So, you're ready to cancel your Weebly subscription. Founded back in 2007, Weebly was one of the original drag-and-drop website builders that made it easy for anyone to create a site. Maybe you started a side hustle during the great 'everyone needs a podcast' boom and now you're just over it. It happens. This guide will help you cancel without any extra headaches. Weebly's plans run from $13 to $29 a month, and by canceling, you could save up to $348 a year. We'll cover how to do it on your desktop, since that's the main way to manage your account.
How to Cancel Weebly Subscription on Desktop
Canceling Weebly is done entirely through their website. You can't do it from a mobile app. The process is straightforward, but they don't put the cancel button on the front page, obviously.
1 Log In to Your Weebly Dashboard
First, log in to your Weebly account dashboard. This is where the journey begins. Simple enough.
2 Navigate to Account Settings
In the top-right corner, you'll see your name or your site's name. Click on it to open a dropdown menu, then select Account Settings.
3 Find the My Services Section
On the left-hand menu, click on My Services. This is where they list all your active subscriptions. It can sometimes take a moment to load, so be patient.
4 Click Manage on Your Plan
You should see your Weebly plan listed here. To the right of it, click the Manage link. It's a bit small and easy to overlook.
5 Confirm the Cancellation
A new page or pop-up will appear with your plan details. You should see an option that says Cancel Subscription. Click it. You'll likely have to confirm your choice on another screen. I had to click it twice before the confirmation screen actually appeared, so don't give up if it seems stuck.
Cancel Weebly Subscription with phone
Weebly offers phone support, but it's a perk for customers on their higher-tier plans (Professional and Performance). If you're on one of those, you can call 1 (844) 493-3259. Support hours are typically Monday to Friday, 6 AM to 6 PM PST, and Saturday to Sunday, 8 AM to 5 PM PST.
Cancel Weebly Subscription with email
You can submit a support ticket through Weebly's contact form on their website. Response times can vary. Expect to wait anywhere from 24 to 72 hours, especially if you're on a free plan. A user on a forum mentioned, 'Good luck getting a fast reply unless you're on their top plans.' And yeah, that's pretty accurate.
Cancel Weebly Subscription with live chat
Live chat is available for paid plan users. To access it, log in to your account, go to the Help Center, and look for the chat bubble icon. It's usually the fastest way to get help if you qualify for it.
Before you cancel, know this. Weebly generally does not offer refunds for monthly plans, and you'll only get a refund on an annual plan if you're within the first 30 days of purchase. Your site will remain active until your current billing period ends. You can't 'pause' a subscription, but you can downgrade to the free plan to stop payments and keep your site (with Weebly ads). Most importantly, if you plan to delete your account entirely, make sure to download a backup of your site content first.
Weebly Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Free | $0 | Includes Weebly ads, 500MB storage, and a weebly.com subdomain. Good for basic sites, but not very professional. |
| Personal | $13 | Connect a custom domain (sold separately), no Weebly ads, and includes basic e-commerce features for a few products. |
| Professional | $16 | Adds unlimited storage, advanced site stats, phone support, and more robust e-commerce tools like shipping calculators. A popular choice. |
| Performance | $29 | The full package. Includes everything from Professional plus abandoned cart emails, advanced e-commerce analytics, and PayPal payments. |
Frequently Asked Questions about Weebly
Can I unsubscribe from Weebly anytime?
Can I get a refund from Weebly if I forgot to cancel?
How do I know my Weebly subscription is cancelled?
How long does it take for Weebly to cancel?
What else should I know before I cancel my Weebly subscription?
How do I raise a complaint to Weebly?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
