So, you've decided to part ways with Hostinger. It happens. Founded in 2004, Hostinger became a huge name in affordable web hosting, perfect for that side hustle or blog you started. Maybe you're just tired of seeing those renewal charges for a project you haven't touched in months, kind of like how everyone suddenly dropped their sourdough starters after 2020. This guide will help you cancel without any headaches. Hostinger's subscriptions range from $2.99 to $13.99, and you can cancel using your desktop browser. By canceling, you could save up to $150 a year. Let's get that money back in your pocket.
How to Cancel Hostinger Subscription on Desktop
Canceling your Hostinger plan happens through their website on a desktop computer. It's not really possible through a mobile app. The process is less about 'canceling' and more about stopping the next payment. It's a bit of a maze, but you can do it.
1 Log In to Your hPanel
First, head over to Hostinger's website and log into your account. This is where the fun begins. You'll need your email and password. If you've forgotten it, the 'Forgot Password' link is your best friend.
2 Navigate to Hosting or Billing
Once you're in, you'll see your dashboard, which they call the hPanel. Look for the Hosting or Billing section in the top menu. Sometimes the layout changes, so you might have to poke around a bit. It's usually pretty prominent.
3 Select the Service to Cancel
You'll see a list of your active services. Find the specific hosting plan or domain you want to get rid of and click the Manage button next to it. Don't get distracted by the other options.
4 Find and Disable Auto-Renewal
Here's the tricky part. Hostinger doesn't usually have a giant 'Cancel' button. Instead, you're looking for an option called 'Turn off auto-renewal'. It's often hidden under a three-dot menu (⋮) or in the 'Billing' or 'Account' details for that specific service. This is how they get you to stay.
5 Confirm the Cancellation
After you select to turn off renewal, you'll likely face a barrage of questions and maybe even a discount offer to stay. Just keep clicking Confirm or Cancel Subscription until it's done. You should get a confirmation message on the screen and an email. I had to click through three pop-ups, which was pretty annoying.
Cancel Hostinger Subscription with Live Chat
Hostinger's main support channel is their 24/7 live chat. You can access it through the purple chat bubble icon at the bottom right of your hPanel. Be prepared to wait a few minutes, especially during peak hours. Tell the agent you want to cancel and they can guide you, but they will likely try to convince you to stay.
Cancel Hostinger Subscription with Email
You can also email support at support@hostinger.com or use the contact form on their website. The response time is usually a few hours to a day. Be very clear in your email that you want to turn off auto-renewal for a specific service to avoid any back-and-forth.
Before you cancel, back up your website files and databases. Seriously. Once your plan expires, Hostinger will delete your data, and there's no getting it back. They offer a 30-day money-back guarantee on new hosting plans, but after that, you won't get a refund for any unused time. Domain name registrations are also typically non-refundable. Also, there is no option to 'pause' your hosting, you either have it or you don't.
Hostinger Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Premium | ~$2.99 | Good for starters. Includes 100 websites, 100 GB of storage, and free email. Performance is standard. |
| Business | ~$3.99 | The most popular plan. Adds more performance, 200 GB of storage, and daily backups. Better for small business sites. |
| Cloud Startup | ~$9.99 | For bigger projects. You get a dedicated IP address, 300 websites, and the highest performance and resources. |
Frequently Asked Questions about Hostinger
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Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
