How to Cancel Your Gymbox Subscription (2026)

If the website is giving you the runaround, email is your paper trail. Send a clear request to [email protected]. Include your full name, home gym location, and membership number.

Tip: Send this from the email address linked to your account. They usually respond within 48 hours, but users on Reddit suggest following up if you hear nothing after 3 days. There is currently no live chat option for cancellations.

Here is the deal. Gymbox typically requires one full calendar month's notice to cancel. This means if you cancel on January 2nd, you pay for all of January and all of February. You are finally out in March.

If you are in a committed contract (12 or 18 months), you generally cannot leave early without a medical reason or proof of relocation (usually more than 10 miles from a club). They are strict about this. Trustpilot reviews are full of people who thought they could just stop paying. Do not do that. They will send debt collectors.

Check these three things before you hit the button:

• The Notice Period: You will likely be billed one last time. Budget for roughly $90 to $140 depending on your plan.
• Contract End Date: If you cancel mid-contract, they may charge a buyout fee equal to the remaining months. Ouch.
• Transfer Options: Sometimes it is cheaper to transfer your membership to a friend than to pay the exit fees. Check the "Transfer" section in your contract.

You are not alone. The system can be frustratingly opaque.

• Check your browser: Ad-blockers sometimes hide the cancellation button. Turn them off.
• Use a computer: The mobile site is notorious for freezing during the final step.
• Check Third Parties: Did you sign up via a corporate benefit scheme like Gympass? You must cancel through them, not Gymbox directly.
• Call the Club: If online fails, call your specific home club location. They cannot always cancel it for you, but they can confirm your account status.

Gym memberships are notoriously difficult to cancel, and with the "subscription fatigue" trend hitting hard in 2024, more people are reclaiming their bank accounts. Pine AI makes it effortless.

• Step 1: Let's get started to cancel Gymbox Simply tell us you want to quit Gymbox. We will ask for a few basic account details to locate your membership.

• Step 2: Pine gets to work We navigate the confusing member portal, draft the formal notice email, and handle the awkward back-and-forth. We ensure the 30-day notice is logged correctly so you do not get overcharged.

• Step 3: You're free from Gymbox The payments stop. You get your money back. No retention pitches, no "freezing" offers, just a clean break.