Thistle, founded in 2013, delivers plant-forward, gluten-free, and dairy-free meals right to your door. It's great until it's not, or until your wallet needs a break. With subscriptions ranging from $44 to over $300 a week, canceling can save you up to $3600 a year. This guide covers canceling on your desktop, which is the main way to manage your account. Honestly, with everyone on TikTok trying the "You Are What You Eat" documentary diet, signing up for a healthy meal kit makes sense, but sticking with it is a whole other story. If you're done with the pre-made salads and ready to get your money back in your pocket, let's get this done.
How to Cancel Thistle Subscription on Desktop
Okay, canceling Thistle isn't a total nightmare, but they definitely make you click through a few screens hoping you'll change your mind. You have to do this from a web browser on a computer or your phone, not an app. A friend told me the page timed out on them once, so they had to start over. Just be patient.
1 Log In to Your Account
First, head over to the Thistle website and sign in with your email and password. Simple enough.
2 Go to Your Account Settings
Once you're in, look for your name in the top-right corner. Click it and select 'Settings' from the dropdown menu.
3 Find Your Subscription Status
In the Settings menu, you should see a section labeled 'Subscription Status'. This is where the magic happens. It will show your current plan as 'Active'.
4 Click the Cancel Link
Right next to your 'Active' status, there's a small link that says 'Cancel Subscription'. It's not a big flashy button, so look closely. Click on that.
5 Navigate the Retention Offers
This is the annoying part. Thistle will ask you why you're leaving and probably offer you a discount or the option to pause instead. You have to select a reason and then confirm you want to proceed with cancellation. Be firm.
6 Confirm Your Cancellation
After you've navigated the offers, you'll need to click a final confirmation button. I had to click it twice before it actually registered. Once it's done, your account status should change to 'Canceled' and you should get a confirmation email.
Cancel Thistle Subscription with Email
You can email their support team at hello@thistle.co. They're usually pretty good about responding, but expect to wait about 1-2 business days for a reply. Make sure to include the full name and email address associated with your account.
Cancel Thistle Subscription with Phone
Thistle has a support line you can call or text at (650) 835-0123. Their hours are typically Monday to Friday, 8 AM to 5 PM PST. Calling is faster if you're having trouble with the website, but be prepared for a potential wait time.
Before you hit cancel, know this. Thistle won't refund you for a week you've already been charged for. You have to cancel before their weekly deadline, which is typically Thursday at 11:59 PM PST. If you miss it, you're getting (and paying for) one last box. They also don't just delete your account data, it stays there in case you come back. A better option might be to just pause your subscription. You can skip weeks indefinitely without fully canceling, which is handy if you just need a temporary break.
Thistle Plans and Pricing 2025
| Plan Example | Pricing (per week) | Details |
|---|---|---|
| Lunches Only (3 Days) | ~$44.25 | Includes 3 plant-based lunches. Good for trying it out. |
| Lunches Only (5 Days) | ~$73.75 | Includes 5 plant-based lunches for the work week. |
| Dinners Only (5 Days) | ~$82.50 | Includes 5 plant-based dinners. Protein add-ons cost extra. |
| Full Meals (5 Days) | ~$178.75 | Includes 5 lunches and 5 dinners. A more comprehensive plan. |
| Full Meals + Snacks (6 Days) | ~$299.00+ | Includes lunches, dinners, and snacks for 6 days. Pricing can go higher with add-ons. |
Note: Prices are estimates and can vary based on your location and selected add-ons like meat or seafood proteins.
Frequently Asked Questions about Thistle
Can I unsubscribe from Thistle anytime?
Can I get a refund from Thistle if I forgot to cancel?
How do I know my Thistle subscription is cancelled?
How long does it take for Thistle to cancel?
What else should I know before I cancel my Thistle subscription?
How do I raise a complaint to Thistle?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
