BioClarity, launched in 2016, offers plant-based skincare routines using their signature Floralux ingredient. Maybe the viral "skin cycling" trend on TikTok made you switch products, or you just have too many bottles piling up. Subscriptions run from $29.95 to $59.95, so cancelling saves you up to $60 monthly. You can access their portal on iOS, Android, or desktop. Visit BioClarity. Data from the Better Business Bureau highlights a high volume of complaints in the last 3 years, specifically citing "billing disputes" and "poor customer service." TrustPilot reviews reflect similar frustrations with unexpected shipments. If you want out, follow these steps.
How to Cancel BioClarity on iPhone (iOS)
Most iPhone users look for the subscription in their Apple ID settings, but BioClarity does not live there. You have to do this via the mobile web.
1 Open Safari or Chrome
Since BioClarity is a physical product subscription, you cannot cancel it inside your iPhone's Settings app. You must use a web browser. Open Safari and go to the BioClarity homepage.
2 Log In to Your Account
Tap the Menu icon (three lines) in the top corner and select Log In. Enter your email and password. If you haven't logged in for a while, you might need to reset your password first.
3 Access Subscription Settings
Once logged in, tap on Manage Subscriptions. This is sometimes hidden under a generic Account or My Profile header. Look for a link that says "Edit" or "Manage" next to your active kit.
4 Select Cancel
Scroll down to the bottom of the subscription details page. Tap Cancel Subscription. You might have to tap it twice if a "Pause" offer pops up.
How to Cancel BioClarity on Android
The process on Android is strictly browser-based. The mobile site can be a bit finicky, so make sure you let the page load fully.
1 Launch Your Browser
Open Chrome or Firefox on your Android device. Navigate to the BioClarity website.
2 Sign In
Tap the user icon or menu to log in. Ensure you use the email address associated with your billing info.
3 Navigate to Your Active Plan
Tap on My Subscriptions. You should see your current routine (e.g., Essentials Routine) listed there.
4 Execute Cancellation
Select Cancel Subscription. They will likely try to get you to "Skip a Month" instead. Ignore that and confirm the cancellation. Take a screenshot of the confirmation page just in case.
How to Cancel BioClarity on Desktop
Using a desktop is often easier because the "Cancel" button is less likely to be hidden behind mobile formatting menus.
1 Go to the Website
Head to BioClarity.com on your laptop or desktop browser. This is usually the most reliable method.
2 Access the Portal
Click Log In in the top right corner. If the site has updated recently, look for the person icon.
3 Manage Subscriptions
On your dashboard, click the Manage Subscriptions tab on the left or under your order history. Click Edit next to the active shipment.
4 Cancel and Confirm
Click Cancel Subscription at the bottom of the menu. You will likely see a retention pop-up offering a discount or a pause. Click No thanks, cancel to finalize it.
Cancel by Email or Live Chat
If the website is glitching (which happens more than it should), you can try contacting them directly.
- Email: [email protected]
- Response Time: Usually 24-48 hours (business days only).
Tip: If you email them, include your order number and explicitly state "I want to cancel my subscription immediately" in the subject line. Don't leave room for interpretation.
What is BioClarity Cancellation Policy
BioClarity requires you to cancel before your next shipment processes. Once an order generates a tracking number or enters the "processing" stage, it is too late. They do not offer refunds for orders that have already been processed, even if they haven't left the warehouse yet. This is a major pain point for users on TrustPilot who missed the window by a few hours. You typically need to cancel at least 24 hours before your renewal date to be safe.
Before You Cancel BioClarity: What You Should Know
- No Cancellation Fees: There is no penalty fee for leaving.
- Points Expiration: If you have accrued loyalty points (Garden Points), they usually vanish or become inaccessible once you close the account.
- Pause Option: You can skip a shipment for 1, 2, or 3 months if you just have too much product. This is different from cancelling.
- Data Deletion: Cancelling the sub does not delete your account data. You have to request that separately via privacy settings.
Having Trouble Cancelling Your BioClarity Subscription?
Stuck in a loop? Here are a few things to try:
- Check Third-Party Billings: Did you buy this through Amazon or a "beauty box" aggregator? If so, you have to cancel there, not on the BioClarity site.
- Use Incognito Mode: Sometimes the "Cancel" button script doesn't load due to ad blockers. Try an Incognito/Private window.
- Forgot Password: If you can't log in, use the "Forgot Password" link. If the email never arrives, check your Spam folder—it loves to hide there.
- The "Skip" Trap: Make sure you didn't just click "Skip Shipment." That only stops one box. You need to see the words "Subscription Cancelled."
Subscription Plans and Pricing (2025)
| Routine Name | Price (Approx) | Details |
|---|---|---|
| Essentials Routine | ~$29.95 / month | 3-step kit (Cleanse, Restore, Hydrate). |
| Ultra Calming Routine | ~$34.95 / month | Includes extra calming serum for redness. |
| Clarifying Routine | ~$39.95 / month | Targeted for acne-prone skin. |
| Full Body Duo | ~$24.95 / month | Body wash and lotion subscription. |
How Pine AI Can Help You Cancel Your BioClarity Subscription
Skincare inflation is real, and with prices creeping up across the beauty industry in the last 12 months, holding onto a $30+ monthly charge for face wash you aren't using is just burning cash. Pine AI makes the breakup instant.
Step 1: Let's get started to cancel BioClarity Simply tell us you want to cancel BioClarity. We'll ask for a few basic account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing clicks, dodge the "pause instead" offers, and handle the awkward support emails if the button is missing. We don't just suggest it; we finish it.
Step 3: You're free from BioClarity The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.




























