Dollar Shave Club, established in 2011, changed the razor game but now hits wallets for $10 to $50 monthly. With "loud budgeting" trending on TikTok, cutting these recurring costs is essential. You might save up to $600 yearly by cancelling. Available on iOS, Android, and desktop, the process isn't always smooth. Visit Dollar Shave Club. Trustpilot data highlights frustration, with users citing "shipping delays" and "billing errors" as top grievances. Pissed Consumer lists over 350 complaints in the last 3 years, specifically targeting poor customer service. Recent price hikes and the shift to Sycamore Partners ownership have fueled negative press. Use this guide to cancel immediately.
How to Cancel Dollar Shave Club on iPhone (iOS)
Using the iOS app is usually straightforward, but sometimes the buttons are hidden deep in the menus. If the app crashes, switch to a browser.
1 Open the Dollar Shave Club App
Tap the app icon on your home screen. Make sure you are logged into the account you want to axe.
2 Navigate to Account Settings
Tap the Account icon (usually a person silhouette) in the bottom navigation bar. It might take a second to load.
3 Select Membership Settings
Scroll down until you see Membership Settings. Tap it. If the app hangs here, force close it and try again.
4 Tap Cancel Membership
Scroll to the very bottom of the page. You will see a link or button that says Cancel Membership. They might try to offer you a pause option first. Ignore it and confirm cancellation.
How to Cancel Dollar Shave Club on Android
Android users report fewer glitches than iOS users, but the "Cancel" button is still small. Don't let the "Pause" button distract you.
1 Launch the App
Open the Dollar Shave Club app on your Android device. Ensure you are signed in.
2 Go to Account Profile
Tap the Account menu in the bottom right corner. It looks like a little user icon.
3 Access Membership Settings
Find Membership Settings in the list. Tap it to view your active subscriptions.
4 Execute Cancellation
Scroll down to find Stop Subscription or Cancel Membership. You will likely have to select a reason for leaving. Just pick one and confirm.
How to Cancel Dollar Shave Club on Desktop
This is the most reliable method. The desktop site tends to hide the cancel link less aggressively than the mobile apps.
1 Log In to the Website
Go to the Dollar Shave Club website and log in. If you forgot your password, reset it now.
2 Go to Membership Settings
Click your profile icon in the top right corner and select Membership Settings from the dropdown menu.
3 Edit Your Box
You will see your active subscriptions. Click Edit or Manage next to the subscription you want to kill.
4 Stop Subscription
Scroll down to the bottom. Click Stop Subscription. They will ask you why. Select a reason and click Stop Subscription again to finalize it.
What is Dollar Shave Club Cancellation Policy
Dollar Shave Club allows you to cancel your membership at any time, but there is a catch regarding timing. You must cancel before your next box processes. If you cancel on the day your box is being packed or shipped, you will still be charged for that shipment, and the cancellation will apply to the following box. They do not offer refunds for boxes that have already been processed. It is annoying, but that is the rule. Pissed Consumer reviews frequently mention people getting charged because they cancelled 24 hours too late.
Before You Cancel Dollar Shave Club: What You Should Know
Will I lose my data?
Yes, you might lose your order history eventually, but your account usually remains active even without a subscription.
Can I pause instead?
Yes. They push this option hard. You can pause shipments for a few months if you just have too many razors piled up in the bathroom cabinet.
Are there cancellation fees?
No. There are no fees to leave, thankfully.
Best time to cancel?
At least 3 business days before your next scheduled refill date. Don't wait until the last minute.
Having Trouble Cancelling Your Dollar Shave Club Subscription?
Sometimes the technology just fights back. Here is what to do if you are stuck:
- Check Third-Party Billing: Did you sign up via a bundle or a different service? Probably not, but worth checking.
- Use a Desktop: Mobile apps are notorious for hiding cancel buttons. Log in on a laptop.
- Clear Cache: If the "Cancel" button isn't loading, clear your browser cache or try Incognito mode.
- Contact Support: If all else fails, use their "Contact Us" form. It takes longer, but it works.
Subscription Plans and Pricing (2025)
| Plan Type | Price (Est.) | Details |
|---|---|---|
| Starter Set | ~$5 - $10 | Includes handle and blades (one-time) |
| 4-Blade Refill | ~$10/month | 4 cartridges per month |
| 6-Blade Refill | ~$12/month | 4 cartridges per month |
| Club Series | Varies | Custom bundles with shave butter, etc. |
How Pine AI Can Help You Cancel Your Dollar Shave Club Subscription
With subscription fatigue hitting an all-time high in 2025, getting rid of unused razor deliveries is a smart move. Pine AI makes it effortless.
Step 1: Let's get started to cancel Dollar Shave Club Simply tell us that you want to cancel your subscription with Dollar Shave Club, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Dollar Shave Club The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Dollar Shave Club
Can I unsubscribe from Dollar Shave Club anytime?
Can I get a refund from Dollar Shave Club if I forgot to cancel?
How do I know my Dollar Shave Club subscription is cancelled?
How long does it take for Dollar Shave Club to cancel?
What else should I know before I cancel my Dollar Shave Club subscription?
How do I raise a complaint to Dollar Shave Club?
How does Pine AI work with Dollar Shave Club to cancel my subscription?
