If you signed up for Match.com through the iOS app, your subscription is managed by Apple, not directly by Match.com. It's a bit of a runaround, but here’s how to do it.
How to Cancel Match.com on iPhone (iOS)
1 Open Your iPhone Settings
Find and tap the gray Settings icon on your home screen. It's the one with the gears.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Select Match.com
Scroll through the list until you find the Match subscription. Tap on it to open the details page.
5 Cancel the Subscription
Tap the red Cancel Subscription button at the bottom of the screen. You'll be asked to confirm your choice. Once you do, your subscription will be set to expire at the end of the current billing cycle.
How to Cancel Match.com on Android
Canceling on Android is similar to iOS, as it's handled through the Google Play Store if you subscribed via the app. It's a few taps away.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. This is where all your app-based subscriptions are managed.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Navigate to Payments & Subscriptions
From the menu that appears, select Payments & subscriptions. This will take you to a new screen with several options.
4 Select Subscriptions
Tap on Subscriptions to see a list of all your active subscriptions managed through Google Play.
5 Find and Cancel Match.com
Locate Match in the list and tap on it. On the next screen, tap Cancel subscription and follow the on-screen prompts to confirm. It might ask you for a reason, but you can usually skip it.
How to Cancel Match.com on Desktop or Laptop
This is often the easiest way to cancel, as it cuts out the middleman (Apple or Google). Just be ready for them to try and convince you to stay.
1 Log In to Your Match.com Account
Go to the Match.com website and log in with your email and password. This method is the most direct way to cancel.
2 Go to Your Account Settings
Once logged in, find the gear icon (Settings) located in the top-right corner of the page and click on it.
3 Find Subscription Management
In the settings menu, look for an option like Manage Subscription or Manage/cancel subscription. They sometimes move this around, so you might have to look carefully.
4 Confirm Cancellation
Click the link to cancel. Match.com will likely present you with a special offer or ask for feedback. You'll need to proceed past these prompts and confirm that you want to cancel your subscription's auto-renewal. I had to click confirm twice before it actually registered, so be persistent.
5 Check for Confirmation
After you've canceled, you should receive a confirmation email. Don't delete it. Your account page should also now show that your subscription will expire on a specific date.
Before You Cancel: What You Should Know
- No Refunds for Unused Time: Match.com's policy is pretty strict. You won't get a prorated refund if you cancel before your billing period ends. You just get to use the service until your paid time runs out.
- Canceling vs. Deleting: Canceling your subscription only stops future payments. Your profile, photos, and messages will still be there. If you want to remove your profile completely, you need to do that separately in your account settings after canceling.
- Your Profile Becomes Basic: Once your subscription expires, your account reverts to a free membership. You'll lose the ability to send and read messages freely.
Having Trouble Cancelling Your Match.com Subscription?
It can be frustrating when the cancel button seems to be hiding. Here are a few things to try:
- Check Your Billing Source: Did you sign up on your iPhone, Android, or the website? You MUST cancel on the same platform you used to subscribe. If you can't cancel on the website, it's almost certainly because you're billed through Apple or Google.
- Use a Computer: Mobile websites can sometimes be buggy. If you're having trouble on your phone's browser, try logging in on a desktop or laptop. This solves the problem for a lot of people.
- Clear Your Browser Cache: Sometimes old data can cause issues. Clear your browser's cache and cookies, or try using an incognito/private window to log in and cancel.
- Contact Support Directly: If all else fails, you may have to contact their customer support. Be prepared for a wait, but they can manually cancel the auto-renewal for you. This is the last resort, but it works.
Subscription Plans and Pricing (2025)
| Plan Tier | 1 Month | 3 Months (per month) | 6 Months (per month) | 12 Months (per month) | Key Features |
|---|---|---|---|---|---|
| Standard | ~$35.99 | ~$22.99 | ~$19.99 | ~$18.99 | Send & receive messages, see who viewed you, get profile highlights. |
| Premium | ~$39.99 | ~$24.99 | ~$21.99 | ~$20.99 | All Standard features, plus read receipts, one monthly profile boost, and weekly Super Likes. |
Prices are estimates as of early 2025 and can vary based on location and promotions. Longer subscriptions offer a lower monthly rate but require a larger upfront payment.
How Pine AI Can Help You Cancel Your Match.com Subscription
Tired of navigating confusing menus just to stop a payment? Let Pine AI handle it. We'll cancel your Match.com subscription securely and efficiently, saving you time and preventing any future unwanted charges. Connect your account and let us take care of the rest.
Frequently Asked Questions about Match.com
Can I unsubscribe from Match.com anytime?
Can I get a refund from Match.com if I forgot to cancel?
How do I know my Match.com subscription is cancelled?
How long does it take for Match.com to cancel?
What else should I know before I cancel my Match.com subscription?
How do I raise a complaint to Match.com?
How does Pine AI work with Match.com to cancel my subscription?
Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
