Aaptiv, launched in 2015, offers audio-guided fitness classes but often becomes just another unused charge on your statement. With subscriptions costing $14.99 to $99.99, you could save up to $100 by cancelling. Whether you use iOS, Android, or desktop, the process is specific Visit Aaptiv. It feels like that viral Peloton craze where everyone bought gear they do not use anymore. Data from the Better Business Bureau highlights frustration, noting over 100 complaints in the last 3 years, mostly regarding "billing issues" and "difficulty cancelling." Users on TrustPilot echo this, flagging poor customer service when trying to stop auto-renewals. Amidst rising digital inflation and price hikes, cutting this cord is smart.
How to Cancel Aaptiv on iPhone (iOS)
If you signed up through the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen. It has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' (Apple moves this around sometimes).
4 Find Aaptiv
Scroll through the list to find Aaptiv. If it is not there, you might have subscribed via the website directly.
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm this choice. If you only see 'Renew', it is already cancelled.
How to Cancel Aaptiv on Android
Android users often get confused here. You cannot cancel inside the Aaptiv app itself if you paid via Google Play.
1 Open Google Play Store
Launch the Play Store app on your Android device.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active recurring charges.
5 Cancel Aaptiv
Find Aaptiv in the list, tap it, and select Cancel subscription. Follow the on-screen prompts to confirm.
How to Cancel Aaptiv on Desktop or Laptop
This method only works if you paid Aaptiv directly with a credit card. If you used an app store, go back to your phone.
1 Log In
Go to the Aaptiv website and log in to your account.
2 Go to Settings
Hover over your profile avatar or name and select Settings or Manage Account.
3 Find Membership Info
Look for the Membership or Subscription tab. It is usually on the left sidebar.
4 Cancel
Click the link that says Cancel Subscription. They might ask you to stay, just click through the prompts until confirmed.
What is Aaptiv Cancellation Policy
Aaptiv operates on a strict auto-renewal basis. According to their terms, you must cancel at least 48 hours before your billing cycle ends to avoid getting hit with another charge. They generally do not offer refunds for partial months or unused time. Once you cancel, you retain access to the premium workouts until the current period expires. It is pretty standard but frustrating if you miss the window by a day. Complaints on the BBB indicate that users often struggle to get money back even if they cancel immediately after an auto-renewal hits.
Having Trouble Cancelling Your Aaptiv Subscription?
If the buttons are missing or the links are dead, try these fixes:
- Check the Source: You cannot cancel on the website if you paid via Apple or Google. Check your bank statement to see who is actually charging you (e.g., "APPLE.COM/BILL" vs "AAPTIV INC").
- Use a Desktop: Mobile browsers can be glitchy. Log in on a laptop to see the full dashboard.
- Contact Support: If all else fails, email their support team directly. Keep screenshots of your attempts in case they charge you anyway.
Subscription Plans and Pricing (2025)
| Plan | Price | Details |
|---|---|---|
| Monthly | $14.99 / mo | Flexible, cancel anytime, full access to audio classes. |
| Annual | $99.99 / yr | Best value (approx $8.33/mo), billed upfront as a lump sum. |
| Student | 50% Off | Requires verification, valid for monthly or annual plans. |
How Pine AI Can Help You Cancel Your Aaptiv Subscription
Fitness apps are the number one category for "zombie subscriptions" in 2024, where users pay for months without logging a single workout. Pine AI stops the drain on your wallet without the headache.
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Step 1: Let's get started to cancel Aaptiv Simply tell us you want to dump Aaptiv. We will ask for a few basic account details to locate the subscription source.
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Step 2: Pine gets to work We navigate the confusing menus, wait on hold if necessary, and handle the awkward retention tactics so you do not have to. We do not just suggest it; we finish it.
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Step 3: You're free from Aaptiv The payments stop and you get your budget back. No "special offers" to stay, no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Aaptiv
Can I unsubscribe from Aaptiv anytime?
Can I get a refund from Aaptiv if I forgot to cancel?
How do I know my Aaptiv subscription is cancelled?
How long does it take for Aaptiv to cancel?
What else should I know before I cancel my Aaptiv subscription?
How do I raise a complaint to Aaptiv?
How does Pine AI work with Aaptiv to cancel my subscription?
