Cancelling your Nuffield Health membership is most reliably done through their website. The mobile apps don't typically have a direct cancellation feature, so this is the main way to do it.
How to Cancel Nuffield Health on Desktop or Laptop
1 Visit the Nuffield Health Website
First, open your web browser and go to the official Nuffield Health website. This is where the main account management happens. Trying to do this on a phone browser can be a pain, so a computer is your best bet.
2 Log In to Your Member Account
Find the 'Log In' or 'My Account' button, usually at the top right of the page. Enter your email address and password to access your member dashboard.
3 Navigate to Membership Settings
Once you're logged in, look for a section called 'My Membership,' 'Account Details,' or something similar. You might have to click around a bit, as the layout can sometimes change.
4 Find the Cancellation Option
Inside your membership settings, search for a link or button that says 'Cancel Membership' or 'Manage Subscription.' It's often tucked away at the bottom of the page.
5 Follow the Cancellation Prompts
The site will guide you through a few confirmation steps. Be sure to read everything carefully, especially regarding the one-month notice period. You will likely have to pay for one final month after you submit the request.
6 Get a Confirmation Email
After you complete the process, you should receive an email confirming your cancellation and the date your membership will officially end. If you don't get it within an hour, something might be wrong. Keep this email for your records.
How to Cancel Nuffield Health on iPhone (iOS)
You can't cancel your Nuffield Health membership through the iOS App Store. The subscription is managed directly on their website, so the app will just redirect you there.
1 Check Your Apple Subscriptions (Just in Case)
First, open Settings and tap your Apple ID at the top. Go to Subscriptions. It's highly unlikely your Nuffield membership is here, as they bill directly, but it's worth a quick check to be sure.
2 Open the Nuffield Health App
Launch the Nuffield Health app on your iPhone. You won't find a cancel button here, which is pretty frustrating.
3 Find the Account Management Link
Tap on your profile or account icon. Look for an option like 'Manage Membership' or 'Help.' This will almost always just open a web browser page inside the app or in Safari.
4 Follow the Desktop Cancellation Steps
Once you're on their website, you'll need to log in and follow the same steps outlined in the 'Desktop or Laptop' guide above to complete the cancellation.
How to Cancel Nuffield Health on Android
Cancelling on Android requires using a web browser. The Google Play Store does not manage your Nuffield Health subscription, so you have to go to their official site.
1 Check Google Play Subscriptions
Open the Google Play Store app, tap your profile icon, and go to Payments & subscriptions > Subscriptions. Your Nuffield membership probably won't be listed, but it's good to confirm you didn't sign up through a special promotion.
2 Open the Nuffield Health App
Launch the Nuffield Health app on your Android device. Just like the iPhone version, the app is more of a companion than a management tool.
3 Locate the Website Link
Navigate to your account or settings section within the app. Find a link for 'Membership Details' or 'Help Center.' Tapping this will redirect you to the Nuffield Health website.
4 Cancel via the Website
The link will open your mobile browser. From there, you'll have to log in to your account and follow the cancellation instructions detailed in the desktop guide.
Cancel Nuffield Health by Phone
If you'd rather talk to a person, you can cancel by calling Nuffield Health's member services team.
- Phone Number: Contact your local club or the main member services line.
- Hours: Typically available during standard business hours, Monday to Friday.
When you call, have your membership number and personal details ready. They will likely try to convince you to stay, so be prepared to state clearly that you wish to cancel. Ask for a confirmation email before you hang up.
Before You Cancel: What You Should Know
- Notice Period: Nuffield Health requires one full calendar month's notice to cancel. This means if you cancel on any day in May, your cancellation will take effect at the end of June, and you will be billed for June. This catches a lot of people off guard.
- Refunds: They generally do not offer prorated refunds. If you cancel mid-month, you've paid for the full month and the following notice month.
- Pausing Your Membership: Instead of cancelling, you might be able to 'freeze' your membership for a small fee. This is a good option if you're injured or traveling. You'll need to contact them directly to arrange this.
Having Trouble Cancelling Your Nuffield Health Subscription?
It can be a bit of a hassle. If you're running into problems, here are a few things to try:
- Use a Computer: The cancellation portal on their website works best on a desktop or laptop. The mobile site can be buggy.
- Clear Your Browser Cache: Sometimes old data can cause issues. Clear your cache and cookies or try using an incognito/private browser window.
- Check the Notice Period: Are you confused about why you're still being billed? It's almost certainly because of the one-month notice period. Your membership stays active until the end of the following calendar month.
- Call Them Directly: If the website isn't working or you're stuck in a loop, the most direct solution is to call member services and have them process the cancellation for you manually.
Subscription Plans and Pricing (2025)
Plan Name | Monthly Price (USD) | Details |
---|---|---|
Digital+ | $19.99 | Access to online classes, workout plans, and health tracking via the app. No gym access. |
Single Club Access | $55.00 | Full access to all facilities at one designated Nuffield Health club. Includes classes and pool access. |
Multi-Club Access | $85.00 | Access to most Nuffield Health clubs nationwide (some premium locations may be excluded). |
Corporate Wellness | Varies | Custom pricing for businesses. Includes gym access and additional wellness services for employees. |
How Pine AI Can Help You Cancel Your Nuffield Health Subscription
Tired of navigating confusing websites and dealing with notice periods? Let Pine AI handle it. We can cancel your Nuffield Health subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and potential headaches.
Frequently Asked Questions about Nuffield Health

Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.