can usually use your pass at other locations nationwide, so you might not need to cancel.
Are refunds offered?
Rarely. They usually offer store credit rather than cash back to your card.
Having Trouble Cancelling Your European Wax Center Subscription?
The "Manager Isn't In" Excuse
Front desk staff often say only a manager can process cancellations, and they happen to be "out to lunch." Call back immediately or ask for the manager's email.
Try a Different Location
If your home center is ghosting you, call Corporate Guest Relations. They can sometimes pressure the franchise owner.
Check Your Bank
If they keep charging you after you cancelled, dispute the charge. Make sure you have proof of your cancellation request.
Subscription Plans and Pricing (2025)
| Plan Type | Price Range (Est.) | Details |
|---|---|---|
| Prepaid Wax Pass (3 visits) | $150 - $250 | Pay upfront for 3 services. No expiration usually. |
| Prepaid Wax Pass (6 visits) | $280 - $450 | Pay upfront. Buy 5, get 1 free structure. |
| Prepaid Wax Pass (9 visits) | $400 - $600 | Pay upfront. Buy 9, get 2 free structure. |
| Unlimited Wax Pass (1 Year) | $650 - $850+ | Unlimited waxing for one specific service (e.g., Brazilian). |
| Student Wax Pass | Buy 3 Get 1 Free | Valid with active student ID only. |
How Pine AI Can Help You Cancel Your European Wax Center Subscription
Cancelling a Wax Pass is a headache, especially with franchise owners tightening their grip on revenue in 2025. Pine AI handles the awkward conversations for you.
Step 1: Let's get started to cancel European Wax Center Simply tell us you want to cancel. We just need your home center location and basic account details.
Step 2: Pine gets to work We navigate the "manager is away" excuses and wait on hold so you don't have to. We handle the negotiation regarding cancellation fees.
Step 3: You're free from European Wax Center The recurring charges stop. You get a confirmation of cancellation without ever having to step foot in the salon for an awkward confrontation.
Frequently Asked Questions about European Wax Center
Can I unsubscribe from European Wax Center anytime?
Can I get a refund from European Wax Center if I forgot to cancel?
How do I know my European Wax Center subscription is cancelled?
How long does it take for European Wax Center to cancel?
What else should I know before I cancel my European Wax Center subscription?
How do I raise a complaint to European Wax Center?
How does Pine AI work with European Wax Center to cancel my subscription?
