Giganews has been around since 1994, making it one of the oldest and most well-known Usenet providers out there. If you signed up to dive into old-school internet forums or download files and now find you're not using it, you're in the right place. Maybe you were just curious about what Usenet was like before Reddit took over every niche discussion, like the old-school Star Trek fan theories that still live on there. With plans ranging from $4.99 to $14.99, it's easy to let that monthly charge slide by unnoticed. This guide will help you cancel your subscription on your desktop, which is the main way to do it. By cancelling, you could save up to $180 a year. Let's get that money back in your pocket.
How to Cancel Giganews Subscription on Desktop (Web Browser)
Canceling Giganews has to be done through their website. You can't do it from a mobile app or anything like that. It's a bit old-school, but it works. Just be prepared for them to offer you a discount to try and keep you.
1 Log Into Your Giganews Account
First, head over to the Giganews website and log in with your username and password. If you forgot your password, you'll have to go through the reset process first. Annoying, I know.
2 Find Your Membership Status
Once you're in, look for a tab or link that says 'Account' or 'Membership'. It's usually in the top navigation bar. I had to look around for a minute, it wasn't immediately obvious.
3 Locate the Cancel Option
On your account page, you should see your current plan details. Scroll down. You're looking for a link that says 'Cancel Service' or 'Cancel Membership'. It's often in smaller text near the bottom. Don't click 'Change Plan' by mistake.
4 Follow the Cancellation Prompts
Giganews will likely ask you why you're leaving and might even offer you a special deal to stay. Just ignore it if you're set on canceling. You'll need to confirm your decision, maybe even twice. One user on a forum said they had to click 'Confirm Cancellation' three times before it finally went through.
5 Check for a Confirmation Email
This is the most important step. You absolutely need to get a confirmation email saying your subscription has been cancelled. If you don't get one within an hour, something went wrong. Don't risk it, contact their support right away.
Cancel Giganews Subscription with email
If the online cancellation isn't working or you just want to be extra sure, you can contact their support team directly. Go to their support page and submit a ticket. State clearly that you want to cancel your account. Be sure to include your username or account number. Expect a response within 24-48 hours. It's not instant, but it creates a paper trail.
Before you hit cancel, know this: Giganews doesn't offer prorated refunds. If you cancel a day after your renewal, you've paid for the whole month. Super frustrating, but that's their policy. Your access will continue until the end of your current billing period. Also, there's no 'pause' button. It's either on or off. Once you cancel, your access is set to terminate, so be sure you've downloaded everything you need from their servers.
Giganews Plans and Pricing 2025
| Plan Name | Price (per month) | Details |
|---|---|---|
| Basic | $4.99 | Good for casual users. Includes limited article retention and fewer simultaneous connections. No VPN included. |
| Standard | $9.99 | The most popular plan. Comes with full retention, meaning you can access much older posts, and a higher number of connections. |
| Premium + VPN | $14.99 | Includes everything in the Standard plan plus a subscription to VyprVPN for added privacy and security. |
Frequently Asked Questions about Giganews
Can I unsubscribe from Giganews anytime?
Can I get a refund from Giganews if I forgot to cancel?
How do I know my Giganews subscription is cancelled?
How long does it take for Giganews to cancel?
What else should I know before I cancel my Giganews subscription?
How do I raise a complaint to Giganews?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
