eHarmony, established in 2000, promises love but often delivers empty wallets. With subscriptions costing $35.90 to $65.90 monthly, cancelling saves you up to $500 annually. Whether you use iOS, Android, or desktop, visit eharmony.com to stop the bleeding. Like the drama on Love Is Blind, maybe you realized this experiment just isn't working. Data from the Better Business Bureau indicates over 1,000 complaints in the last 3 years, specifically citing "billing disputes" and "cancellation issues." Users frequently report getting stuck in auto-renewal loops. If you are done with the price hikes and bad matches, here is how to leave.
How to Cancel eHarmony on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does absolutely nothing to stop the payments.
1 Open Settings
Tap the Settings app on your iPhone home screen. It is the grey gear icon you probably ignore until you need to fix something.
2 Tap Your Name
Click your Apple ID name at the very top of the list. This opens your account management menu.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, look for 'Media & Purchases' instead. Wait for the list to load.
4 Find eHarmony
Scroll through your active subscriptions and tap eHarmony. If it is not there, you might have subscribed directly through their website instead.
5 Cancel Subscription
Tap Cancel Subscription at the bottom. You will likely have to confirm this choice. Once done, you should see an expiration date listed.
How to Cancel eHarmony on Android
Android users who paid via Google Play must handle it here. If you paid with a credit card on the site, this method won't work.
1 Open Google Play Store
Launch the Google Play Store app on your device. Make sure you are signed into the correct Google account.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will pop up.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions to see your list of recurring charges.
4 Select eHarmony
Find eHarmony in the list. Tap it to open the management details.
5 Cancel Subscription
Tap Cancel subscription. Follow the on-screen instructions. They might ask why you are leaving, just pick any reason to get it over with.
How to Cancel eHarmony on Desktop or Laptop
This is the method for anyone who signed up directly via the website. Be warned: the buttons are often small and hard to find.
1 Log In
Go to the eHarmony website and log in. You might need to remember that password you created six months ago.
2 Access Settings
Click the arrow next to your profile photo at the top of the screen. Select Account Settings from the dropdown menu.
3 Go to Billing
Click on the Billing tile. This is where they hide the financial details.
4 Start Cancellation
Look for the link that says Cancel My Subscription or Turn off Auto-Renewal. It is usually small and at the bottom of the page.
5 Confirm Through the Guilt Trip
Click through the multiple confirmation pages. They will try to offer you discounts or show you matches you 'might miss.' Keep clicking Cancel until you get a final confirmation email.
What is eHarmony Cancellation Policy
eHarmony has a notoriously strict cancellation policy that frustrates thousands of users. Essentially, you can turn off "auto-renewal" at any time, but this does not get you out of your current contract. If you signed up for a 12-month plan and paid in installments, you are legally obligated to pay the remaining months even if you cancel the service today. You must cancel at least 24 hours before your current term ends to avoid the next cycle. Refunds are almost non-existent unless you live in a state with specific "cooling-off" laws (like California or New York) and catch it within 3 days. Most complaints on the BBB cite this "installment trap" as the primary issue.
Before You Cancel eHarmony: What You Should Know
The Installment Trap
If you are paying monthly for a 6, 12, or 24-month plan, cancelling auto-renewal does not stop the payments. It only stops the next year's contract from starting. You will still be billed until your current contract term is paid in full.
Data Deletion
Cancelling your subscription does not delete your profile. You remain visible to other users unless you manually hide your profile in settings or request a full data deletion via their privacy contact form.
Timing is Everything
Cancel at least 24-48 hours before your renewal date. Their systems can be slow, and you do not want to get hit with another $300+ charge because you waited until 11:59 PM.
Having Trouble Cancelling Your eHarmony Subscription?
If the buttons are missing or the site is looping, try these fixes:
- Check the Source: Did you buy it on iTunes but are looking on the website? You can only cancel where you bought it.
- Desktop Mode: If you are on a phone browser, switch to "Desktop Site" in your browser settings. The mobile web view sometimes hides the cancel link.
- Incognito Mode: Clear your cache or use an Incognito/Private window. Sometimes old cookies mess up the billing page loading.
- Email Support: If all else fails, email
[email protected]with your account details and a clear request to cancel. Keep the sent email as proof.
Subscription Plans and Pricing (2025)
| Plan | Duration | Monthly Cost | Total Cost (Approx) | Details |
|---|---|---|---|---|
| Premium Light | 6 Months | ~$65.90/mo | ~$395.40 | Shortest commitment, highest monthly rate. |
| Premium Plus | 12 Months | ~$45.90/mo | ~$550.80 | Most popular, standard features. |
| Premium Extra | 24 Months | ~$35.90/mo | ~$861.60 | Longest commitment, lowest monthly rate. |
Note: Prices fluctuate based on promotions and location. eHarmony often requires the full total to be paid, even if split into installments.
How Pine AI Can Help You Cancel Your eHarmony Subscription
With dating app fatigue trending and prices rising, now is the perfect time to cut ties with eHarmony. Pine AI makes the breakup easy.
Step 1: Let's get started to cancel eHarmony Simply tell us you want to cancel eHarmony. We will ask for a few account details to locate your subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from eHarmony The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about eHarmony
Can I unsubscribe from eHarmony anytime?
Can I get a refund from eHarmony if I forgot to cancel?
How do I know my eHarmony subscription is cancelled?
How long does it take for eHarmony to cancel?
What else should I know before I cancel my eHarmony subscription?
How do I raise a complaint to eHarmony?
How does Pine AI work with eHarmony to cancel my subscription?
