So, you're ready to cancel X. Founded in 2015, X became the go-to spot for streaming indie and arthouse films that you can't find anywhere else. Maybe you signed up just to watch that one A24-style indie darling everyone was talking about on TikTok, and now you're done. It happens. With plans ranging from $7.99 to $14.99, those charges can add up if you're not using it. This guide covers how to cancel on desktop, iOS, and Android, potentially saving you up to $180 a year. Let's get that subscription cancelled without the headache.
How to Cancel X Subscription on Desktop
Canceling on a computer is usually the most reliable way. For some reason, the mobile site can be a bit buggy. Stick to your laptop or desktop for this one.
1 Log In to Your Account
Open your web browser and go to the X website. Find the Log In button, usually at the top right corner.
2 Navigate to Account Settings
Once you're in, click on your profile icon or name to open the dropdown menu. Select Account Settings or My Account.
3 Find the Subscription Section
Look for a Subscription or Billing tab in the account menu. This is where the magic happens. It can sometimes be buried under other settings, so you might have to poke around a bit.
4 Click the Cancel Link
Here's the tricky part. Find the Cancel Subscription link. It's often a small, grayed-out link at the bottom of the page, designed to be missed. Click it. I had to refresh the page once because the button didn't load initially.
5 Confirm Your Cancellation
X will probably show you an offer to stay or ask for a reason. Just skip past all of that and confirm you want to cancel. Make sure you get to a final screen that says Your Subscription is Canceled.
How to Cancel X Subscription on iOS
If you signed up for X through the App Store, you have to cancel it through Apple. You can't do it from the X website or app, which is a classic subscription trap.
1 Open the Settings App
You can't cancel from inside the X app. It's super annoying, I know. You have to go through your iPhone's settings.
2 Tap Your Apple ID
Tap on your name and Apple ID banner at the very top of the Settings screen.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions.
4 Find the X Subscription
You'll see a list of all your active and expired subscriptions. Find and tap on X.
5 Tap Cancel and Confirm
Tap the Cancel Subscription button and then confirm your choice. That's it. Your subscription will end on the date shown.
How to Cancel X Subscription on Android
Just like with iPhones, if you subscribed through the Google Play Store, that's where you have to end it. Don't bother looking for a cancel button in the X app itself.
1 Open the Google Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner of the screen.
3 Select Payments & subscriptions
From the menu that pops up, select Payments & subscriptions.
4 Tap on Subscriptions
Next, tap on Subscriptions. You'll see your X subscription listed here.
5 Cancel the Subscription
Tap on the X subscription to manage it. At the bottom, you'll find the Cancel subscription button. Tap it and follow the prompts to confirm.
Cancel X Subscription with email
You can email support at support@x.com. Don't expect a quick reply. It usually takes them 24-48 hours to get back to you, and they will likely just send you a link to the cancellation page you already tried to use.
Cancel X Subscription with live chat
X has a live chat, but it can be hard to find. Go to their Help Center and click through a few articles until a 'Chat with us' button appears. It's only available from 9 AM to 5 PM EST on weekdays. Be prepared for a wait. One user on Reddit said, 'The chat bot made me answer 5 questions before I could even get in the queue for a real person.'
Before you cancel, know this. X will not delete your viewing history or account right away, they usually keep it in case you decide to come back. Also, don't expect a refund. If your renewal date was yesterday, you've already paid for the next month. It's a bummer, but that's their policy. You also can't pause your subscription, it's either on or off.
X Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Basic | $7.99 | Standard Definition (SD) streaming on 1 screen at a time. No downloads. |
| Standard | $11.99 | High Definition (HD) streaming on 2 screens simultaneously. Allows downloads on 2 devices. |
| Premium | $14.99 | 4K Ultra HD streaming on 4 screens at once. Allows downloads on 4 devices and gives early access to select new releases. |
Frequently Asked Questions about X
Can I unsubscribe from X anytime?
Can I get a refund from X if I forgot to cancel?
How do I know my X subscription is cancelled?
How long does it take for X to cancel?
What else should I know before I cancel my X subscription?
How do I raise a complaint to X?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
