Google Workspace, which started as Google Apps back in 2006, is a suite of productivity tools like Gmail, Drive, and Calendar for businesses. Maybe you're trying to declutter your digital life after seeing all those productivity gurus on TikTok, and that extra Google Workspace license just doesn't spark joy anymore. It happens. With plans ranging from $6 to over $18 per user, those costs add up. This guide shows you how to cancel your subscription from your desktop, potentially saving you up to $216 a year or more.
How to Cancel Google Workspace Subscription on Desktop (Admin Console)
You can only cancel Google Workspace from the web-based Admin Console. There's no option in a mobile app, which is pretty inconvenient. You have to be the account administrator to do this, so if you're not the admin, you'll have to ask them to do it for you.
1 Log In to the Admin Console
First, head over to admin.google.com. Make absolutely sure you're logging in with your administrator account, not your personal Gmail. I've made that mistake before and wasted a good 10 minutes wondering why nothing looked right.
2 Navigate to the Billing Section
Once you're in, look for the menu on the left side of the screen. Click on Billing and then select Subscriptions. This is where they keep the important stuff hidden away.
3 Select Your Subscription
You'll see your active Google Workspace plan listed here. It might be called 'Business Starter' or whatever you signed up for. Click on that specific subscription to see the details.
4 Find and Click 'Cancel Subscription'
Here's the main event. Look for a link or button that says Cancel Subscription. Sometimes it's under an 'Actions' dropdown menu. You might have to hunt for it a bit. Be persistent.
5 Follow the Confirmation Prompts
Google will try to convince you to stay with a couple of confirmation screens. You'll need to select a reason and check a box to proceed. A user on Reddit mentioned the final button was grayed out until they refreshed the page, so keep that in mind if you get stuck.
Cancel Google Workspace Subscription with Live Chat / Support Ticket
The best way to get help is by logging into your Admin Console. Once logged in, you can usually find a 'Help' or 'Support' icon that lets you start a live chat or submit an email support ticket directly to the Google Workspace team. This ensures you're talking to the right people for your specific account.
Before you pull the plug, know this: Google will permanently delete all your account data (emails, Drive files, everything) after a grace period of about 51 days. You must export your data first. Also, don't expect a refund for your current billing cycle. If you're on an Annual Plan, you might be on the hook for the entire year's cost even if you cancel early. It's a huge pain, but it's in their terms.
Google Workspace Plans and Pricing 2025
| Plan | Price (per user/month) | Details |
|---|---|---|
| Business Starter | $6 | Includes professional Gmail, 30 GB of storage per user, and standard security controls. Good for very small businesses or solo entrepreneurs. |
| Business Standard | $12 | Upgrades to 2 TB of pooled storage per user, meeting recordings, and allows for up to 150 meeting participants. This is their most popular plan. |
| Business Plus | $18 | Boosts storage to 5 TB per user, adds eDiscovery and data retention, and increases meeting capacity to 500 participants. Better for larger teams with compliance needs. |
| Enterprise | Custom Pricing | Offers the most advanced security, compliance, and customization features, including S/MIME encryption and unlimited storage. You have to contact sales for this one. |
Frequently Asked Questions about Google Workspace
Can I unsubscribe from Google Workspace anytime?
Can I get a refund from Google Workspace if I forgot to cancel?
How do I know my Google Workspace subscription is cancelled?
How long does it take for Google Workspace to cancel?
What else should I know before I cancel my Google Workspace subscription?
How do I raise a complaint to Google Workspace?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
