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How to Cancel ANA Enterprise Membership

Cancel an ANA Enterprise or American Nurses Association membership, including monthly dues, annual dues, auto-pay, My Account cancellation, phone support, mailed requests, and refund review.

Last Edited on 15 Dec, 2025
Ethan Davis, Senior Fitness and Wellness Editor
13 min read

ANA Enterprise refers to the American Nurses Association family of organizations: the American Nurses Association, the American Nurses Credentialing Center, and the American Nurses Foundation. For most people trying to cancel a recurring payment, the relevant product is ANA membership dues through NursingWorld.org or JoinANA.

This guide is for American Nurses Association membership cancellation. It is not for ANA airline tickets, ANA Mileage Club, or a Japanese travel reservation. The current ANA Enterprise FAQ says monthly payers can cancel by phone, by mail, or online through My Account, and that cancellation requests are processed based on the processing date.

Best Cancellation Route

Situation Best route What to save
Monthly ANA membership dues My Account, Customer Care phone, or mailed written request Cancellation confirmation, date submitted, next scheduled payment date
Annual ANA membership dues Customer Care or My Account for membership status and future renewal Renewal status, annual dues receipt, support response
Auto-Pay authorization Phone, My Account, or written request by mail Auto-pay cancellation proof and payment method
State-managed membership The state nurses association or Customer Care for routing State association name, member ID, support instructions
Payment information change My Account Payment Options or Customer Care Updated card confirmation and active membership status
Marketing mailings or emails Customer Care email or phone Preference-change confirmation

If your membership is connected to Florida, Mississippi, North Carolina, Oregon, or Washington, ANA says those state nurses associations manage their own membership process independently. In that case, use ANA Customer Care or your state nurses association to confirm the right cancellation route.

Step-by-Step: How to Cancel ANA Enterprise

1 Confirm the billing type

Check whether you are a monthly payer, annual payer, auto-pay member, student subscriber, state-managed member, or group/bulk member.

2 Sign in to My Account

Go to NursingWorld.org, log in, and open My Account to look for the membership cancellation option.

3 Cancel online when the option appears

Use the cancellation option in My Account and save the confirmation screen, confirmation email, or account-status page.

4 Call Customer Care if the option is missing

Call ANA Customer Care at 1-800-284-2378 and ask the membership team to cancel the membership or auto-pay authorization.

5 Mail a written request if needed

Send a written cancellation request to American Nurses Association, Attn: Membership Billing, 8403 Colesville Road, Suite 500, Silver Spring, MD 20910.

6 Allow processing time

ANA says cancellation requests are processed within approximately 7 business days from receipt and are effective based on the processing date.

7 Check the next payment

If the request was close to the scheduled billing date, verify whether the next payment still processed and ask Customer Care to review the account with your documentation.

Current Membership Options and Dues

ANA's current Join ANA page says membership options vary by state. It lists these national membership options and dues signals:

Membership option Current ANA pricing signal Notes
Joint Standard Membership $183/year or $15.75/month Includes ANA and State Nurses Association membership
Joint Premier Membership Starts at about $294-$295/year or $25/month Includes ANA and State Nurses Association membership; the current page shows slightly different annual numbers in different rows, so confirm at checkout
ANA-Only Membership $198/year or $17/month Available only in Alaska, District of Columbia, Georgia, Louisiana, Nevada, North Carolina, and South Dakota
Pre-Licensure Student Subscription $10/year or free with NSNA opt-in Student subscription, not the same as full RN membership

Because dues vary by state and member type, use JoinANA or My Account as the final source for your own renewal amount.

Online Cancellation Through My Account

Use the online route if you can access your NursingWorld account.

  1. Go to NursingWorld.org.
  2. Log in with the email tied to the ANA membership.
  3. Select My Account.
  4. Find the membership cancellation option.
  5. Complete the cancellation flow.
  6. Save the account page showing the status change.

The ANA FAQ also says members can update payment information by logging into My Account, selecting Payment Options, and replacing the card used for future payments.

Cancel by Phone

ANA lists Customer Care at 1-800-284-2378. Use this route if:

Use phone support when Why
My Account does not show a cancellation option Customer Care can check the membership record
You are close to the next billing date Timing matters because processing can take about 7 business days
You are connected to a state-managed membership Customer Care can help route the request
You are still being charged after cancellation Refund review depends on the cancellation processing date
You need to change annual vs monthly payment type ANA says Customer Care can help with payment-type changes

For members outside the United States, the FAQ lists a non-toll-free contact, +1 (301) 628-5074, with weekday Eastern Time availability for the named support contact on that FAQ page.

Cancel by Mail

ANA lists this cancellation mailing address for membership billing:

American Nurses Association
Attn: Membership Billing
8403 Colesville Road, Suite 500
Silver Spring, MD 20910

Use a written request that includes:

Include Why it helps
Full name Matches the membership record
Membership email Helps locate the account
Member ID, if available Speeds up support review
State nurses association Important when state membership is involved
Clear cancellation request Makes the requested action explicit
Date and signature Creates a dated record
Return contact method Gives ANA a way to confirm

ANA says mailed cancellation requests are processed based on the processing date, not the postmark date.

Annual Dues, Monthly Dues, and Auto-Pay

ANA distinguishes annual and monthly payers.

Monthly memberships are continuous as long as monthly dues are submitted. The FAQ says monthly members may cancel by phone, by mail, or online. It also says cancellation requests received close to the scheduled billing date may not stop the next payment.

Annual payers have a one-year active membership period based on when the member joined or reinstated. The FAQ says ANA is unable to offer refunds on annual membership dues. If your goal is to stop the next annual renewal, check My Account and contact Customer Care before the renewal date.

The website terms say ANA will provide at least 30 days' written notice of a dues price change, and that members have an opportunity to cancel membership if they choose. The same terms say Auto-Pay authorization continues until canceled or until the ANA membership is canceled.

Refund or Billing Review

Use the refund path that matches the payment type.

Issue Current ANA guidance
Monthly charges after cancellation Contact Customer Care at 1-800-284-2378; refund eligibility is based on the cancellation processing date
Annual dues refund request ANA FAQ says it is unable to offer refunds on annual membership dues
Request processed close to billing date ANA terms say the payment may still process if the request is processed fewer than 7 days before the next scheduled payment date
Dues-price change ANA terms say members should receive at least 30 days' written notice and may cancel if they choose
State membership issue Contact Customer Care and the relevant state nurses association if the state manages the membership process

When you ask for a billing review, have the cancellation confirmation, request date, payment date, amount, account email, and any mailed-request tracking information ready.

What to Save Before and After Cancellation

Proof Why it matters
My Account status page Shows active, canceled, lapsed, or payment status
Cancellation confirmation Shows what was requested and when
Phone call notes Helps if the request was handled by Customer Care
Mailed request copy Supports mailed cancellation timing
Tracking or delivery record Shows when ANA received a mailed request
Renewal notice or dues email Shows renewal date and price
Next statement Confirms whether future payment stopped
State association reply Useful for state-managed membership issues

Let Pine AI Help Cancel the Membership

Pine AI can help organize your ANA membership email, member ID, state nurses association, renewal notice, payment date, cancellation request, mailed proof, Customer Care notes, and refund review question into a clear cancellation workflow.

Help me cancel ANA Enterprise

Frequently Asked Questions

Frequently Asked Questions about ANA Enterprise

How do I cancel ANA Enterprise membership?icon-hide

For American Nurses Association membership, monthly payers can cancel online through My Account, by calling Customer Care at 1-800-284-2378, or by mailing a written request to ANA Membership Billing in Silver Spring, Maryland.

ANA says cancellation requests are processed within approximately 7 business days from receipt. The cancellation is effective based on the processing date, not the postmark date.

ANA's FAQ says it is unable to offer refunds on annual membership dues. For monthly charges after a cancellation request, contact Customer Care with your documentation because eligibility is based on the processing date.

ANA says requests received close to the scheduled billing date may not stop the next payment. The website terms also say a payment may process if the request is processed fewer than 7 days before the next scheduled payment date.

ANA currently lists Joint Standard at $183/year or $15.75/month, Joint Premier at about $294-$295/year or $25/month, ANA-Only at $198/year or $17/month in eligible states, and Pre-Licensure Student Subscription at $10/year or free with NSNA opt-in.

ANA says Florida, Mississippi, North Carolina, Oregon, and Washington manage their own ANA membership process independently. Contact Customer Care or the state nurses association to confirm the right cancellation route.

No. This guide covers ANA Enterprise and American Nurses Association membership. It does not cover All Nippon Airways, ANA Mileage Club, flight reservations, or airline ticket refunds.

Sources Checked

Source What was checked
ANA Enterprise, https://www.nursingworld.org/ana-enterprise/ Current definition of ANA Enterprise as ANA, ANCC, and American Nurses Foundation
ANA Membership, https://www.nursingworld.org/membership/ Membership purpose, My Account access, and member-benefit context
Join ANA, https://www.nursingworld.org/membership/joinANA/ Current membership options, dues signals, state availability, student subscription, and effective date
ANA Enterprise FAQs, https://www.nursingworld.org/faqs/ Cancellation methods, 7-business-day processing, annual-dues refund rule, monthly-charge review, state-managed membership notes, payment updates, and Customer Care contacts
ANA Website Terms & Conditions of Use, https://www.nursingworld.org/terms-permissions-policies/website-terms-use/ Auto-Pay authorization, 30-day dues price-change notice, mailed cancellation processing, and fewer-than-7-days billing timing
Contact Us, https://www.nursingworld.org/contact-us/ Current ANA Enterprise mailing address, Customer Care phone, and membership email routing

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by ANA Enterprise or any other company mentioned on this site.

Ethan Davis

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.

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