So, you're ready to cancel your ChatGPT subscription. Maybe the novelty wore off, or maybe you're just tired of seeing that monthly charge for an AI you only use to write funny emails. OpenAI, founded in 2015, launched ChatGPT in 2022 and it took the world by storm. It feels like every company is now scrambling to build their own version. This guide covers canceling on desktop, iOS, and Android. With plans at $20 a month, you can save up to $240 a year by canceling. Let's get that money back in your pocket.
How to Cancel ChatGPT Subscription on Desktop
Canceling on a desktop or laptop is the most reliable way. I tried doing it through my phone's web browser once and the page kept glitching. Just use a computer if you can.
1 Log In to Your Account
First, head over to the ChatGPT website and log in with your account details. This won't work if you aren't logged in.
2 Click Your Profile Name
Look for your name and profile icon in the bottom-left corner of the screen. Give that a click.
3 Select 'My plan'
A small menu will pop up. Select the 'My plan' option. This is where the subscription details are hiding.
4 Click 'Manage my subscription'
Now you'll see your current plan. Click the link that says 'Manage my subscription'. This part is a little weird because it will open a new page managed by Stripe, their payment processor.
5 Find and Click 'Cancel plan'
On the Stripe billing page, you should see your ChatGPT Plus plan listed. Find and click the 'Cancel plan' button.
6 Confirm the Cancellation
A confirmation pop-up will appear asking if you're sure. Go ahead and confirm your choice. You should get an email confirming the cancellation shortly after.
How to Cancel ChatGPT Subscription on iOS
If you signed up for ChatGPT Plus through the app on your iPhone or iPad, you have to cancel it through Apple. You can't cancel it on the OpenAI website. It's a classic App Store rule.
1 Open the Settings App
Find and open the Settings app on your iPhone or iPad. It's the one with the gear icon.
2 Tap Your Apple ID
Your name and Apple ID are right at the top of the Settings menu. Tap on it.
3 Go to 'Subscriptions'
On the Apple ID screen, find and tap on 'Subscriptions'. You'll see a list of all your active and expired app subscriptions here.
4 Find and Select ChatGPT
Scroll through the list until you find the ChatGPT subscription. Tap on it to see the details.
5 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see a red 'Cancel Subscription' button. Tap it, and then confirm your decision. That's it. Apple handles the rest.
How to Cancel ChatGPT Subscription on Android
Just like with iPhones, if you subscribed through the Android app, you must cancel through the Google Play Store. OpenAI's website won't help you here.
1 Open the Google Play Store
Open the Google Play Store app on your Android device. Make sure you're signed into the correct Google Account you used to subscribe.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner of the screen to open the menu.
3 Select 'Payments & subscriptions'
From the menu, select 'Payments & subscriptions'. It's where all your Google Play billing is managed.
4 Tap 'Subscriptions'
Next, tap on 'Subscriptions'. This will show you all the subscriptions linked to your Google account.
5 Find and Select ChatGPT
Find ChatGPT in the list and tap on it. You'll be taken to the management screen for that specific subscription.
6 Tap 'Cancel subscription'
At the bottom, you'll see an option to 'Cancel subscription'. Tap it and follow the on-screen instructions to confirm. Google will then process the cancellation.
Cancel ChatGPT Subscription with phone
OpenAI doesn't have a phone number for support. Don't bother looking for one.
Cancel ChatGPT Subscription with live chat
You can contact support through the help center at help.openai.com. Look for the chat bubble icon in the bottom-right corner. It's mostly a bot at first, but you can eventually get to a person. Expect to wait a while for a real response, sometimes a day or more.
Before you cancel, know this. OpenAI will not delete your chat history or your account, you just lose access to the premium features. Also, they don't give refunds if you cancel mid-month. You just get to use ChatGPT Plus until your current billing cycle ends. There is no option to pause your subscription, you either have it or you don't.
ChatGPT Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| ChatGPT (Free) | $0 | Access to the standard model (GPT-3.5). It's decent for basic tasks but can be slower during peak hours and sometimes unavailable. You get standard response speed and regular model updates. |
| ChatGPT Plus | $20 | You get everything in the free plan, plus access to the more powerful GPT-4 model. It also includes access to newer tools like DALL-E 3 for image generation, web browsing, and Advanced Data Analysis. Plus, you get faster responses and priority access, even when demand is high. |
Frequently Asked Questions about ChatGPT
Can I unsubscribe from ChatGPT anytime?
Can I get a refund from ChatGPT if I forgot to cancel?
How do I know my ChatGPT subscription is cancelled?
How long does it take for ChatGPT to cancel?
What else should I know before I cancel my ChatGPT subscription?
How do I raise a complaint to ChatGPT?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
