Fenty Beauty, launched by Rihanna in 2017, completely changed the makeup industry with its focus on inclusivity. Their auto-replenishment service is super convenient, until it's not and you have too much product piling up. Maybe you saw Rihanna's viral "I'm Retired" shirt and felt inspired to retire some of your own recurring bills. This guide covers canceling on their website. With individual product subscriptions ranging from $20 to $50, you could save up to $300 a year by trimming down. Let's get it done.
How to Cancel Fenty Beauty Subscription on Desktop
Canceling your Fenty Beauty auto-replenishment has to be done through their website. There's no app for it. It's not too complicated, but they do hide the button a little. Just follow these steps.
1 Log In to Your Fenty Beauty Account
First, head over to the Fenty Beauty website. You'll need to sign in using your email and password. If you forgot your password, now's the time to reset it. Don't try to do this as a guest, it won't work.
2 Find Your Subscriptions
Once you're in, click on the person icon to go to 'My Account'. From there, look for a link that says 'My Subscriptions' or 'Auto-Replenishment'. Weirdly, on my first try, I had to look around a bit as it wasn't immediately obvious.
3 Select the Product to Cancel
You'll see a list of all the products you're subscribed to. Find the specific item you want to stop receiving, like that Pro Filt'r foundation or the Icon lipstick refill, and click on it to see the details.
4 Click the Cancel Link
This is the important part. Scroll down until you see an option like 'Cancel Replenishment' or 'Cancel Subscription'. It's often a small text link, not a big button. Click it.
5 Confirm Your Cancellation
They'll probably ask you why you're leaving with a quick survey. You can skip it. Just find the final 'Confirm Cancellation' button to make it official. You should get an email confirming it's all done. If you don't, check your account again to be sure.
Cancel Fenty Beauty Subscription with phone
You can call their customer service at 1-855-440-7474. They are available 7 days a week, from 7 AM to 2 AM Eastern Time. Be ready with your account information. Sometimes talking to a person is just faster, assuming you don't get stuck on hold for too long.
Cancel Fenty Beauty Subscription with email
Fenty Beauty uses a contact form on their website instead of a direct email. Go to their 'Contact Us' page, fill out the form with your details, and explain that you want to cancel your subscription. Expect a response within 24-48 hours. It's not instant, so don't use this method if your renewal date is tomorrow.
Before you hit cancel, know this. Fenty Beauty won't refund you for a subscription order once it has been processed. So, timing is everything. You can't get your money back if you forget. You can, however, often skip a shipment or change the delivery date, which is a decent alternative if you just need a break. Your account info stays, but the auto-shipments will stop.
Fenty Beauty Plans and Pricing 2025
| Subscription Type | How It Works | Example Cost (per shipment) |
|---|---|---|
| Auto-Replenishment | You choose a specific product (e.g., foundation, lipstick refill) and set a delivery frequency. | $20 - $50 |
| Details | This isn't a curated box. You subscribe to individual items you know you love. You get a 10% discount on auto-replenishment orders. You can choose to have products delivered every 2, 3, or 4 months. | You are billed per shipment for the cost of the product, minus the discount. |
Frequently Asked Questions about Fenty Beauty
Can I unsubscribe from Fenty Beauty anytime?
Can I get a refund from Fenty Beauty if I forgot to cancel?
How do I know my Fenty Beauty subscription is cancelled?
How long does it take for Fenty Beauty to cancel?
What else should I know before I cancel my Fenty Beauty subscription?
How do I raise a complaint to Fenty Beauty?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
