LastPass, launched back in 2008, is a password manager designed to keep your digital life secure. But maybe you're moving to a competitor or just tired of the subscription fees, especially after all the chatter online about their security incidents. It's a valid concern. This guide will help you cancel your plan, which costs between $3 and $4 per month for personal use, without any extra headaches. We'll cover how to do it on desktop, iOS, and Android, potentially saving you up to $48 a year. Let's get it done.
How to Cancel LastPass Subscription on Desktop
This is the main way to cancel your subscription. Honestly, they don't make the 'Cancel' button super obvious, so you might have to look closely. I had to hunt for it in the settings menu for a minute. Make sure you're logged into the correct account before you start.
1 Log Into Your Vault
Go to the LastPass website and sign in. You'll need your email and that all-important master password.
2 Navigate to Account Settings
Once you're in, click your email address in the top-right corner of the page. A dropdown menu will appear. Select 'Account Settings'.
3 Find Your Subscription Link
This is where it gets a little tricky. On the settings page, you need to find a link that says 'My Account' or 'Subscription'. It can feel like a bit of a scavenger hunt, but it's usually there.
4 Start the Cancellation
Click the 'Cancel' or 'Manage my subscription' link. This will probably take you to another page that asks why you're leaving and tries to convince you to stay.
5 Confirm You Want to Cancel
Be prepared to confirm your choice more than once. They don't make it a one-click process. Keep clicking through the prompts until you see a final confirmation that your subscription will not renew.
How to Cancel LastPass Subscription on iOS
If you subscribed through the Apple App Store, you have to cancel it through Apple, not LastPass. LastPass can't cancel it for you, which is a common point of confusion for a lot of people.
1 Open the Settings App
Grab your iPhone or iPad and open the main 'Settings' app, the one with the gear icon.
2 Tap Your Apple ID
Tap on your name and profile picture right at the top of the Settings screen to access your Apple ID settings.
3 Go to Subscriptions
In the list of options, find and tap on 'Subscriptions'.
4 Find and Cancel LastPass
You'll see a list of all your active and expired subscriptions. Find LastPass in the list, tap on it, and then hit the 'Cancel Subscription' button.
How to Cancel LastPass Subscription on Android
Just like with Apple, if you paid for LastPass through the Google Play Store, your subscription is managed by Google. You have to cancel it there.
1 Open the Play Store
Find and launch the Google Play Store app on your Android phone or tablet.
2 Access Your Profile
Tap on your little profile icon or initial in the top-right corner of the screen.
3 Go to Payments & subscriptions
A menu will pop up. From that menu, select 'Payments & subscriptions'.
4 Select Subscriptions
Next, tap on 'Subscriptions' to see all the services you're currently paying for through Google Play.
5 Cancel Your LastPass Subscription
Find LastPass in your subscription list, tap it, and then choose the 'Cancel subscription' option. You might have to answer a question before it's finalized.
Cancel LastPass Subscription with Email
LastPass support is handled through a support ticket system on their website, not a direct email address. You can submit a request by logging into your account and navigating to the Support Center. Response times can vary, sometimes taking a day or two. Be prepared to wait.
First, some good news. Canceling your LastPass Premium or Families plan doesn't delete your vault. Your account just downgrades to the LastPass Free plan. The bad news? You won't get a refund for any unused time. Their policy is pretty strict about payments being non-refundable. Also, there's no option to pause your subscription, you're either in or you're out.
LastPass Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Free | $0 | Access on one device type (computer OR mobile). Secure password vault for one user. |
| Premium | $3 | Access on all devices. 1 GB encrypted file storage, advanced multi-factor options, and priority tech support. |
| Families | $4 | Includes everything in Premium for up to 6 users. Each user gets their own private vault, plus shared folders. |
Frequently Asked Questions about LastPass
Can I unsubscribe from LastPass anytime?
Can I get a refund from LastPass if I forgot to cancel?
How do I know my LastPass subscription is cancelled?
How long does it take for LastPass to cancel?
What else should I know before I cancel my LastPass subscription?
How do I raise a complaint to LastPass?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
