How to Cancel Gymbox on a Desktop or Laptop

This is the most reliable way to cancel your Gymbox membership. Since Gymbox operates with a contract and notice period, you can't just delete an app. You have to go through their official portal.

1 Go to the Gymbox Website

Open your web browser and navigate to the official Gymbox website. You'll need to log in to your account, so have your credentials ready.

2 Access the Member Area

Once you're on the homepage, find and click the 'Login' or 'Member Area' button. This is usually in the top-right corner of the page. Enter your email and password to sign in.

3 Find Your Membership Details

After logging in, look for a section called 'My Account,' 'My Membership,' or something similar. This is where your subscription details are stored. It can sometimes be a bit hidden, so you might have to click around a bit.

4 Initiate the Cancellation

Within your membership details, you should find an option to 'Cancel Membership' or 'Manage Subscription.' Click this link and follow the on-screen prompts. Be prepared to give a reason for leaving.

5 Confirm Your Cancellation

Gymbox requires a notice period, which is typically one full calendar month. The system will show you your final payment date and the last day you can use the gym. Make sure you read everything carefully and confirm the cancellation. I had to click confirm twice before it actually registered, so be persistent.

6 Check for a Confirmation Email

You should receive an email confirming your cancellation request, the final billing date, and your membership end date. If you don't get this email within 24 hours, your cancellation might not have been processed. Keep this email as proof.

How to Cancel Gymbox on iPhone (iOS)

You can't cancel your Gymbox membership through your Apple Subscriptions. It's a direct contract with the gym, so you have to use their website on your phone's browser.

1 Open Your Web Browser

Gymbox membership isn't managed through the App Store. You need to use a web browser like Safari or Chrome on your iPhone. Open your preferred browser.

2 Navigate to the Gymbox Website

Type in the Gymbox website address and go to their homepage. Tap the 'Login' button to access the member portal.

3 Log In to Your Member Account

Enter the email address and password associated with your Gymbox membership. The mobile site can be a little clunky, so you might need to zoom in.

4 Locate the Cancellation Section

Tap through the menu to find 'My Account' or 'My Membership.' From there, look for the option to manage or cancel your plan. Follow the instructions, which will be the same as the desktop process.

5 Confirm and Get Proof

Complete the cancellation steps and make sure you get to a confirmation screen. More importantly, check your email for the official cancellation notice. Don't consider it done until that email is in your inbox.

How to Cancel Gymbox on Android

Just like with an iPhone, you must use the Gymbox website to cancel. The app is for booking classes, not for managing your actual membership contract.

1 Use Your Mobile Browser

Your Gymbox membership is not linked to the Google Play Store. Open Chrome or another web browser on your Android device to start the process.

2 Go to the Gymbox Member Portal

Navigate to the official Gymbox website. Find the 'Login' link, which is usually at the top of the page, and tap it.

3 Sign In to Your Account

Use your login credentials to access your member area. This is where all your membership management tools are located.

4 Find the Cancellation Option

In your account dashboard, search for a link like 'Manage My Membership' or 'Cancel.' It might be under a billing or profile tab. Follow the prompts to proceed.

5 Finalize the Cancellation

The site will explain the notice period and your final payment. Agree to the terms to finalize the cancellation and make sure you get a confirmation email afterward. Seriously, that email is your only proof.

Cancel by Email

If you're struggling with the online portal, you can try canceling by email. It's not always as fast, but it gets the job done.

Draft an email to [email protected].
Use a clear subject line like 'Membership Cancellation Request'.
Include your full name, membership number, and the gym location. State clearly that you wish to cancel your membership and ask them to confirm the final payment date and membership end date.
Keep a copy of the sent email and any replies for your records. You should expect a response within 3-5 business days. If you don't hear back, follow up.

Before You Cancel: What You Should Know

Notice Period is Key: Gymbox typically requires one full calendar month's notice. This means if you cancel on the 5th of June, your membership will end on the 31st of July, and you'll have one more payment to make in July. This catches a lot of people off guard.
No Pro-Rata Refunds: They generally do not offer refunds if you cancel partway through a month. You pay for the full notice period and can use the gym until your membership officially ends.
Consider Freezing Instead: If you just need a break, you can freeze your membership for a small fee. This can be a better option than canceling and potentially paying a joining fee again later. You can usually do this in the same member portal.

Having Trouble Cancelling Your Gymbox Subscription?

It can be frustrating when cancellation isn't straightforward. Here are a few things to try:

Use a Desktop Computer: The member portal often works best on a desktop browser rather than a mobile device.
Clear Your Browser Cache: Sometimes old data can cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in.
Check Your Contract: Your original membership agreement will state the exact terms of your notice period. Make sure you're following those rules.
Contact Your Home Gym Directly: If the main member services email isn't responding, try finding the direct email for your specific Gymbox location's manager. They can often resolve issues more quickly.
Double-Check Your Login: Make sure you're using the correct email address associated with your membership.

Subscription Plans and Pricing (2025)

Gymbox pricing is location-dependent and subject to change. The following is a sample of their typical membership tiers. All prices are in British Pounds (£) as Gymbox is a UK-based company.

Plan Name	Example Monthly Price	Details
All Access	£112	Access to all Gymbox locations across London. The most flexible option.
Single Gym Access	£85 - £101	Access to one specific 'home' gym. Price varies significantly by location.
Off-Peak	£75	Access to one gym during restricted hours (usually weekdays before 4 PM and on weekends).
Student Membership	Varies	Discounted rates are often available for students with valid ID. Usually tied to a single gym.

How Pine AI Can Help You Cancel Your Gymbox Subscription

Feeling stuck in the Gymbox cancellation loop? Let Pine AI handle it. We'll navigate the member portal, manage the notice period, and ensure your subscription is actually cancelled, saving you time and future headaches. Connect your account and let us take care of the rest.

Frequently Asked Questions about Gymbox

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.