Thinking about canceling your Aaptiv subscription? You're not alone. Aaptiv, founded in 2016, offers thousands of audio-based fitness classes, which is great until you stop using it and the monthly charge hits your account. Maybe you're just not feeling the audio-only workouts anymore, or perhaps you're tired of seeing that charge for an app you haven't opened in weeks. Whatever the reason, this guide will help you cancel it. Subscriptions run from $14.99 to $99.99, and we'll walk you through canceling on iOS, Android, and desktop. By canceling, you could save up to $100 a year. Just get it done.
How to Cancel Aaptiv Subscription on Aaptiv Website
If you signed up directly on the Aaptiv website, this is the method for you. It's pretty straightforward, but sometimes the 'Manage Subscription' link likes to play hide-and-seek. Weirdly, I found this worked best on a desktop browser, the mobile site was a bit clunky.
1 Log In to Your Account
First, head over to the official Aaptiv website on your computer or mobile browser. You'll need to log in with the email and password you used to sign up.
2 Navigate to Settings
Once you're in, look for your profile icon or name, usually in the top-right corner. Click on it and find the Settings or My Account option in the dropdown menu.
3 Find Your Subscription
This is the part that can be a little tricky. You're looking for a link or button that says Manage Subscription or something similar. I had to look around for a minute to find it. Click on that to see your plan details.
4 Confirm Cancellation
You should see an option to Cancel Subscription. Click it. They might show you an offer to stay or ask for a reason you're leaving. Just follow the prompts to confirm the cancellation.
How to Cancel Aaptiv Subscription on iOS (iPhone & iPad)
Canceling on an iPhone is handled by Apple, not Aaptiv. This means you have to dig into your phone's settings. It's a common point of confusion for a lot of people.
1 Open Your iPhone Settings
You can't cancel inside the Aaptiv app. Apple makes you do it through your main phone settings. Open the Settings app on your iPhone or iPad.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen. This takes you to your iCloud and media settings.
3 Go to Subscriptions
Find and tap on Subscriptions. You'll see a list of all your active and expired app subscriptions. It can be a surprisingly long list.
4 Find Aaptiv and Cancel
Scroll until you find Aaptiv in the list and tap on it. Then, hit the big Cancel Subscription button. You'll have access until the current billing period ends.
How to Cancel Aaptiv Subscription on Android
If you're an Android user, your subscription is managed through the Google Play Store. The process is buried in a few menus, but it's easy once you know where to look.
1 Open the Google Play Store
Just like with Apple, you have to cancel through the app store, not the Aaptiv app itself. Open the Google Play Store on your device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner. This opens up the main menu for your Google Play account.
3 Select Payments & Subscriptions
From the menu, select Payments & subscriptions. Then, on the next screen, tap Subscriptions to see everything you're paying for.
4 Locate Aaptiv and Cancel
Find Aaptiv in your list of subscriptions and tap on it. At the bottom of the screen, you'll see the Cancel subscription option. Tap it and follow any final prompts. Done.
Cancel Aaptiv Subscription with Email
If you're stuck, you can email Aaptiv's support team at support@aaptiv.com. Don't expect an instant reply. Usually, it takes them about 1-2 business days to get back to you. Be clear in your subject line, something like 'Cancellation Issue' helps.
Before you cancel, know this: Aaptiv generally does not offer refunds for partial months or if you forget to cancel. It's a bummer, but that's their policy. Once you cancel, you can still use the app until your current paid period is over. Your workout data and history should still be there if you decide to come back later, but you won't be able to access any workouts.
Aaptiv Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| Monthly | $14.99/month | Billed every month. Offers full access to all workouts, programs, and challenges. Good for trying it out, but more expensive over time. |
| Annual | $99.99/year | Billed once a year. This plan also gives you full access to everything Aaptiv offers but saves you about $80 compared to paying monthly for 12 months. |
Frequently Asked Questions about Aaptiv
Can I unsubscribe from Aaptiv anytime?
Can I get a refund from Aaptiv if I forgot to cancel?
How do I know my Aaptiv subscription is cancelled?
How long does it take for Aaptiv to cancel?
What else should I know before I cancel my Aaptiv subscription?
How do I raise a complaint to Aaptiv?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
