Can I unsubscribe from Strava anytime?

Yep, you can cancel anytime you want. Just make sure to do it at least 24 hours before your renewal date, otherwise you'll get charged for the next billing cycle.

Can I get a refund from Strava if I forgot to cancel?

Almost certainly not. Strava's terms are very clear that they don't provide refunds for subscriptions, even if you forgot to cancel. It's a bummer, but that's how it is.

How do I know my Strava subscription is cancelled?

You should get a confirmation email. You can also check your account settings on the Strava website or in your phone's subscription manager (Apple or Google). It should say when your premium access will end.

How long does it take for Strava to cancel?

The cancellation itself is instant, but your premium access continues until the end of your current paid period. So, you can still use the features you paid for until that date.

What else should I know before I cancel my Strava subscription?

Remember that you'll lose access to features like creating new routes and detailed performance analysis. Your past activities will still be there, but they'll show less data.

How do I raise a complaint to Strava?

Your best bet is to use the 'Submit a Request' form on the Strava support website. They don't offer phone or direct email support, so the ticket system is the official channel.

How to Cancel Your Strava Subscription (2025)

How to Cancel Strava on iPhone (iOS)

If you subscribed to Strava through the App Store, you have to cancel it through your Apple account. Strava can't cancel it for you, which is a common point of confusion.

1 Open Your iPhone Settings

Find and tap the gray Settings icon on your home screen. It's the one with the gears.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.

3 Go to Subscriptions

On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.

4 Find and Select Strava

Scroll through the list until you find Strava. Tap on it to open the subscription details.

5 Cancel the Subscription

At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your subscription will remain active until the end of the current billing period.

How to Cancel Strava on Android

For Android users, your subscription is managed by Google. You'll need to cancel it directly through the Play Store.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account you used to subscribe.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen.

3 Navigate to Payments & Subscriptions

From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.

4 Select Subscriptions

In the next menu, tap on Subscriptions. You'll see a list of all your current app subscriptions.

5 Find and Cancel Strava

Locate Strava in the list and tap on it. Then, tap the Cancel subscription button at the bottom and follow the prompts to confirm. It's a bit buried, but it's there.

How to Cancel Strava on Desktop or Laptop

This method is for users who subscribed directly on the Strava website, not through a mobile app store.

1 Log In to the Strava Website

Open your web browser and go to Strava.com. Log in to your account using your email and password.

2 Go to Your Settings

Hover over your profile picture in the top-right corner of the page. A dropdown menu will appear. Click on Settings.

3 Find Your Account Details

On the left-hand navigation menu, make sure you're on the My Account tab. You should see your subscription status on this page.

4 Downgrade to the Free Plan

Under the 'Subscription' section, you should see an option to Downgrade or 'Cancel Subscription'. Click this button. Strava will ask you to confirm that you want to switch to the free plan, which effectively cancels your premium payments.

5 Confirm Cancellation

Follow the final prompts to confirm the cancellation. Your premium features will last until your current billing cycle ends. Honestly, I had to click confirm twice before it actually registered.

Before You Cancel: What You Should Know

Will your data be deleted? No. When you cancel your premium subscription, your account reverts to the free version. All your past activities, photos, and data will remain safe in your account.
Are refunds offered? Typically, Strava does not offer refunds for partial subscription periods. If you cancel, you'll retain premium access until the end of the period you've already paid for.
Can you pause instead of canceling? Unfortunately, Strava does not offer an option to pause your subscription. You either have an active subscription or you don't.

Having Trouble Cancelling Your Strava Subscription?

It can be frustrating when you can't find the cancel button. Here are a few things to try:

Check where you subscribed. This is the most common issue. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on the website, you must cancel there. The cancellation option won't appear on the wrong platform.
Try a different device. If the website is acting up on your phone, try logging in from a desktop computer. Sometimes the mobile web interface hides certain options.
Clear your browser cache. Old data can sometimes cause display issues. Clear your cache and cookies or try using an incognito/private browser window to log in and cancel.
Contact Strava Support. If all else fails, you can submit a support ticket on the Strava website. Explain the issue and ask them to cancel it for you, but be prepared for a delayed response.

Subscription Plans and Pricing (2025)

Plan	Monthly Price (USD)	Annual Price (USD)	Key Details
Free	$0	$0	Basic activity tracking, social features, and community access. Good for casual users.
Premium	$11.99	$79.99 (saves ~44%)	Advanced metrics, route planning, segment leaderboards, training log, heart rate analysis, and Beacon safety feature.

How Pine AI Can Help You Cancel Your Strava Subscription

Tired of navigating confusing menus? Let Pine AI handle it. We can cancel your Strava subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's the stress-free way to manage your subscriptions.

Frequently Asked Questions about Strava

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.