Founded in 2010, Birchbox was one of the first companies to kick off the beauty subscription box craze. Maybe you signed up to discover new holy grails, but now your bathroom counter is just overflowing with tiny sample bottles. It happens. This guide helps you cancel your subscription and avoid any more surprise charges. With plans ranging from about $18 to $20, you can save up to $240 a year by cancelling. Honestly, with the 'skinimalism' trend all over social media, who really needs five new products every single month?
How to Cancel Birchbox Subscription on Desktop
The only reliable way to cancel your Birchbox subscription is through their website on a desktop or mobile browser. You can't cancel through the App Store or Google Play, so don't even bother looking there. The process is straightforward, but they do make you click a few times.
1 Log Into Your Account
First, head over to the Birchbox.com website and get signed into your account. This is the necessary first step.
2 Go to Account Settings
In the top-right corner, you should see your name. Click on it, and a dropdown menu will appear. Select "Account Settings" from that list.
3 Find Your Subscription
Once you're in your account settings, look for a menu on the left side of the screen. Find and click on the link that says "Birchbox Subscription".
4 Click the Cancel Link
This is the tricky part. You'll need to scroll down past your subscription details to find the "Cancel Subscription" link. It's often in smaller text. They will probably ask you to complete a survey about why you're leaving.
5 Confirm Your Cancellation
After you click cancel, you'll likely face another page asking if you're sure. I had to click confirm twice for it to stick. Make sure you get to a final confirmation screen and check your email for a cancellation notice.
Cancel Birchbox Subscription with email
If you're stuck or the website isn't working, you can email the Birchbox support team at support@birchbox.com. Be sure to include the full name and email address associated with your account. Don't expect an immediate response, it typically takes them 1-3 business days to get back to you.
Before you cancel, here are a few things to keep in mind. Birchbox does not offer refunds for subscriptions that have already been billed or for boxes that have shipped. If you have a prepaid plan (like a 3 or 12-month subscription), you will continue to receive the remaining boxes you paid for, but the plan will not auto-renew. If you just need a break, you can also pause your subscription for one, two, or three months instead of cancelling completely.
Birchbox Plans and Pricing 2025
| Plan | Price per Box | Total Billed | Details |
|---|---|---|---|
| Monthly | $19.95/month | Billed monthly | The most flexible plan. You can cancel anytime before your next billing date to stop future charges. |
| 3-Month | $18.95/month | $56.85 billed upfront | A small discount for committing to three months. It's billed once every three months. |
| 12-Month | $17.95/month | $215.40 billed upfront | This offers the best value per box, but you are paying for the full year upfront. It will not renew if you cancel. |
Frequently Asked Questions about Birchbox
Can I unsubscribe from Birchbox anytime?
Can I get a refund from Birchbox if I forgot to cancel?
How do I know my Birchbox subscription is cancelled?
How long does it take for Birchbox to cancel?
What else should I know before I cancel my Birchbox subscription?
How do I raise a complaint to Birchbox?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
