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Burst Oral Care

How to Cancel Your Burst Oral Care Subscription (2025)

Burst Oral Care, established in 2017, delivers subscription electric toothbrushes and floss directly to your door. Plans range from $6 to over $30 per shipment depending on the product. Available via Desktop and Mobile Web, cancelling can save you up to $40 annually. Visit Burst Oral Care. With the "underconsumption core" trend taking over TikTok, ditching unnecessary recurring boxes is a total vibe right now. TrustPilot holds a 3.8-star rating for the brand, yet complaints about "shipping delays" and "auto-renewal surprises" pile up. Pissed Consumer highlights frustrations with customer service responsiveness regarding these surprise charges. If you are done with the clutter or just want to switch to a manual brush, here is how to get out.

Last Edited on 13 Dec, 2025
Ethan Davis, Senior Fitness and Wellness Editor
8 min read

How to Cancel Burst Oral Care on iPhone (iOS)

You cannot cancel this through the iPhone Settings app since it is a physical good subscription. You must use the mobile browser.

1 Open Safari or Chrome

Since Burst does not use the Apple Subscriptions menu for physical goods, open your preferred mobile browser and go to the Burst Oral Care website.

2 Log In to Your Account

Tap the menu icon (three lines) or the profile icon in the top corner. Enter your email and password. If you forgot it, reset it now because you cannot cancel as a guest.

3 Access Subscriptions

Once logged in, tap on My Account and select Subscriptions from the dropdown menu. This page loads slowly sometimes, so give it a second.

4 Select the Active Plan

Find the active toothbrush head or floss subscription you want to kill. Tap the Edit button next to that specific item.

5 Cancel the Shipment

Scroll down past the "Skip" options (they really want you to just skip). Tap Cancel Subscription. You might have to confirm your choice on a pop-up screen to finalize it.

How to Cancel Burst Oral Care on Android

Burst subscriptions are managed via the web portal, not the Google Play Store.

1 Launch Your Browser

Open Chrome or Firefox on your Android device and navigate to the Burst Oral Care official site.

2 Sign In

Tap the profile icon at the top right. Input your credentials. If you checked out as a guest originally, you might need to register with the same email to access the dashboard.

3 Navigate to Manage Subscriptions

Tap the hamburger menu (three lines) if the profile menu isn't visible, then select My Account followed by Subscriptions.

4 Choose the Product

Locate the specific item (like the Rose Gold Brush Head). Tap Edit to open the management details for that product.

5 Execute Cancellation

Ignore the offers to change frequency or skip a month. Scroll to the bottom and tap Cancel Subscription. Ensure you see a confirmation message before closing the tab.

How to Cancel Burst Oral Care on Desktop

Using a desktop is the most reliable method as the mobile site can sometimes hide the cancel button behind formatting.

1 Go to the Website

Head over to burstoralcare.com on your computer. It is usually easier to navigate the account portal on a larger screen.

2 Access Your Dashboard

Click the Account/Profile icon in the top right corner. Log in with your email and password.

3 Find Your Subscriptions

On the main account dashboard, click on the Subscriptions tab on the left-hand side or main menu.

4 Edit the Subscription

You will see a list of active items. Click Edit on the product you want to stop receiving. If you have multiple items (like floss and heads), you usually have to cancel them individually.

5 Confirm Cancellation

Scroll to the bottom of the details page. Click the Cancel Subscription link. They might ask for a reason; just select one and confirm. Verify the status changes to "Inactive" or "Cancelled".

Cancel by Email or Live Chat

If the website is glitching (or you just hate navigating menus), you can contact them directly.

  • Email: Send a request to [email protected]. Include your full name and the email address associated with the account. Ask for a confirmation number.
  • Live Chat: Available on their website during business hours (usually 9 AM - 5 PM PST). Look for the chat bubble in the bottom corner.

Note: Email responses can take 24-48 hours. If your renewal is tomorrow, do not use email.

What is Burst Oral Care Cancellation Policy

Burst Oral Care operates on a recurring shipment model. You can cancel anytime, but you must do it before your next order processes. Once an order generates a tracking number or enters the "processing" stage, it is too late to stop that specific shipment. They generally do not offer refunds for hygiene products once shipped due to health regulations. This is a common complaint on the Better Business Bureau, where users feel stuck paying for a box they tried to cancel a day too late. To be safe, cancel at least 3 business days before your scheduled billing date.

Before You Cancel Burst Oral Care: What You Should Know

  • No Cancellation Fees: There is no penalty fee for leaving.
  • Points Expiration: If you have accumulated rewards points, check if they expire upon cancellation. Usually, you keep the account but lose the "active subscriber" perks.
  • Warranty Impact: The lifetime warranty on the brush handle is often tied to maintaining an active subscription for replacement heads. Cancelling might void the lifetime coverage and revert it to a standard limited warranty.
  • Pause Option: You can delay a shipment by 1, 2, or 3 months instead of fully cancelling if you just have too many brush heads piled up.

Having Trouble Cancelling Your Burst Oral Care Subscription?

If the "Cancel" button is missing or the page won't load, try these fixes:

  • Check Guest Checkout: Did you buy the brush as a guest? You might not have a password set up. Use the "Forgot Password" link with your email to create a login.
  • Disable Ad Blockers: Sometimes pop-up blockers prevent the cancellation confirmation window from appearing.
  • Use Incognito Mode: Old cache data can mess up the account dashboard. Try a private window.
  • Bundles: If you bought a bundle, you might need to cancel the specific bundle ID rather than individual items.

Subscription Plans and Pricing (2025)

Product Subscription Price Frequency Details
Replacement Head ~$6.00 - $8.00 Every 12 Weeks Price depends on color (Black/White vs. Rose Gold)
Floss Refill ~$6.00 Every 12 Weeks Bobbin refill for the case
Whitening Strips ~$14.99 Monthly/Quarterly Pack of strips
Paste ~$6.99 Monthly/Quarterly Fluoride or Fluoride-free options

How Pine AI Can Help You Cancel Your Burst Oral Care Subscription

With the cost of living squeezing everyone in 2025, paying for a toothbrush subscription you forgot about is just unnecessary financial drag. Pine AI makes cutting these cords instant and painless.

  • Step 1: Let's get started to cancel Burst Oral Care Simply tell us that you want to cancel your subscription with Burst Oral Care, and we will ask for some basic account details to get the ball rolling.

  • Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.

  • Step 3: You're free from Burst Oral Care The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Frequently Asked Questions about Burst Oral Care

Can I unsubscribe from Burst Oral Care anytime?
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Can I get a refund from Burst Oral Care if I forgot to cancel?
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How do I know my Burst Oral Care subscription is cancelled?
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How long does it take for Burst Oral Care to cancel?
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What else should I know before I cancel my Burst Oral Care subscription?
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How do I raise a complaint to Burst Oral Care?
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How does Pine AI work with Burst Oral Care to cancel my subscription?
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Ethan Davis

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.

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Need help with other Burst Oral Care services? Check out these helpful guides:

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