Carewell, founded in 2017, is an online store that delivers home health and medical supplies, aimed at making life easier for caregivers. Many people use their Autoship service for recurring needs, with orders typically ranging from $50 to $500. This guide covers how to cancel your subscription on their desktop site, which could save you up to $500 on your next automatic shipment. Honestly, caregiving is a massive topic on forums and TikTok, with people constantly sharing tips and frustrations. A common headache? Juggling all the recurring orders. If your Carewell Autoship has become one more thing to manage, let's get it canceled.
How to Cancel Carewell on iPhone (iOS)
Canceling your Carewell Autoship on an iPhone is done through their website, not an app store subscription. Follow these steps to get it done.
1 Open Your Web Browser
Carewell doesn't have a dedicated iOS app for managing subscriptions. You'll need to use a web browser like Safari or Chrome on your iPhone.
2 Navigate to the Carewell Website
Go to Carewell.com and tap the person icon at the top right corner to log in to your account. You'll need your email and password.
3 Access Your Account Dashboard
Once logged in, tap the menu icon (usually three horizontal lines) and select 'My Account'. This will take you to your main dashboard.
4 Find Your Autoship Subscriptions
In the account menu, look for and tap on 'Autoship Subscriptions'. This section lists all your recurring orders.
5 Select and Cancel the Subscription
Find the specific Autoship order you want to stop. Tap on it to see the details, then scroll down to find the 'Cancel Subscription' link. Tap it and follow the prompts to confirm. You should receive a confirmation email shortly after.
How to Cancel Carewell on Android
Just like with an iPhone, you'll cancel your Carewell subscription through their mobile website on your Android device.
1 Launch Your Preferred Browser
Open Google Chrome or any other web browser on your Android device. Carewell manages its Autoship program through its website, not a Google Play app.
2 Log In to Your Carewell Account
Head over to Carewell.com. Use the login button, typically an icon of a person, to sign in with your account credentials.
3 Go to 'My Account'
After you're logged in, tap the main menu icon. From the dropdown list, select 'My Account' to access your settings and order history.
4 Locate 'Autoship Subscriptions'
On the account page, find the option labeled 'Autoship Subscriptions'. This is where all your scheduled deliveries are managed.
5 Cancel Your Desired Autoship
Tap on the subscription you wish to end. You'll see an option to 'Cancel Subscription'. Click it and confirm your choice. Make sure you get a confirmation email to verify the cancellation.
How to Cancel Carewell on a Desktop or Laptop
Using a computer is often the easiest way to manage your Carewell Autoship settings. Here’s how to do it.
1 Visit the Carewell Website
Open your browser and go to Carewell.com. This is the most reliable way to manage your account, honestly.
2 Sign In to Your Account
Click the 'Sign In' button at the top right of the homepage. Enter your email address and password to proceed.
3 Navigate to Your Account Page
Once signed in, click on 'My Account' from the top navigation menu. This will take you to your customer dashboard.
4 Find Your Autoship Settings
On the left-hand side menu, click on 'Autoship Subscriptions'. This page will display all your active and past recurring orders.
5 Cancel the Subscription
Locate the Autoship plan you want to stop and click on it. Scroll to the bottom of the page and click the 'Cancel Subscription' link. A pop-up will ask you to confirm. Click to finalize the cancellation.
Cancel Carewell by Phone or Email
If you'd rather not deal with the website, you can contact Carewell's customer service directly. They are known for having helpful, US-based support.
- By Phone: Call them at (855) 855-1666. Their support is available 24/7. Have your account information or a recent order number ready to speed things up.
- By Email: Send a cancellation request to [email protected]. Make sure to include your full name and the email address associated with your account. It might take a day or so for them to process it.
Before You Cancel: What You Should Know
- No Cancellation Fees: Carewell does not charge a fee for canceling your Autoship subscription. You can stop it at any time.
- Pause or Skip Instead: If you just need to delay a shipment, you can choose to 'Skip Shipment' or change the delivery frequency in your Autoship settings instead of canceling completely.
- Refunds: Canceling stops all future shipments. It will not refund an order that has already been processed and shipped. If an order has shipped, you'll need to follow their return policy to get a refund for the products.
- Your Account: Canceling an Autoship does not delete your Carewell account. Your order history and personal information will remain.
Having Trouble Cancelling Your Carewell Subscription?
Sometimes things just don't work as expected. If you're running into issues, here are a few things to try:
- It's Not a Third-Party Subscription: Remember, your Carewell Autoship is managed directly on their website, not through the Apple App Store or Google Play Store. You must cancel it on Carewell.com.
- Use a Desktop Computer: If the mobile site is giving you trouble, try logging in from a desktop or laptop. The full website is sometimes more reliable for account changes.
- Clear Your Browser Cache: Old data can sometimes cause glitches. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
- Contact Support Directly: When all else fails, just call them. Their 24/7 phone support at (855) 855-1666 is the fastest way to resolve any cancellation problem.
Subscription Plans and Pricing (2025)
Carewell doesn't have tiered subscription plans like a streaming service. Instead, they offer a single 'Autoship' program that provides a discount on recurring orders.
| Plan | Price / Discount | Details |
|---|---|---|
| Autoship | 5% discount on eligible items | Set your own delivery schedule (e.g., every 2, 4, or 8 weeks). Free shipping on orders over $49. You can skip shipments or cancel at any time without a fee. |
How Pine AI Can Help You Cancel Your Carewell Subscription
Tired of navigating account menus? Let Pine AI handle it. We can securely cancel your Carewell Autoship subscription for you in just a few clicks. Save time, avoid the hassle, and be sure the subscription is actually stopped. Get started with Pine AI and manage all your subscriptions in one place.
Frequently Asked Questions about Carewell
Can I unsubscribe from Carewell anytime?
Can I get a refund from Carewell if I forgot to cancel?
How do I know my Carewell subscription is cancelled?
How long does it take for Carewell to cancel?
What else should I know before I cancel my Carewell subscription?
How do I raise a complaint to Carewell?
How does Pine AI work with Carewell to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
