So, you're ready to cancel X. Founded in 2015, X became the go-to spot for streaming indie and arthouse films that you can't find anywhere else. Maybe you signed up just to watch that one A24-style indie darling everyone was talking about on TikTok, and now you're done. It happens. With plans ranging from $7.99 to $14.99, those charges can add up if you're not using it. This guide covers how to cancel on desktop, iOS, and Android, potentially saving you up to $180 a year. Let's get that subscription cancelled without the headache.
How to Cancel X Subscription on Desktop
Canceling on a computer is usually the most reliable way. For some reason, the mobile site can be a bit buggy. Stick to your laptop or desktop for this one.
1 Log In to Your Account
Open your web browser and go to the X website. Find the Log In button, usually at the top right corner.
2 Navigate to Account Settings
Once you're in, click on your profile icon or name to open the dropdown menu. Select Account Settings or My Account.
3 Find the Subscription Section
Look for a Subscription or Billing tab in the account menu. This is where the magic happens. It can sometimes be buried under other settings, so you might have to poke around a bit.
4 Click the Cancel Link
Here's the tricky part. Find the Cancel Subscription link. It's often a small, grayed-out link at the bottom of the page, designed to be missed. Click it. I had to refresh the page once because the button didn't load initially.
5 Confirm Your Cancellation
X will probably show you an offer to stay or ask for a reason. Just skip past all of that and confirm you want to cancel. Make sure you get to a final screen that says Your Subscription is Canceled.
How to Cancel X Subscription on iOS
If you signed up for X through the App Store, you have to cancel it through Apple. You can't do it from the X website or app, which is a classic subscription trap.
1 Open the Settings App
You can't cancel from inside the X app. It's super annoying, I know. You have to go through your iPhone's settings.
2 Tap Your Apple ID
Tap on your name and Apple ID banner at the very top of the Settings screen.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions.
4 Find the X Subscription
You'll see a list of all your active and expired subscriptions. Find and tap on X.
5 Tap Cancel and Confirm
Tap the Cancel Subscription button and then confirm your choice. That's it. Your subscription will end on the date shown.
How to Cancel X Subscription on Android
Just like with iPhones, if you subscribed through the Google Play Store, that's where you have to end it. Don't bother looking for a cancel button in the X app itself.
1 Open the Google Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner of the screen.
3 Select Payments & subscriptions
From the menu that pops up, select Payments & subscriptions.
4 Tap on Subscriptions
Next, tap on Subscriptions. You'll see your X subscription listed here.
5 Cancel the Subscription
Tap on the X subscription to manage it. At the bottom, you'll find the Cancel subscription button. Tap it and follow the prompts to confirm.
Cancel X Subscription with email
You can email support at [email protected]. Don't expect a quick reply. It usually takes them 24-48 hours to get back to you, and they will likely just send you a link to the cancellation page you already tried to use.
Cancel X Subscription with live chat
X has a live chat, but it can be hard to find. Go to their Help Center and click through a few articles until a 'Chat with us' button appears. It's only available from 9 AM to 5 PM EST on weekdays. Be prepared for a wait. One user on Reddit said, 'The chat bot made me answer 5 questions before I could even get in the queue for a real person.'
Before you cancel, know this. X will not delete your viewing history or account right away, they usually keep it in case you decide to come back. Also, don't expect a refund. If your renewal date was yesterday, you've already paid for the next month. It's a bummer, but that's their policy. You also can't pause your subscription, it's either on or off.
X Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Basic | $7.99 | Standard Definition (SD) streaming on 1 screen at a time. No downloads. |
| Standard | $11.99 | High Definition (HD) streaming on 2 screens simultaneously. Allows downloads on 2 devices. |
| Premium | $14.99 | 4K Ultra HD streaming on 4 screens at once. Allows downloads on 4 devices and gives early access to select new releases. |
Frequently Asked Questions about X
Can I unsubscribe from X anytime?
Can I get a refund from X if I forgot to cancel?
How do I know my X subscription is cancelled?
How long does it take for X to cancel?
What else should I know before I cancel my X subscription?
How do I raise a complaint to X?
Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
