Match.com has been playing cupid since 1995, but maybe you are over the "dating app fatigue" everyone is discussing on TikTok. Subscriptions range from $19.99 to $49.99 monthly, so cancelling saves you up to $600 a year. Visit Match.com. It is available on iOS, Android, and desktop. Trustpilot users give it a rough 1.4 stars, with over 3,500 reviews mostly screaming about "impossible cancellation" and "billing glitches." Pissed Consumer highlights over 1,200 complaints in the last 3 years, specifically regarding auto-renewals and poor support. If you found love (or just ghosting), here is how to stop paying.
How to Cancel Match.com on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple.
1 Open Settings
Tap the grey Settings gear icon on your iPhone home screen. Do not open the Match app itself, as Apple handles the billing.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check 'Media & Purchases'.
4 Find Match
Select Match.com from the list. If it is not there, you likely subscribed via the website directly.
5 Cancel Subscription
Tap Cancel Subscription and confirm. You will keep access until the billing cycle ends.
How to Cancel Match.com on Android
For users who paid via the Google Play Store.
1 Open Google Play
Launch the Google Play Store app on your device.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions and then tap Subscriptions.
4 Select Match
Find Match in your list of active apps.
5 Cancel
Tap Cancel subscription and follow the on-screen prompts to confirm.
How to Cancel Match.com on Desktop or Laptop
This is the most reliable method if you signed up directly via their website.
1 Log In
Go to the Match website and log in. You might need to dodge a few promotional pop-ups.
2 Go to Settings
Click the gear icon (Settings) at the top of the page and select Manage Subscription.
3 Initiate Cancellation
Click the link that says Cancel Subscription. They might hide this link in small text.
4 Skip the Offers
They will likely offer you a discount to stay. Keep clicking Continue Cancellation.
5 Final Confirmation
Ensure you see a confirmation screen stating your auto-renew is Off.
What is Match.com Cancellation Policy
Match.com operates on a strict auto-renewal basis. You must cancel at least 48 hours before your next billing date to avoid being charged again. They generally do not offer refunds for partial months. Once you cancel, your profile remains active until the paid period expires. Users on Trustpilot frequently complain that the "Cancel" button is hard to find or that charges go through even after they thought they cancelled, so keep your confirmation email handy.
Having Trouble Cancelling Your Match.com Subscription?
If the buttons are not working or you cannot find the option, try these fixes:
- Check Third-Party Billing: You might have paid via Apple (iTunes) or Google Play. Check those subscriptions first.
- Use a Desktop: The mobile site can be glitchy. Log in on a laptop.
- Incognito Mode: Clear your cache or use a private browser window to bypass loading errors.
- Contact Support: If all else fails, you may need to email their support, though responses can be slow.
Subscription Plans and Pricing (2025)
| Plan Type | Duration | Monthly Cost | Total Cost | Details |
|---|---|---|---|---|
| Standard | 1 Month | $45.99 | $45.99 | Basic messaging, see who viewed you |
| Standard | 3 Months | $27.99 | $83.97 | Billed in one lump sum |
| Standard | 6 Months | $23.99 | $143.94 | Billed in one lump sum |
| Standard | 12 Months | $19.99 | $239.88 | Best value, high upfront cost |
| Premium | 3 Months | $29.99 | $89.97 | Includes read receipts and profile boosts |
| Premium | 6 Months | $25.99 | $155.94 | Billed in one lump sum |
| Premium | 12 Months | $21.99 | $263.88 | Billed in one lump sum |
How Pine AI Can Help You Cancel Your Match.com Subscription
With dating app burnout at an all-time high in 2025, cancelling Match.com is a smart move for your wallet and your sanity. Pine AI makes the breakup easy.
Step 1: Let's get started to cancel Match.com Simply tell us you want to cancel your Match.com subscription. We will ask for a few account details to locate your membership.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward retention tactics to ensure it is actually cancelled. We do not just suggest it; we finish it.
Step 3: You're free from Match.com The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Match.com
Can I unsubscribe from Match.com anytime?
Can I get a refund from Match.com if I forgot to cancel?
How do I know my Match.com subscription is cancelled?
How long does it take for Match.com to cancel?
What else should I know before I cancel my Match.com subscription?
How do I raise a complaint to Match.com?
How does Pine AI work with Match.com to cancel my subscription?
