How to Cancel BrowserStack Subscription (2025 Guide)

Stop overpaying for testing tools. Follow our simple guide to cancel your BrowserStack subscription on Desktop or Mobile and save up to $199/mo.

Last Edited on 19 Dec, 2025

Rachel Adams, Technology & Software Editor

7 min read

BrowserStack, launched in 2011, is a staple for software testing, but maybe your project ended or you are just cutting costs like everyone else in this economy. With plans ranging from $29 to $199 monthly, cancelling can save you up to $199 instantly. You can manage this on desktop or web. Visit BrowserStack. Recent TrustPilot data shows a mixed bag with users venting about "billing surprises" and "technical lag" after updates. It feels like the recent streaming service price hikes; nobody wants to pay for what they do not use. Avoid the headache of unused seat charges.

How to Cancel BrowserStack on Desktop

Most users handle their BrowserStack admin on a computer. It is the most reliable way to ensure the cancellation actually sticks.

1 Log In to the Dashboard

Head over to the BrowserStack website and log in. You need to be the Owner of the account to do this. If you are just a user, you cannot cancel anything.

2 Access Account Settings

Click on your Profile Icon in the top right corner. A dropdown menu will appear. Select Summary or Account from the list.

3 Locate Subscription Details

Scroll down to the Current Plan section. It is usually buried in the middle of the page.

4 Cancel the Plan

Look for a small text link that says Cancel Subscription. They do not make it a big red button for a reason. Click it and confirm your choice to stop the billing.

How to Cancel BrowserStack on iPhone (iOS Web)

Since BrowserStack is a B2B tool, you cannot cancel via the App Store. You have to use the mobile web interface.

1 Open Safari or Chrome

BrowserStack does not have an Apple ID subscription option, so do not bother looking in your iPhone Settings. Open your mobile browser instead.

2 Log In

Go to the BrowserStack site and sign in. The mobile view can be a bit cramped, so you might need to zoom in.

3 Find Account Summary

Tap the Menu icon (three lines) or your profile avatar. Select Summary.

4 Cancel Subscription

Find the Cancel Subscription link under your plan details. If it is not visible, try requesting the "Desktop Website" via your browser settings.

How to Cancel BrowserStack on Android

Android users face the same issue as iOS users. The app is for testing, not billing. Use the browser.

1 Launch Chrome

Open your browser. There is no Google Play subscription to manage here.

2 Sign In

Log into your account. If the page loads weirdly, switch to Desktop Site in the Chrome menu (three dots in the corner).

3 Navigate to Billing

Tap your profile picture and hit Summary.

4 Execute Cancellation

Tap Cancel Subscription. You might have to tap through a few "Are you sure?" screens before it processes.

What is BrowserStack Cancellation Policy

BrowserStack operates on a pretty standard SaaS model. If you cancel, your account usually downgrades to the free plan at the end of your current billing cycle. They generally do not offer refunds for partial months. It is a "use it or lose it" situation. TrustPilot reviews often mention frustration with auto-renewals hitting credit cards before users realized their trial was up. Make sure you cancel at least 24 hours before your renewal date to be safe.

Having Trouble Cancelling Your BrowserStack Subscription?

If the cancel button is missing, you are likely not the Owner of the account. Only the person who originally created the organization can cancel it.

Check Permissions: Ensure you are logged in as the Owner.
Contact Support: If you are the owner and still cannot cancel, email support@browserstack.com.
Clear Cache: Sometimes the dashboard glitches on older browsers. Try Incognito mode.

Subscription Plans and Pricing (2025)

Plan	Price (Monthly)	Details
Desktop	$29	Single user, desktop browsers only.
Live	$39	Desktop and mobile browsers.
Automate	$129	Automated testing, 1 parallel.
Enterprise	Custom	Custom pricing for large teams.

How Pine AI Can Help You Cancel Your BrowserStack Subscription

With tech budgets tightening across the board this year, cutting unused SaaS tools like BrowserStack is a smart move. Pine AI makes it effortless.

Step 1: Let's get started to cancel BrowserStack Simply tell us that you want to cancel your subscription with BrowserStack, and we will ask for some account details to get started.

Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.

Step 3: You're free from BrowserStack The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Start with Pine AI

Frequently Asked Questions about BrowserStack

Can I unsubscribe from BrowserStack anytime?

Yeah, you can cancel whenever. But remember, you keep access until the billing cycle ends. It's not immediate.

Can I get a refund from BrowserStack if I forgot to cancel?

Good luck with that. Their policy is pretty strict about no refunds for partial terms. I heard one guy on a forum fought them for weeks and got nothing.

How do I know my BrowserStack subscription is cancelled?

You should get an email. If you don't see it, check your spam folder or log back in to check the status. Don't just assume it worked.

How long does it take for BrowserStack to cancel?

It's instant on the dashboard. But the access remains until your paid time runs out.

What else should I know before I cancel my BrowserStack subscription?

Export your data. Once the account downgrades, you might lose access to old screenshots or test logs. It's a pain to get them back.

How do I raise a complaint to BrowserStack?

Email support is your best bet. Or blast them on Twitter; sometimes that gets a faster response than the official ticket system.

How does Pine AI work with BrowserStack to cancel my subscription?

We log in or contact them for you. We handle the boring admin stuff so you don't have to deal with retention tactics.

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by BrowserStack or any other company mentioned on this site.

Cancel Subscription with Pine AI

Why Use Pine AI?

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Rachel Adams

Technology & Software Editor

Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.

Rachel Adams

Technology & Software Editor

More BrowserStack Resources

Need help with other BrowserStack services? Check out these helpful guides:

How to Contact BrowserStack Customer Service

How to File a Complaint with BrowserStack

More Software and App Services providers for cancelling your subscription

Discover other popular Software and App Services providers, and see how Pine AI could help you with tricky subscription cancellation issues.

How to Cancel BrowserStack Subscription (2025 Guide)

How to Cancel BrowserStack on Desktop

1 Log In to the Dashboard

2 Access Account Settings

3 Locate Subscription Details

4 Cancel the Plan

How to Cancel BrowserStack on iPhone (iOS Web)

1 Open Safari or Chrome

2 Log In

3 Find Account Summary

4 Cancel Subscription

How to Cancel BrowserStack on Android

1 Launch Chrome

2 Sign In

3 Navigate to Billing

4 Execute Cancellation

What is BrowserStack Cancellation Policy

Having Trouble Cancelling Your BrowserStack Subscription?

Subscription Plans and Pricing (2025)

How Pine AI Can Help You Cancel Your BrowserStack Subscription

Frequently Asked Questions about BrowserStack

Rachel Adams

More BrowserStack Resources

How to Contact BrowserStack Customer Service

How to File a Complaint with BrowserStack

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