Canva, launched in 2013, is the go-to online design tool for everything from resumes to social media posts. But maybe you're not using it enough to justify the cost, or you're just tired of seeing that monthly charge. We get it. With subscriptions ranging from $14.99 to over $300, canceling can save you up to $120 a year. This guide covers canceling on desktop, iOS, and Android. Honestly, after seeing the 500th 'AI Yearbook' trend post made with Canva on TikTok, maybe you're just ready for a break. Let's get this done so you can stop worrying about surprise charges.
How to Cancel Canva Subscription on Desktop
This is the easiest way to cancel, directly through the Canva website. It avoids any App Store or Google Play nonsense. I tried this myself, and while it took a few clicks, it was straightforward. Just make sure you're logged into the right account.
1 Log In and Go to Settings
First, sign into your Canva account. Click your profile picture or initial in the top-right corner, then select Account settings from the dropdown menu.
2 Find Your Plan
On the left-hand menu, click on Billing & plans. This is where they show your current subscription details. It can sometimes take a second to load, so be patient.
3 Locate the Cancel Option
Under your plan name (like Canva Pro), click the three little dots (...). This is a bit hidden, honestly. A menu will pop up.
4 Request the Cancellation
Select Request cancellation. Canva will probably ask you why you're leaving and might offer to pause your subscription instead. If you're sure, just proceed with the cancellation.
How to Cancel Canva Subscription on iOS
If you signed up through your iPhone or iPad, you have to cancel through Apple's subscriptions. Canva can't do it for you. It's an Apple rule, and it applies to almost every app.
1 Open Your iPhone Settings
Go to the main Settings app on your device. It's the gray gear icon.
2 Access Your Apple ID
Tap your name at the very top of the Settings screen.
3 Manage Subscriptions
Tap on Subscriptions. You'll see a list of all your active and expired app subscriptions.
4 Find and Cancel Canva
Find Canva in the list and tap on it. Then, tap the Cancel Subscription button. If you don't see a cancel button, it's likely already been cancelled.
How to Cancel Canva Subscription on Android
For Android users who subscribed via the Google Play Store, the process is similar to iOS. You have to manage the subscription through Google, not the Canva app itself.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device.
2 Go to Your Subscriptions
Tap your profile icon in the top-right corner. Then, select Payments & subscriptions.
3 Select Subscriptions
From the next menu, tap on Subscriptions to see everything you're paying for through Google Play.
4 Cancel the Canva Subscription
Find Canva in the list, tap it, and then choose Cancel subscription. Follow the final prompts to confirm. Simple.
Cancel Canva Subscription with email
Canva doesn't have a direct support email, but you can submit a request through their support form. Go to Canva's Help Center, click 'Contact us,' and fill out the form. This creates a support ticket. Expect a response within 24-48 hours, but it can be longer. This is your best bet for complex billing issues, not for a simple cancellation.
Before you hit cancel, here's the deal. Your designs won't be deleted, thank goodness. You'll just revert to a free account. Any designs using Pro features will have watermarks if you try to download them after your plan ends. Canva generally doesn't offer refunds, especially if you just forgot to cancel. It's annoying, but it's in their terms. The good news? You can pause your subscription for one, two, or three months. It's a pretty good alternative if you just need a short break.
Canva Plans and Pricing 2025
| Plan | Price (USD) | Details |
|---|---|---|
| Canva Free | $0 | Great for basic use. Includes thousands of free templates, photos, and graphics. You get 5GB of cloud storage. |
| Canva Pro | $14.99/month or $119.99/year | For individuals and solopreneurs. Unlocks everything. You get premium stock photos, videos, audio, background remover, brand kits, and 1TB of storage. |
| Canva for Teams | Starts at $29.99/month for 5 people | Best for businesses and teams. Includes all Pro features plus team collaboration tools, brand controls, reports, and dedicated workflows. |
Frequently Asked Questions about Canva
Can I unsubscribe from Canva anytime?
Can I get a refund from Canva if I forgot to cancel?
How do I know my Canva subscription is cancelled?
How long does it take for Canva to cancel?
What else should I know before I cancel my Canva subscription?
How do I raise a complaint to Canva?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
