AdvoCare, founded in 1993, is a health and wellness company known for its nutritional supplements and energy drinks. Maybe you jumped on the AdvoCare train during a TikTok 'side hustle' deep dive and now the monthly orders are just piling up. It happens. This guide covers canceling your subscription on their desktop site or over the phone. With plans and auto-ships ranging from $19.95 to over $200, you could save up to $600 a year by making sure you've properly cut ties. Let's get it done.
How to Cancel Your AdvoCare Auto-Ship Online
The most direct way to cancel your AdvoCare recurring orders, known as 'Auto-Ship', is through their website. These steps work on any device with a web browser, including your desktop, iPhone, or Android phone.
1 Log In to Your AdvoCare Account
Navigate to the AdvoCare website on your computer or mobile browser. Enter your username and password to sign in. This is the main dashboard where everything is managed.
2 Navigate to 'My Account'
Once logged in, look for your name or an icon representing your profile, usually in the top-right corner of the page. Click on it and select 'My Account' from the dropdown menu.
3 Find the 'Auto-Ship' Section
In your account dashboard, scan the menu options on the left side or center of the page. Look for a link or tab labeled 'Auto-Ship' or 'Manage Auto-Ship'. This is where your recurring orders are stored.
4 Select and Modify Your Auto-Ship Order
You should see a list of your active auto-ship orders. Find the one you want to cancel. There should be an option to 'Edit', 'Manage', or 'Cancel' the order. Click the option to cancel.
5 Confirm the Cancellation
The system will likely ask you to confirm that you want to stop your recurring shipment. Follow the prompts to finalize the cancellation. Make sure you get to a final confirmation screen. Honestly, I'd take a screenshot just to be safe.
Cancel AdvoCare by Calling Customer Service
If you'd rather talk to a person or the website is giving you trouble, you can cancel by phone.
- Call AdvoCare Customer Service at 1-800-542-4800.
- Have your account information ready, including your Member ID, name, and the address associated with the account.
- Their hours are typically Monday to Friday, 8:00 AM to 5:00 PM Central Time.
- Clearly state that you want to cancel your Auto-Ship order or your Preferred Customer membership.
- Request a confirmation number or email for your records before you hang up.
What to Know Before You Cancel AdvoCare
- Refunds: AdvoCare offers a 100% satisfaction guarantee on most products returned within 30 days of purchase. However, the annual $19.95 Preferred Customer fee is generally non-refundable after the initial sign-up period.
- Losing Discounts: When you cancel your Preferred Customer membership, you will lose your 20-40% product discount. Any future purchases will be at the full retail price.
- Pausing Your Order: Instead of canceling, you can often just push back the date of your next Auto-Ship. This can be done in the 'Manage Auto-Ship' section of your account and is a good option if you just need a temporary break.
Having Trouble Cancelling Your AdvoCare Subscription?
It can be frustrating when a cancellation process doesn't work. Here are a few things to try:
- Try a Different Device: If you're on your phone, try using a desktop or laptop computer. Some websites are just not optimized for mobile browsers, and buttons can be hidden or unresponsive.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Check Your Login: Make sure you are logged into the correct AdvoCare account. It sounds simple, but it happens.
- Call Them Directly: If the website is failing you, the most reliable backup is to call customer service at 1-800-542-4800. They can process the cancellation for you over the phone.
Subscription Plans and Pricing (2025)
| Membership Level | Annual Cost | Key Benefits |
|---|---|---|
| Preferred Customer | $19.95/year | 20% discount on all orders. Can increase to 30% based on order volume. |
| Distributor | $59.00/year | 20-40% discount, plus the ability to earn income by selling AdvoCare products. |
| Retail Customer | $0 | No membership fee. Pays full retail price for all products. |
How Pine AI Can Help You Cancel Your AdvoCare Subscription
Tired of navigating confusing account menus? Let Pine AI handle it. We can securely log in and cancel your AdvoCare auto-shipments or membership for you. It's fast, easy, and saves you the headache. Connect your account and let us take care of the rest.
Frequently Asked Questions about AdvoCare
Can I unsubscribe from AdvoCare anytime?
Can I get a refund from AdvoCare if I forgot to cancel?
How do I know my AdvoCare subscription is cancelled?
How long does it take for AdvoCare to cancel?
What else should I know before I cancel my AdvoCare subscription?
How do I raise a complaint to AdvoCare?
How does Pine AI work with AdvoCare to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
